Troubleshooting › Gateway, RPS, Data Store, Console, and Database Related

Gateway, RPS, Data Store, Console, and Database Related

This section includes the following troubleshooting topics related to the recovery point server (RPS), data store, and database:

• Data Store Name is Already in Use
• Data Store Switches to the Restore Only Mode
• Error when RPS Version is Lower than the Console Version
• Adding the Same Resource in Different Sites is not Supported
• How to enable Log Truncations when SQL Database is in Full Recovery Mode
• Browse Recovery Points Does Not Show Available Recovery Points When RPS Configured with FQDN
• Access Denied when Adding or Updating Nodes
• Failed to Mount the Recovery Points Due to Timeout
• How to Update the Gateway Server Credentials
• How to Update the Gateway when the Gateway Proxy Credentials are Changed
• Console Displays Identity Service is Starting Message