Upgrading to Arcserve UDP Version 6.0 › How to Upgrade to Arcserve UDP 6.0 from a Previous Release

How to Upgrade to Arcserve UDP 6.0 from a Previous Release

Upgrade an installation means to reinstall features or components to a higher release. The upgrade process lets you retain most of your current settings and migrate the information stored in the previous Arcserve UDP database to the new Arcserve UDP database.

Upgrade Consideration

• Arcserve UDP Version 6.0 hardware requirement must be met. For more information on the detailed hardware requirement, see the System Information in Release Notes v6.0.
• Arcserve UDP Version 6.0 supported Platform, Hypervisor, OS, or Application Version is required. For detailed information, see the Compatibility Matrix.
• Before upgrading, avoid pausing an existing plan. If the plan is paused before an upgrade, the plan cannot be resumed until all related RPS is upgraded.
• Purchase the product key for Arcserve UDP Version 6.0 and keep it ready.
• Remove the previous version Arcserve Exchange Granular Restore (AEGR) standalone utility for Arcserve UDP Version 5.0. If it is detected, the installation wizard prompts to remove it.
• Ideally, the older plans should work properly at each upgrade step described below.

Follow these steps to upgrade:

1. On the MSP site, upgrade the previous Arcserve UDP Console to Arcserve UDP Version 6.0.

   This step is only required if Task: Replicate from remotely-managed RPS is configured in the previous release.

   Notes:

   • If the node has only the Console installed, upgrade the Console. You do not have to stop any running jobs to upgrade the Console.
   • If the node has Console and RPS installed, plan to upgrade the Console at a proper time such that no jobs are running before the upgrade. If necessary, stop the data store of RPS to cancel the running jobs before upgrading the Console.
   • For more information on how to upgrade the Console, see Install Arcserve Unified Data Protection Using the Setup Wizard or Install Arcserve UDP Using the Unified Installer.
2. On the MSP site, upgrade the previous Arcserve UDP RPS to Arcserve UDP Version 6.0.

   This step is only required if Task: Replicate from remotely-managed RPS is configured in previous release.

   Notes:

   • Plan to upgrade the RPS at a proper time such that no jobs are running before the upgrade. If necessary, stop the data store of RPS to cancel the running jobs before upgrading the RPS.
   • For more information on how to upgrade the RPS, see Install/Upgrade Recovery Point Server.
3. On the Customer site, upgrade the previous Arcserve UDP Console to Arcserve UDP Version 6.0.

   Notes:

   • If the node has only the Console installed, upgrade the Console. You do not have to stop any running jobs to upgrade the Console.
   • If the node has Console and RPS installed, and there are jobs running on the RPS, stop the data store of the RPS to cancel the running jobs first. Then, upgrade the Console.
   • For more information on how to upgrade the Console, see Install Arcserve Unified Data Protection Using the Setup Wizard or Install Arcserve UDP Using the Unified Installer.
4. On the Customer site, upgrade the previous Arcserve UDP Replication target RPS to Arcserve UDP Version 6.0.

   Notes:

   • Arcserve UDP Version 6.0 support replication from Arcserve UDP Version 5.0 Update 3 or Update 4 source RPS to Arcserve UDP Version 6.0 target RPS. When the plan includes multiple replication tasks, upgrade the last replication target RPS at first.
   • Replication is not supported from Arcserve UDP Version 6.0 source RPS to a lower version of the target RPS, including Arcserve UDP Version 5.0 GA, Update 1, Update 2, Update 3, and Update 4.
   • For more information on how to upgrade the RPS, see Install/Upgrade Recovery Point Server.
5. On the Customer site, upgrade the previous Replication Source RPS to Arcserve UDP Version 6.0.

   Note: For more information on how to upgrade the RPS, see Install/Upgrade Recovery Point Server.

6. On the Customer site, upgrade the previous Proxy and Agents to Arcserve UDP Version 6.0.

   Notes:

   • For more information on how to upgrade the upgrade Windows agentless proxy and agent, see Deploy Agent to Nodes.
   • For more information on how to upgrade the Linux Backup Server, see How to Upgrade Arcserve UDP Agent (Linux).
7. On the Customer site, upgrade the previous VSB Monitor to Arcserve UDP Version 6.0.

   Note: For more information on how to upgrade the VSB Monitor, see Install Arcserve Unified Data Protection Using the Setup Wizard or Install Arcserve UDP Using the Unified Installer.