Install, Upgrade and Uninstall Arcserve RHA › How to Install the Arcserve RHA Engine › Install Engine Using the Remote Installer

Install Engine Using the Remote Installer

You can use the Remote Installation Wizard to deploy the Engine to any number of servers, or cluster nodes, in one step.

If you are running a firewall on the machine where you plan to install the Engine, you must enable the Engine as an exception for Windows Management Instrumentation (WMI) in the Windows Firewall Exception List. If you are running Windows 2003 or Windows XP, please go the Microsoft MSDN website and search for the Connecting Through Windows Firewall document.

Note: In some setups, the remote WMI requests are disabled. This causes verification to fail while deploying the Arcserve RHAengine using the Remote Installer. To resolve this issue, see Troubleshooting Verification Failure when Using the Remote Installer.

To install Engine using the Remote Installer

1. On the Arcserve RHA Manager, from the Tools menu, select Launch Remote Installer.

   The Remote Installer view opens, and the Remote Installation Wizard appears, displaying the Host Selection page.

   Notes:

   • If you currently have scenarios on the Manager, the hosts that participate in these scenarios appear in the Selected Hosts pane. This enables you to easily update the Engine version that is installed on them.
   • If you want to access other Manager features while you are using the Remote Installer, you can minimize the Remote Installation Wizard, and return to it later. The wizard is bound to the Remote Installer Monitor view. If you switch views, the wizard is automatically minimized.
2. On the Host Selection page, you select the hosts where you want to install the Engine. You can select the hosts automatically and manually:
   • To automatically discover the existing hosts in your domain, click the Start Hosts Discovery button. The discovered hosts appear on the Discovered Hosts pane on the left. To select a host, double-click it. It then appears on the Selected Hosts pane on the right.
   • To manually select a host, enter its hostname or IP address in the Host Name/IP Address box, and click Add. The host you entered appears on the Selected Hosts pane.

   Note: When using clusters, you need to install the Engine on all physical nodes and select a physical node instead of a cluster name.

3. Repeat the selection as many times as needed. The Engine will be installed only on the servers that appear on the Selected Hosts pane.

   Note: To remove hosts from the Selected Hosts pane, select the host and click the Remove button.

4. Once you are satisfied with the host selection, click Next. The User Credentials page appears.
5. Set the user account that is used to access each target host. You need Local Administrator credentials for all selected hosts.

   Notes:

   • You must enter exactly the same User Credentials you used for logging into the remote host.
   • If you do not need to provide a Domain value to the selected host, leave the Domain field empty, and enter ".\" before the User name.
   • If you log in using the non-admin local account or domain account without the admin rights, the default setting will change from the Current User to The Following user.
6. Click Next. The Preinstall Verification page appears.

   The Remote Installer automatically checks the existence, connectivity and configuration of the servers you selected on the previous page. Once the verification process is completed, the results are displayed.

   Note: If a server's status is reported as an Error, and you verified that the server exists and is properly connected, you can select it and click the Verify Again button. The Remote Installer will repeat the verification process.

7. After the status of all servers has reported Not Installed, click Next.

   Note: If an older Engine version is reported as Installed, you can uninstall it by clicking the Uninstall button. Once the uninstall process ends, click Next.

   The Installation Settings page appears.

8. On the Service Logon Information section, select the account type to set the service logon information.

   Local System Account

   Specifies to use Windows Local system account.

   Current User

   Specifies to use the user account you logged in with.

   This Account

   Specifies to use a different user by typing the user name, password and domain.

   Note: Select the Use the service log on account for existing installations check box, if you want to upgrade an existing Engine and you want Arcserve RHA to use the log on account details under which the Engine is installed.

9. Click Next. The Ready to Install page appears.
10. Verify that all desired servers are listed. Then, click the Install button to install the Engine on these servers. A confirmation message appears.
11. Click Yes to install the Engine. The Remote Installer status pane appears. Wait until the Server Status is reported as Installed.
12. Close the Remote Installer status pane. On the Remote Installer view, the installation status is reported as Installation complete.

    The Engine is now installed on all selected servers or cluster nodes.