Back to Bookshelf
Arcserve® Unified Data Protection Solutions Online Help
Legal Notices
Arcserve Product References
Contact Arcserve Support
Features and Enhancements
Arcserve UDP Version 6.0 Features
New Features
Feature Enhancements
Linux Agent Enhancements
Database and Platform Support
Security and Third-party Enhancements
Understanding Arcserve UDP
Introduction
How Arcserve UDP Works
Instant Virtual Machine (IVM) versus Virtual Standby (VSB) Machine
Installing Arcserve UDP
How to Install Arcserve UDP
Review the Prerequisites and Considerations
Decide the Installation Type
Install Arcserve Unified Data Protection Using the Setup Wizard
Install Arcserve UDP Using the Command Line
Install Arcserve UDP Using the Unified Installer
Verify the Installation
Communication Ports Used by Arcserve UDP
Components installed on Microsoft Windows
UDP Console
UDP Recovery Point Server (RPS)
UDP Windows Agent
Components installed on Linux
Linux Backup Server
Linux Nodes Protected by Linux Backup Server Remotely
Components installed on Hypervisor
Hyper-V host
How the Installation Process Affects Operating Systems
Installation of Unsigned Binary Files
Installation of Binary Files with Incorrect File Version
Installation of Binary Files Without OS in Manifest
How to Install Arcserve UDP Updates
Review the Considerations for Installing Updates
Specify Updates Preference
How to create a Staging Server
Check and Install the Updates
Update Agents on Remote Nodes Using Gateway
Update RPS on Remote Server Using Gateway
(Optional) Install Arcserve UDP Updates Silently
Verify that the Updates are Successfully Installed
How to Uninstall Arcserve UDP
Standard Uninstall
Silent Uninstall
Remove Components Left Behind by the Uninstaller
How to Manage Arcserve UDP Licenses
Review the Prerequisite
Add a License
Remove a License
Verify the License
UDP Workstation Free
How to Migrate the Console to a New Machine
Upgrading to Arcserve UDP Version 6.0
Supported Versions for Upgrade
Support Upgrade on the Arcserve UDP Appliance
Upgrade Sequence on the Arcserve UDP Appliance
Upgrade the Arcserve UDP Appliance that performs as Arcserve UDP Console and RPS
Upgrade the Arcserve UDP Appliance that performs as Arcserve UDP RPS only
Upgrade Steps When Two or More Arcserve UDP Appliances Are Used in the Environment
Upgrade the Arcserve UDP Linux Agent on the Arcserve UDP Appliance
Upgrade the Arcserve Backup on the Arcserve UDP Appliance
Backward Compatibility Support Policy
Upgrade Sequence for UDP Console, RPS, and Agent
How to Upgrade to Arcserve UDP 6.0 from a Previous Release
How to Upgrade to Arcserve UDP 6.0 Using the Single Installer
How to Upgrade to Arcserve UDP 6.0 or Arcserve Backup r17 from Arcserve UDP 5.0 or Arcserve Backup r16.5 to Enable Copy to Tape
How to Migrate from UDP 5.0 Remote Virtual Standby using RHA to UDP 6.0 Integrated Remote Virtual Standby with RPS Replication
How to Migrate the Backend Database and Upgrade from Arcserve UDP 5.0 with SQL 2005 to Arcserve UDP 6.0
Migrate Arcserve UDP 5.0 with SQL Server 2005 to Arcserve UDP 6.0 with Supported SQL Server Before Upgrade
Migrate Arcserve UDP 5.0 with SQL Server 2005 to Arcserve UDP 6.0 with SQL Server Express Edition After Upgrade
How to Upgrade Gateway to the Same Version as its Registered Console
Exploring and Configuring Arcserve UDP
Arcserve UDP User Interface
Navigating Arcserve UDP
Tabs
dashboard
resources
Node Management
Destination Management
Plan Management
Infrastructure Management
jobs
reports
log
settings
high availability
Job Monitor Dialog
How to Configure Arcserve UDP
Configure Server Communication Protocol
Configure Database
Re-create the Arcserve UDP Database
Configure Arcserve UDP Backup Data Synchronization
Configure SRM
Node Discovery Configuration
Configure Email and Alert
Configure Proxy Settings
Update Configuration
Configure Administrator Account
Remote Deployment Settings
Map the Plan to the User Account
User Management
Configure the Console Timeout Duration
How to Migrate Arcserve r16.5 Recovery Points to Arcserve UDP
