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Unable to Log In to Arcserve Backup After Changing the Computer Name

Valid on Windows platforms.

Symptom:

I changed the name of a machine that has Arcserve Backup installed and rebooted it. Why can't I log in to the Arcserve Backup Manager Console anymore?

Solution:

The computer name is a name that your computer uses to identify itself in a network or a domain. In a centralized management environment, an Arcserve domain can consist of a primary server and one or more member servers, or a stand-alone server. Arcserve Backup uses the computer names of the primary server and the member servers to establish communication between the servers.

For more information about how to process computer name changes in an Arcserve domain, see How to Process Computer Name Changes in an Arcserve Domain.