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• Agent for Microsoft Exchange Server
• Legal Notices
• Arcserve Product References
• Contact Arcserve
• Documentation Changes
• Introducing the Agent
  • Introduction
  • Microsoft Exchange Server Description
  • How to Protect Different Parts of Your Exchange Server Organization
  • How the Agent Backs Up and Restores Exchange Server Data
    • How You Can Use the Agent to Perform Database Level Backups and Restores
    • How You Can Use the Agent to Perform Document Level Backups and Restores
    • Backup and Restore Limitations on Exchange Server Data
    • How the Agent Communicates With Arcserve Backup
• Installing the Agent
  • How to License the Agent
  • System Requirements
  • Installation Prerequisites
  • Install the Agent for Microsoft Exchange Server
  • Post-installation Tasks
    • Configure the Agent for Database Level Backup and Restore
    • Configure the Agent for Document Level Backup and Restore
    • Delete Trace Log Files
  • Configure the Agent to Run on a Cluster
  • Configure IP Address for Microsoft Exchange Server 2010/2013/2016 Systems
  • Arcserve Backup Agent Deployment
  • Uninstall the Agent for Microsoft Exchange Server
• Browsing Microsoft Exchange Servers
  • Exchange Organization View
    • How Microsoft Exchange Server Organization Hierarchy Works
    • Browsing the Exchange Organization
    • Add Remote Servers to the Systems Object
• Performing Database Level Backups and Restores
  • How Database Level Backup Works
    • Database Level Backup and Restore Benefits
    • Microsoft VSS Writer Requirements
  • Database Level Views in the Backup Manager
    • Database Level Views - Exchange Server 2007
    • Database Level Views - Exchange Server 2010/2013/2016
  • Backup Agent Service Account Requirements for Database Level Backup and Restore
  • Database Level Backup
    • Database Level Backup Options by Version
    • Database Level Global Options
    • Specify Backup Options for a Specific Database Level Backup Job
    • Perform a Database Level Backup
    • Configure the Agent for Database Level Backup and Restore
  • Database Level Data Restore
    • Database Level Restore Prerequisites
    • Database Level Restore Sets
    • Database Level Restore Options
    • Exchange Server 2007 Database Level Restore Options
    • Exchange Server 2010 Database Level Restore Options
    • Exchange Server 2013/2016 Database Level Restore Options
    • Database Level Restore Options Selection
  • Selecting Database Restore Sources and Destinations
    • How to Select Restore Source Objects
    • How to Select Restore Destinations
    • Supported Database Restore Destinations by Version
    • Set the File System Path Manually When Restoring Data to a Windows File System
  • Perform a Database Level Data Restore
• Performing Document Level Backups and Restores
  • How Document Level Backup Works
  • Document Level Backup and Restore Benefits
  • Document Level Views in the Backup Manager
  • Backup Agent Service Account Requirements for Document Level Backup and Restore
  • Document Level Backup
    • Complete Messaging Single Instance Storage
    • Browsing Filter
      • Filter Criteria
    • Document Level Backup Methods
      • Document Level Backup Global Options
      • Specify Backup Options for a Document Level Backup Job
      • Configure Agent Settings for Document Level Backups
    • Specify Document Level Backup Filters
    • Multiplexing
    • Multistream Option
    • Perform a Document Level Backup
    • Activity Log Messages
    • Configure the Agent for Document Level Backup and Restore
  • Exchange Granular Restore Utility
  • Document Level Data Restore
    • Restore Sets
    • Restore Prerequisites
    • Configure Document Level Restore Options
    • Document Level Restore Locations
      • Alternative Restore Locations
      • Source Selection Considerations
      • Destination Selection Considerations
        • Source View for Exchange Server 2010/2013 Objects
        • Source View for Exchange Server 2007 Objects
        • Source View of Document Objects for all Versions of Exchange Server
        • How You Can Restore Exchange Server Data to Exchange Server Systems
        • Manually Extending Your Destination Path to Create a New Folder
    • Perform a Document Level Restore
• Using Best Practices
  • General Recommendations
    • Technical Resources
    • Logs in the Event Viewer
  • Installation Recommendations
    • Product Recommendations
    • Load Reduction
  • Exchange Server Configuration Recommendations
    • Circular Logging
    • Transaction Log Space
  • Backup Recommendations
    • Online Backups Use
    • Media Integrity
    • Database Level Backup Strategies
    • Document Level Backup Strategies
    • Document Level Backup and Restore Performance Tuning
  • Restore Recommendations
    • General Restore Strategies
    • Document Level Restore Strategies
  • Backup and Restore Test Strategies
  • Using the Disaster Recovery Option with the Agent
• Troubleshooting
  • Activity Log
  • I Cannot Determine How Much Space is Saved Using Complete Single Instance Storage
  • I Cannot Determine if I Need to Perform a Database Level Backup
  • I Cannot Determine if I Can Perform a Database Level Backup at the Same Time as a Document Level Backup
  • I Cannot Determine the Purpose of the M Drive
  • I Cannot Browse Mailboxes Under Document Level
  • I Cannot Reply to eMails Sent from a Restored Mailbox
  • Exchange Server Errors
    • Exchange Agent Does Not Display When You Browse the Server
    • Unable to Create the User Account, Create the Mailbox, or Finalize the Mailbox
    • VSS Errors Occur on Windows Server 2008 Systems
    • Arcserve Backup Creates Duplicate Messages When Restoring Data
  • Information for Technical Support
  • Document Level Backup or Browse for Exchange Server 2013 Does Not Work When the CAS Server Name is Inaccessible
• Setting Up a Backup Agent Service Account
  • How to Set Up Your Backup Agent Service Account
    • Backup Agent Service Account Requirements
    • Tasks Requirements
    • Implementation Considerations
  • Set Up Your Backup Agent Service Account
    • Create a Domain User on Windows Server 2008
    • Create a Domain User with a Mailbox for Exchange Server 2007, 2010, 2013, and 2016
  • Set Up Groups
    • Add Groups for all Versions of Exchange Server on a Windows Member Server
    • Add Groups for all Versions of Exchange Server on a Domain Controller
  • Delegate Roles
    • Delegate Roles for Exchange Server 2007 on a Domain Controller or Member Server-MSExchW
    • Delegate Roles for Exchange Server 2010/2013/2016 on a Domain Controller or Member Server
  • Additional Configuration Considerations
    • Member Server Considerations
    • Multiple Domain Considerations
• Registering Cluster Resources
  • Register the Cluster Resources Manually
• Glossary
  • Database Availability Group (DAG)
  • Database Level Backups
  • Document Level Backup
  • Multiplexing
  • Multistreaming
  • Organization View
  • Restore Set
  • Storage Group
  • Trace Log Files