Cause

Corrective Action

The network was unavailable or unstable when Arcserve UDP tried to communicate with the Recovery Point Server node.

Verify that the network is available and stable, and then try again.

Arcserve UDP can ping the remote Recovery Point Server node and the remote Recovery Point Server node can ping back Arcserve UDP.

The network Admin$ share of Arcserve UDP Recovery Point Server node was not available when Arcserve UDP tried to communicate with the node.

Verify the network Admin$ of Recovery Point Server node is available and then try again.

The Arcserve UDP Recovery Point Server node could not handle the load when Arcserve UDP tried to communicate with the server.

Verify that the CPU on the remote Recovery Point Server node is in a normal state and then try again.

The Arcserve UDP Agent Service, Arcserve UDP RPS Data Store Service, or Arcserve UDP RPS Port Sharing Service on the remote node were not running when Arcserve UDP tried to communicate with the node.

Verify that the Arcserve UDP Agent Service, Arcserve UDP RPS Data Store Service, and Arcserve UDP RPS Port Sharing Service on the remote node is running and then try again.

Used a wrong protocol or port to communicate with the Recovery Point Server node.

Use the right protocol or port to add/update the Recovery Point Server node in the Arcserve UDP destination node view.

The Arcserve UDP Agent Service, Arcserve UDP RPS Data Store Service, or Arcserve UDP RPS Port Sharing Service was not communicating properly.

Restart the Arcserve UDP Agent Service, Arcserve UDP RPS Data Store Service, and Arcserve UDP RPS Port Sharing Service on the remote node and then try again.