Create a Data Store to Replicate Data from an Arcserve r16.5 Recovery Point
Replicate Arcserve r16.5 Data to the UDP Data Store
Register Arcserve UDP
Set up Configuration Wizard
Using Arcserve UDP Role-based Administration
Access the User Management Console
Add User, Delete User, and Change Password
Configure User Management
Pre-defined Roles
Assign a Pre-defined Role
View and Cancel a Role
Add a New Role
Search Users and Roles
Troubleshooting
Adding and Managing Source Nodes
How to Add Nodes to the Console
Review the Prerequisites
Add Nodes
Discover Nodes
Troubleshooting: The Specified Domain Either Does not Exist or Could not be Contacted
Import Nodes
Import Nodes from a File
Import Nodes from a vCenter/ESX Server
Import Nodes from a Hyper-V Server
Import Virtual Machine Using Additional Administrative Account
How to Manage Nodes
Review the Prerequisites
Update Hypervisor Information
Specify the Hypervisor
Update VM Information
Update Nodes
Update Nodes Using an Additional Administrative Account
Export Node
Synchronize Data
Delete Nodes from the Console
Deploy Agent to Nodes
Perform Preflight Checks for Your Backup Jobs
Solutions for Preflight Check Items of VMware VMs
How to Create Application Consistent Snapshots for VMware
Solutions for Preflight Check Items of Hyper-V VMs
How to Create Application Consistent Snapshots for Hyper-V
How to Add and Manage Node Groups
Review the Prerequisites
Add Node Groups
Modify Node Groups
Delete Node Groups
Add a Storage Array
Find Array and Data IP of the SVM Storage Array for the Arcserve UDP Console
How to Add and Manage a Site
Specify the Site Name
Share the Registration Instruction
Verify and Add the Site
Modify the Console URL
Modify the Site
Delete a Site
Set up a Proxy Server for the Gateway
Adding and Managing Destinations
How to Add a Destination
Review the Prerequisites
Add a Recovery Point Server
(Optional) Deploy the Recovery Point Server
Add a Data Store
Various States of Data Store
Add Arcserve Backup Servers
Add a Cloud Account
Verify the Destination
How to Manage a Data Store
Review the Prerequisites
Modify a Data Store
Modify the Data Store Threshold
Fix the Data Store Threshold Warning and Error Messages
Modify Only the Hash Destination
How to Switch the Hash Destination Modes
FQDN Support for a Data Store
Delete a Data Store from the Console
Stop a Data Store
Start a Data Store
Browse Recovery Points in a Data Store
Delete Node Data from a Data Store
Run a Manual or On-demand Merge Job
Troubleshooting: How to Use a Data Store When One or Multiple folders are Full
How to Manage a Recovery Point Server
Review the Prerequisites
Update a Recovery Point Server
Delete a Recovery Point Server from the Console
Import a Data Store
Install/Upgrade Recovery Point Server
How to Manage Arcserve Backup Servers
Update an Arcserve Backup Server
Delete an Arcserve Backup Server
Creating Plans to Protect Data
How to Create a Windows Backup Plan
Review the Prerequisites and Considerations
Review the Prerequisites for Oracle Database
Review the Prerequisites to Back Up Microsoft Clustered Nodes and Shared Disks
How to enable Log Truncations when SQL Database is in Full Recovery Mode
Create a Backup Plan with a Backup Task
Specify the Source
Specify the Destination
Specify the Schedule
Understanding Advanced Scheduling and Retention
Specify the Advanced Settings
(Optional) Perform a Manual Backup
Verify the Backup
How to Create a Linux Backup Plan
Review the Prerequisites and Considerations
Create a Backup Plan
Specify the Source
Specify the Destination
Specify the Schedule
Understanding the Recovery Sets
Specify the Advanced Settings
(Optional) Manage Pre/Post Scripts for Automation
(Optional) Perform a Manual Backup
Verify the Backup
Troubleshooting
Job Status, Job History, and Activity Log are Not Visible
How to Create a Host-Based Virtual Machine Backup Plan
Review the Prerequisites and Considerations
Review the Prerequisites to Perform Application Consistent Backup for Oracle Database
Create a Host-Based Backup Plan
Specify the Source
