Creating Plans to Protect Data › How to Create a Host-Based Virtual Machine Backup Plan › Create a Host-Based Backup Plan › Specify the Advanced Settings › Run Script or Command and Log Truncation with Additional Administrator Account

Run Script or Command and Log Truncation with Additional Administrator Account

Additional administrator account refers to those accounts that are not default administrators. The following two accounts are involved when you run the commands or scripts:

1. Account set by Update Node
2. Account set on the Advanced tab of a Plan

VMware and Hyper-V virtual machines have separate conditions to use the additional administrator accounts.

VMware Virtual Machines

If both accounts are set, use the first account to log in to the virtual machine (vSphere SDK is used to communicate with virtual machine, so that the network access is not required between proxy server and virtual machine). Then use the second account to run the command or script in the virtual machine.

If either of the account is not set, use the available account to log in to the virtual machine and run the command or script.

It is recommended to use the built-in administrator account or built-in domain administrator account for both accounts.

If you use any additional administrator account (non-built-in administrator account), the procedure is different.

Follow these steps:

1. To log in to the virtual machine using the added administrator account, follow the step in the Update Node topic to ensure that the account has the required permissions.
2. To run the command or script using the additional administrator account, ensure that this account has the required permission. Log in to the guest virtual machine using the additional administrator account, run the command or script, and confirm that the command or script can complete successfully.

Hyper-V Virtual Machines

You need only one account for Hyper-V virtual machines. If both accounts are set, use the second account (set on the Advanced tab of a plan) to connect to the virtual machine and launch the command or script. Windows Management Instrumentation (WMI) is used to communicate with the virtual machine, so that the network access is required between proxy server and virtual machine.

If either of the account is not set, use the available administrator account to connect to the virtual machine and launch the command or script.

Follow these steps:

1. Access the virtual machine with remote WMI. Ensure that you have the required permissions with the additional administrator account. See the Update Node topic for the requirements of the account.
2. To run the command or script using the additional administrator account, ensure that this account has the required permission. Log in to the guest virtual machine using the additional administrator account, run the command or script, and confirm that the command or script can complete successfully.

Also, verify if WMI is allowed by firewall on the guest VM. If not enabled, follow these steps:

1. Login to the guest VM.
2. Open the Control panel.
3. Open the Windows Firewall.
4. Click Allow an app or feature through Windows Firewall.
5. Enable Windows Management Instrumentation(WMI).
6. Click OK.