Troubleshooting › Gateway, RPS, Data Store, Console, and Database Related › Data Store Switches to the Restore Only Mode

Data Store Switches to the Restore Only Mode

Symptom

I notice that a data store switched to the Restore Only mode, and does not allow me to back up any data.

Solution

When a disk that is used by a data store runs out of disk space, the data store switches to the Restore Only mode. In this mode, you can perform restore, but you cannot back up data to the data store. Also, when the specified memory allocation is utilized completely, you either increase the memory allocation or you change the data store from memory mode to SSD mode. Even in such cases, the data store switches to the Restore Only mode.

To resolve such issues, move the data store to a larger disk by importing the data store.

First copy the folders where the disk is full to a larger disk with more free space and then import the data store from the console.

The Import Data Store feature lets you add a data store to the recovery point server. You can import any existing data store to a recovery point server. The data stores that you have deleted earlier from a recovery point server are available to import.

Follow these steps:

1. From the Console, click the resources tab.
2. From the left pane, navigate to Destinations, and click Recovery Point Servers.

   The Destinations: Recovery Point Servers page is displayed.

3. Perform one of the following actions:
   • Right click a recovery point server.
   • Select a recovery point server, and from the center menu click the Actions drop-down list.

   Select a recovery point server, and from the right pane click the Actions drop-down list.

4. Click Import Data Store.

   The Import a Data Store page is displayed.

5. Perform the following actions, and click Next:
   • Browse to select the Backup Destination Folder from where you want to import the data store.
   • Enter Encryption Password.

     Note: Leave it empty if the data store is not encrypted.

   After authenticating the Backup Destination folder, the Import a Data Store page displays the details of the data store.

6. Modify the details, if necessary, and click Save.

   If you have copied folder of Data Destination, Index Destination, and Hash Destination for Deduplication data store, change the folder path.

   Note: You cannot enable or disable the encryption option for an existing data store.

The data store is added to the recovery point server and displayed at the Destinations: Recovery Point Servers dialog. Now the data store is available for backups.