Define a Transport Mode in the Registry for Host-Based Agentless Backup and Restore
Specify the Destination
Specify the Schedule
Understanding Advanced Scheduling and Retention
Specify the Advanced Settings
Run Script or Command and Log Truncation with Additional Administrator Account
Define a Limit to the Quantity of Concurrent Backups
(Optional) Perform a Manual Backup
Verify the Plan
Troubleshooting
Incremental Backup Converts to Verify Backup or the Backup Size Increases in Hyper-V
Host-based Backup Fails for Hyper-V VM That Has a Special Differencing Disk Configuration
Backup Job Fails for a VMware Virtual Machine
Backup Job is Complete but the VM is in the Backing Up Status
Disable Rescan of HBA Adapters During Incremental Backup
How to Create a Virtual Standby Plan
Review the Prerequisites and Considerations
Create a Plan with a Backup Task
Specify the Source
Specify the Destination
Specify the Schedule
Understanding Advanced Scheduling and Retention
Specify the Advanced Settings
Add a Virtual Standby Task to the Plan
How the Application Determines the Quantity of NICs to Power ON
Configure the Standby VM Network
Set Backup Passwords for One or More Nodes
(Optional) Run the Virtual Standby Job Manually
Pause and Resume Heartbeat
Pause and Resume Virtual Standby Job
Verify the Plan
Applying Best Practices
Exclude Files from Antivirus Scanning
How to View Virtual Standby Settings from the Monitor Server
Review the Prerequisites and Considerations
Log In To Monitor Servers
Understanding the Virtual Standby Summary Screen
Understanding the Servers List
View Virtual Standby Settings for Source Servers
Monitor the Status of Virtual Conversion Jobs
View the Recovery Point Snapshots List
View Activity Log
View Virtual Standby Settings
View the Email Settings
How to Protect Virtual Standby Machines
Review the Prerequisites and Considerations
Power On Virtual Standby Machines
Power On Virtual Standby Machines from Recovery Point Snapshots
Power on Virtual Standby Machines from Hyper-V Manager
Power on Virtual Standby Machines from VMware vSphere Client
Protect Virtual Standby Machines After it is Powered On
Verify the Virtual Standby Machine is Protected
How to Replicate Data Between Data Stores Managed from a UDP Console
Review the Prerequisites and Considerations
Create a Backup Task
Add a Replicate Task to the Plan
(Optional) Perform a Manual Replication
Verify the Plan
How to Replicate Data Between Data Stores Managed From Different UDP Consoles
Review the Prerequisites
Create a User Account for the Source Console
Create a Plan to Define the Destination Data Store
Map the Plan to the User Account
Send the Plan and User Account Details to the Source Administrator
Receive the Plan and User Account Details from the Destination Administrator
Create a Replication Plan to Send Data to the Destination Console
Verify the Data is Replicated
Applying Best Practices
Configure Multi-Stream Parameters
How to Perform an Offline Data Replication Using RPS Jumpstart
Review the Prerequisites
Create a Temporary Data Store on an External Device
Replicate Source Data to the Temporary Data Store
Delete the Temporary Data Store from the Source Console
Send the External Device to the Destination Location
Receive the External Device
Import the Temporary Data Store from the External Device
Create a Destination Data Store
Replicate Data from the Temporary Data Store to the Destination Data Store
Verify that the Data is Replicated
(Optional) Set the Concurrent Node Count for RPS Jumpstart
How to Create a Copy Recovery Points Plan
Review the Prerequisites and Considerations
Create a Plan with a Backup Task
Specify the Source
Specify the Destination
Specify the Schedule
Understanding Advanced Scheduling and Retention
Specify the Advanced Settings
Add a Copy Recovery Points Task to the Plan
Verify the Plan
How to Create a File Copy Plan
Review the Prerequisites and Considerations
Create a Plan with a Backup Task
Specify the Source
Specify the Destination
Specify the Schedule
Understanding Advanced Scheduling and Retention
