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Create Arcserve RHA for Applications Scenarios for BES

Perform this procedure to create BES HA scenarios if you are running BES and SQL on the same machine (All in One Configuration). If you are running BES and SQL on separate machines (Distributed Configuration), see the topic, Create BES-File Server HA Scenarios.

Creating scenarios for BlackBerry Enterprise Server high availability requires you to set additional scenario properties to protect BlackBerry servers. You may configure these additional properties as part of the scenario creation process (using the Wizard), or after the scenario is created, from the Properties pane of the Arcserve RHA Manager. The properties you need to configure are described in the topic, Configure Additional BlackBerry HA Scenario Settings. In the following procedure, configuring the additional properties is done outside of the wizard, and requires that you select the Finish option instead of the Run Now option from the final scenario creation screen.

To create Arcserve RHA for Applications scenarios

  1. From the Arcserve RHA Manager, choose Scenario, New or click the New Scenario button.
  2. When the Welcome screen opens, select Create New Scenario, provide a Group name, if desired, and click Next. For more information about creating scenario groups, see the Arcserve RHA Administration Guide.
  3. When the Select Scenario Type dialog opens, select Microsoft SQL, and High Availability Scenario. Assured Recovery is not applicable to BES scenarios due to SRP key conflicts.
  4. When the Master and Replica hosts dialog opens, name your scenario and provide the hostname or IP address for the Master and Replica servers. Click Next. For more information, refer to the topic, Redirection Methods.
  5. Wait for Engine Verification to complete.

    If needed, click Install to upgrade the Engine on one or both servers. Click Next to continue.

    The Database for Replication dialog opens, listing all auto-discovered results for the specified Master. By default, all databases are included.

  6. Accept the default selection or make changes, if desired. At minimum, you should select the System and BESMgmt databases, as well as mdss and mdss_dis if you also have MDS applications to protect. You should also include the following directory: c:\Program Files\Research in Motion\BlackBerry Enterprise Server\Logs. Exclude the Install and Webserver subdirectories. Click Next to continue.
  7. The Services Discovery Result screen opens. See Manage Services for information on completing the Services Discovery Result and Services Setting screens.
  8. When the Scenario Properties dialog opens, you may configure additional required properties now, or accept the defaults and configure additional properties later. (Refer to the topic, Configure Additional BlackBerry HA Scenario Settings.)

    If you use NTFS ACLs with domain accounts for user access control, we recommend that you choose the Replicate NTFS ACL option and click Next. For more information, refer to the topic, Scenario Properties or the Arcserve RHA Administration Guide.

    The Master and Replica Properties dialog opens.

  9. Accept default settings or make changes and click Next.
  10. Wait for the Switchover Properties dialog to retrieve information. Configure the desired redirection properties and click Next. We recommend setting Redirect DNS, Switch Computer Name, and Reboot on Switchover and Switchback to On. For more information, refer to the topic, Switching Over and Switching Back.
  11. From the Switchover and Reverse Replication Initiation dialog, choose automatic or manual switchover, and automatic or manual reverse replication.

    For BlackBerry scenarios, we recommend using manual for both selections to avoid SRP key conflicts. For more information, refer to the topic, Scenario Properties or the Arcserve RHA Administration Guide.

  12. Click Next to initiate scenario verification. If errors are reported, you should resolve them before continuing. At successful verification, click Next to complete scenario creation.

    Important! Do not click Run Now.

  13. Choose Finish to save the scenario. You need to make additional changes before running this scenario. For more information, see Configure Additional BlackBerry HA Scenario Settings.