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Create File Server HA Scenarios for BES

Perform this procedure if you are running BES and SQL on separate machines (Distributed Configuration). This procedure makes BES highly available. If desired, you can protect the separate SQL database in its own scenario.

Creating File Server scenarios for BlackBerry Enterprise Server high availability follows the same procedure as regular File Server HA scenarios, with this exception: You must configure additional scenario properties to protect BlackBerry servers. You may configure these additional properties as part of the scenario creation process (using the Wizard), or after the scenario is created, from the Properties pane of the Arcserve RHA Manager. The properties you need to configure are described in the topic, Configure Additional BlackBerry HA Scenario Settings. In the following procedure, configuring the additional properties is done outside of the wizard, and requires that you select the Finish option instead of the Run Now option from the final scenario creation screen.

To create a BES-File Server HA scenario

  1. From the Arcserve RHA Manager, choose Scenario, New or click the New Scenario button.
  2. When the Welcome screen opens, select Create New Scenario, provide a Group Name, if desired, and click Next. For more information about creating scenario groups, see the Arcserve RHA Administration Guide.
  3. When the Select Scenario Type dialog opens, select File Server, and High Availability Scenario. Integrity Testing for Assured Recovery is not applicable to BES scenarios due to SRP key conflicts.
  4. When the Master and Replica hosts dialog opens, name your scenario and provide the hostname or IP address for the Master and Replica servers. Click Next. For more information, refer to the topic, Redirection Methods.
  5. Wait for Engine Verification to complete.

    If needed, click Install to upgrade the Engine on one or both servers and then click Next.

  6. The Master Root Directories dialog opens, listing all auto-discovered results for the specified Master.

    We recommend choosing the C:\Program Files\Research in Motion\BlackBerry Enterprise Server\logs and excluding the Webserver and Installer subdirectories. Click Next when you are done making selections.

  7. The Replica Root Directories dialog opens.

    Accept the default selection or make changes, if desired, and click Next.

  8. The Services Discovery Result screen opens. See Manage Services for information on completing the Services Discovery Result and Services Setting screens.
  9. When the Scenario Properties dialog opens, you may configure the additional properties now, or accept the defaults and configure the additional properties later. (Refer to the topic, Configure Additional BlackBerry HA Scenario Settings.)

    If you use NTFS ACLs with domain accounts for user access control, we recommend that you choose the Replicate NTFS ACL option and click Next. For more information, refer to the topic, Scenario Properties or the Arcserve RHA Administration Guide.

    The Master and Replica Properties dialog opens.

  10. Accept default settings or make the desired changes and click Next.
  11. Wait for the Switchover Properties dialog to retrieve information. Configure the desired redirection properties and click Next. We recommend setting Redirect DNS and Switch Computer Name with Reboot on Switchover and Switchback to On.

    For more information, refer to the topic, Switching Over and Switching Back.

  12. From the Switchover and Reverse Replication Initiation dialog, choose automatic or manual switchover, and automatic or manual reverse replication, as needed.

    For BlackBerry scenarios, we recommend using manual for both selections to avoid SRP key conflicts. For more information, refer to the topic, Scenario Properties or the Arcserve RHA Administration Guide.

  13. Click Next to initiate scenario verification. If errors are reported, you should resolve them before continuing. At successful verification, click Next to complete scenario creation.

    Important! Do not click Run Now.

  14. Choose Finish to save the scenario. You need to make additional changes before running this scenario. For more information, refer to the topic, Configure Additional BlackBerry HA Scenario Settings.