Specify the Advanced Settings
Add a File Copy Task to the Plan
Add File Copy Filters
(Optional) Perform a Manual File Copy
Verify the Plan
How to Create a File Archive Plan
Review the Prerequisites and Considerations
Create a Plan with a Backup Task
Specify the Source
Specify the Destination
Specify the Schedule
Understanding Advanced Scheduling and Retention
Specify the Advanced Settings
Add a File Archive Task to the Plan
Add File Archive Filters
Update Stub Files
(Optional) Perform a Manual File Archive
Verify the Plan
How to Create a Copy to Tape Plan
Review the Prerequisites and Considerations
Create a Plan with a Backup Task
Add a Copy to Tape Task to the Plan
Specify the Source
Specify the Destination
Specify the Schedule
Specify the Advanced Settings
How to Create and Manage an Instant Virtual Machine
Review the Prerequisites for an Instant Virtual Machine
Create an Instant Virtual Machine
Open the Instant Virtual Machine Wizard
Select a Recovery Point
Select a VM Location
How to Disable a Remote UAC for a non-built-in Administrator
Select a Recovery Server
How to Manually Install Network File System on a Windows Server
Specify the Instant Virtual Machine Details
Submit the Instant Virtual Machine Job
Manage an Instant Virtual Machine
Start or Stop an Instant Virtual Machine
Delete an Instant Virtual Machine
Convert the Linux Instant Virtual Machine to an Independent Virtual Machine
Migrate the Linux Instant Virtual Machine to a Physical Machine
How to Create a Plan for Replication Across Sites
Create a Plan for Replication Across Sites
Using Hardware Snapshot for Backup
Use Hardware Snapshot for VMware Agentless Backup
Considerations for NetApp iSCSI/FC Support for VMware
Considerations for NFS Support for VMware
How to Manually Install the Microsoft NFS Client on a Windows Server
Use Hardware Snapshot for Hyper-V Agentless Backup
Use Hardware Snapshot for Agent-based Backup
Verify the Backup has Used Hardware Snapshot
Restoring Protected Data
How to Restore From a Recovery Point
Review the Restore Prerequisites and Considerations
How File Level Restores Work
Files Skipped During Restore
Specify the Recovery Point Information to Restore
Specify the Recovery Point and Content to Restore
Define the Restore Options
Restore the Recovery Point Content
Verify that Content was Restored
How to Restore From a File Copy
Review the Restore Prerequisites and Considerations
How File Level Restores Work
Specify the File Copy Information to Restore
Specify the File Copy and Content to Restore
Specify Cloud Configuration for Restore
Define the Restore Options
Restore the File Copy Content
Verify that Content was Restored
How to Restore From a File Archive
Review the Restore Prerequisites and Considerations
How File Level Restores Work
Specify the File Copy Information to Restore
Specify the File Copy and Content to Restore
Specify Cloud Configuration for Restore
Define the Restore Options
Restore the File Copy Content
Verify that Content was Restored
How to Restore Files/Folders
Review the Restore Prerequisites and Considerations
How File Level Restores Work
Files Skipped During Restore
Specify the File/Folder Information to Restore
Specify the File/Folder Location
Specify Cloud Configuration for Restore
Specify the File/Folder to Restore
Define the Restore Options
Restore the File/Folder
Verify that the File/Folder was Restored
How to Restore a Virtual Machine
Review the Restore Prerequisites and Considerations
Specify the Virtual Machine Information to Restore
Specify the Virtual Machine and the Recovery Point to Restore
Define the Restore Options
Define the Original Location Restore Options
Define the Alternate Location Restore Options
Restore the Virtual Machine
Verify that the Virtual Machine was Restored
How to Use Exchange Granular Restore (GRT) Utility
Introduction
Review the Prerequisites and Considerations
How to Restore Microsoft Exchange Data Using Exchange Granular Restore (GRT) Utility
How to Restore a Microsoft Exchange Application
Review the Restore Prerequisites and Considerations
Specify the Microsoft Exchange Information to Restore
Specify the Recovery Point and Microsoft Exchange Database
Define the Restore Options
Restore the Microsoft Exchange Application
Verify that the Microsoft Exchange Application was Restored
How to Restore Exchange Data on a VMware Virtual Machine
How to Restore a Microsoft SQL Server Application
Review the Restore Prerequisites and Considerations
Specify the Microsoft SQL Server Information to Restore
Specify the Recovery Point and Microsoft SQL Server Database
Define the Restore Options
Restore the Microsoft SQL Server Application
Verify that the Microsoft SQL Server Application was Restored
How to Restore an Oracle Database
Review the Prerequisites and Considerations
Restore the Server Parameter File
Restore the Parameter File
Restore the Archived Redo Logs
Restore the Tablespaces or Data Files
Restore System, or Undo Tablespaces or Data Files
Restore All Tablespaces and Data Files
Restore Control Files
Restore the Entire Database (Tablespaces and Control Files)
Recover the Oracle Database Using Bare Metal Recovery
How to Perform a File-Level Recovery on Linux Nodes
Review the Prerequisites
(Optional) Recover Data from the iSCSI Volume to the Target Machine
Specify the Recovery Point
Specify the Target Machine Details
Specify the Advanced Settings
(Optional) Manage Pre/Post Scripts for Automation
Create and Run the Restore Job
Verify that Files are Restored
How to Perform a File-Level Recovery from Host-Based Agentless Backup for Linux Nodes
Review the Prerequisites
Specify the Recovery Point
Specify the Target Machine Details
Specify the Advanced Settings
(Optional) Manage Pre/Post Scripts for Automation
Create and Run the Restore Job
Verify that Files are Restored
How to Perform a Bare Metal Recovery (BMR) for Linux Machines
Review the BMR Prerequisites
Get the IP Address of the Target Machine Using the Live CD
(Optional) Recover Data to the iSCSI Volume of the Target Machine
(Optional) Recover Data from the iSCSI Volume to the Target Machine
Review the Backup Server
Specify the Recovery Points
Specify the Target Machine Details
Specify the Advanced Settings
(Optional) Manage Pre/Post Scripts for Automation
Create and Run the Restore Job
(Optional) Perform Post-BMR Operations
Verify that the Target Machine is Restored
How to Perform a Migration BMR for Linux Machines
Review the Prerequisites for Migration BMR
Perform a BMR to the Temporary Machine
Perform a Migration BMR
Verify that the Target Machine is Restored
How to Perform a BMR Using a Backup
Review the BMR Prerequisites and Considerations
Define BMR Options
Perform BMR in Express Mode
Perform BMR in Advanced Mode
Verify that the BMR was Successful
BMR Reference Information
How Bare Metal Recovery Works
Operating Systems that Support UEFI/BIOS Conversion
Managing the BMR Operations Menu
Troubleshooting BMR Issues
Slow throughput performance during BMR
After BMR, dynamic volumes are not recognized by the operating system
Unable to Reboot Hyper-V VM After BMR
Unable to Reboot VMware VM After BMR
Unable to boot the server after performing a BMR
Failed to submit BMR job to Recovery Point Server
How to Perform a Bare Metal Recovery Using a Virtual Standby VM or Instant VM
Review the BMR Prerequisites and Considerations
Define BMR Options
Recover using a Hyper-V Virtual Standby VM or Instant VM
Recover using a VMware Virtual Standby VM or Instant VM
Perform BMR in Express Mode
Perform BMR in Advanced Mode
Verify that the BMR was Successful
BMR Reference Information
How Bare Metal Recovery Works
Operating Systems that Support UEFI/BIOS Conversion
Managing the BMR Operations Menu
Troubleshooting BMR Issues
Slow throughput performance during BMR
After BMR, dynamic volumes are not recognized by the operating system
Unable to Reboot Hyper-V VM After BMR
Unable to Reboot VMware VM After BMR
Unable to boot the server after performing a BMR
Failed to submit BMR job to Recovery Point Server
How to Restore Microsoft Clustered Nodes and Shared Disks
Review the Prerequisites
Restore Files of a Cluster Shared Disk
Restore a Specific Node in a Cluster
Restore a Corrupted Cluster Shared Disk
Restore the Entire Clustered Nodes and Shared Disk
How to Restore an Active Directory
Review the Restore Prerequisites and Considerations
Restore an Active Directory
Verify that the Active Directory was Restored
Managing Tape Backup and Restore
How to Back up a Deduplication Data Store to a Tape
Review the Prerequisites
Data Store Folders are Remote to the Backup Server
Data Store Folders are Local to the Backup Server on a Single Volume
Data Store Folders are Local to the Backup Server on Multiple Volumes
How to Restore a Deduplication Data Store From a Tape
Review the Prerequisites
Restore From a Tape Media to an Alternate Location
Import Restored Data Store to the RPS
Using the PowerShell Interface
How to use the PowerShell Interface
Review the Prerequisite
Using the PowerShell Interface for Arcserve UDP
PowerShell Syntax and Parameters
PowerShell Examples
Protecting Microsoft SharePoint Environment
Installation Consideration for Microsoft SharePoint Environment
How to Back Up Microsoft SharePoint Servers
Review the Considerations
Perform a Backup of the SharePoint Server
How to Restore a SharePoint Environment
Restore using Instant VM
Restore using Arcserve UDP Agent UI
Add the Restored Content Database to Original Web Application
Restore using Mount Database from Recovery Point
Restore a Site Collection
Restore a Site
Restore a List or a Library
Restore a File
Create an Isolated Network for SharePoint Recovery
How to Create an Isolated Network for SharePoint Recovery for VMware VM
How to Create an Isolated Network for SharePoint Recovery for Hyper-V VM
Generating Arcserve UDP Reports
How to Generate Arcserve UDP Reports
Using Filters and Actions
Generate a Report
Schedule Emails
Create Schedule
Edit Schedule
Send Report by Email
Customize Raw Data Size in Managed Capacity Report for Host-based Agentless VM Backup
Managing Arcserve High Availability
How Arcserve High Availability Works
Manage HA Control Services
Manage HA Licenses
Manage Scenarios
Manage Scenario Group
Create Full System Scenarios
Manage Scenarios
Edit Scenarios
Manage Scenario Hosts
Operations on Scenarios
BMR and Reverse Replication
Monitor Scenarios
Remote Installation
Remote Installation Actions
High Availability Reports
Using the Diagnostic Utility
Collect the Diagnostic Information
Collect Diagnostic Information from a Standalone Agent
Upload Diagnostic Information to Arcserve Website Using FTP
Unzip Agent Logs
Unzip the Console Logs
Troubleshooting
Arcserve UDP Communication Failure Related
Arcserve UDP Cannot Communicate with Windows Nodes
Unable to Receive E-mail Alerts from Gmail Account
Arcserve UDP Cannot Communicate with the Arcserve UDP Linux Backup Server on Remote Nodes
Arcserve UDP Cannot Communicate with the Arcserve UDP Recovery Point Server on Remote Nodes
Arcserve UDP Cannot Communicate with the Arcserve Backup Server on Remote Nodes
Arcserve UDP Cannot Communicate with the Remote Site
Plan, Job, and Settings Related
Backup Job Failure after Changing the Console Hostname/IP Address
How to Add Encryption Password for an Existing Encrypted Destination
Failed to Perform Backup of a Virtual Disk. System error=[The device is not ready(21)]
Backup Job Fails
Unable to Apply Backup Settings to Node
Backups Fail Due to ESXi License
Plan Deployment Fails after Changing Password of Agentless Backup Proxy Machine
Settings Disabled when Opening Agent UI
Pause and Resume Fails when Agent Is Not Connected to the Network
The Arcserve UDP Agent Service Runs Slowly
Configure the Registry to Rerun a Copy to Tape Job
Instant VM Related
Failed to Create an Instant VM in VMware Due to Duplicate NFS Datastore Name
Failed to Create an Instant VM with Windows 2008 R2 as the Recovery Server for VMware or Windows 2008 R2 Hyper-V Server
Instant VM Job Fails Due to Windows NFS Service Error
Instant VM File Folder cannot be Accessed or Deleted even with Administrator Privilege.
Instant Virtual Machine Fails to Boot in Hyper-V After Restarting the Recovery Server
Failed to Create VMware NFS Datastore and Displayed Unable to Resolve Hostname Error
Fail to Deploy Integration service to Guest VM in Hyper-V
Linux Instant VM failed on Non-English Hyper-V Server
Linux Agent Related
Backup destination settings disabled when opening the Linux agent UI
Job Status, Job History, and Activity Log are Not Visible
Restore Related
Unable to Restore Files
Database Unable to Mount while Restoring the Microsoft Exchange Database
The From Field Does Not Display Correctly for Emails Sent by Users Having "On Behalf Of" Permissions for a Shared Mailbox
Gateway, RPS, Data Store, Console, and Database Related
Data Store Name is Already in Use
Data Store Switches to the Restore Only Mode
Error when RPS Version is Lower than Console Version
Adding the Same Resource in Different Sites is not Supported
How to enable Log Truncations when SQL Database is in Full Recovery Mode
Browse Recovery Points Does Not Show Available Recovery Points When RPS Configured with FQDN
Access Denied when Adding or Updating Nodes
Failed to Mount the Recovery Points Due to Timeout
How to Update the Gateway Server Credentials
How to Update the Gateway when the Gateway Proxy Credentials are Changed
Console Displays Identity Service is Starting Message
Virtual Machine Backup and Restore Related
Add Permissions for VDDK at vCenter Server Level
Permissions for Host-based Agentless Backup and Virtual Standby at vCenter Server Level
Convert Incremental Backup to a Verify Backup Because the Virtual Machine Snapshots Either Changed from the Last Backup Job or Needs Consolidation
Agentless Host-based Backup for Hyper-V VM Fails after Upgrading Arcserve UDP
Host-based Agentless Backup Fails in VMware ESXi 6.0
Failed to Create a Snapshot for Hyper-V Virtual Machines When Multiple Jobs are Running
Host-based Agentless Backup Does Not Use HotAdd Transport Mode
HotAdd Transport Mode does not Work when Attempting to Back Up a VMware VM
Host-based Agentless Backup or Restore Job Uses NBD or NBDSSL Transport Mode even when SAN Mode is Possible
Recovery Operations Fail When Recovering Data Using the HOTADD or SAN Transport Mode
Scheduled Incremental or Full Backup Job Fails for Hyper-V VM
Hyper-V VSS NTDS Writer Fails While Taking the VSS snapshot in the VM
MAC Address Changes are Not Retained After VM Recovery
Hyper-V failed to Create VSS Snapshot
Unable to Open VMDK Files
Problems Caused by Duplicate VM UUID
File System Catalog Job Fails or Recovery Point Check Fails for Host-Based Agentless Backup
Incremental Backup Converts to Verify Backup or the Backup Size Increases in Hyper-V
Host-based Backup Fails for Hyper-V VM That Has a Special Differencing Disk Configuration
Backup Job Fails for a VMware Virtual Machine
Backup Job is Complete but the VM is in the Backing Up Status
Disable Rescan of HBA Adapters During Incremental Backup
Disable the Consecutive Snapshot Creation in VMware VM for a Backup
Agentless Host-based Backup crashes when using Windows 2003 R2 64-bit as Backup Proxy
When Restored from a Higher Version of ESXi host to a Lower version ESXi host, VM gets stuck at booting stage
RAM Utilization reaches 99% When Backup Jobs are Submitted to VM
Virtual Standby Related
Operating System Not Found
Virtual Standby Jobs Fail Due to Internal Errors
Virtual Standby Jobs Fail Using the HotAdd Transport Mode
Virtual Standby Jobs to Hyper-V Systems Fail
Arcserve UDP Reports Related
How to Display Charts to View Arcserve UDP Reports
Data Deduplication
Types of Data Deduplication
How Data Deduplication Works
When Should You Use Deduplication
Configuring Deduplication Data Stores in Arcserve UDP
Deduplication, Encryption, and Compression
Deduplication Limitations
Command Line Tool for Deduplication Data Store
How to apply different version of VDDK other than the built-in Version (6.0.1) in Arcserve UDP
How to Migrate Arcserve D2D r16.5 Backup Data of Two Servers Having Same Host Name to RPS Data Store
Arcserve UDP Terms and Definitions
Agent-Based Backup
Compression
configuration
dashboard
Data Store
Destination
Discovered Nodes
Encryption
Host-Based Agentless Backup
HOTADD Transport Mode
Job
jobs
NBD Transport Mode
NBDSSL Transport Mode
Nodes
Plan
Protected Nodes
Recent Event
Recovery Point
Recovery Point Server
Replicate
Resources
SAN Transport Mode
Systems
Tasks
Unprotected Nodes