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• Using Arcserve Backup Online Help
• Legal Notices
• Arcserve Product References
• Contact Arcserve
• Arcserve Backup Online Help
  • Download the Bookshelf
  • Configure the Documentation Location
• Implementing Arcserve Backup
  • Introducing Arcserve Backup
    • Introduction
    • The Purpose of This Guide
  • Planning Storage Environments
    • Preliminary Tasks
    • Enterprise Storage Requirements
      • Budget Considerations
      • Network and Computer Infrastructure Requirements
    • Data Transfer Requirements
      • Backup Schedule Requirements
      • Data Backup Window Considerations
      • Hardware Data Transfer Rates
        • SCSI or Fibre Interface Considerations
        • Tape Drive Considerations
      • Network Bandwidth Considerations
      • Data Transfer Requirements and Resources Calculations
      • Data Path Considerations
        • Network Enhancements
          • Storage Area Networks
          • SCSI Bus and Device Enhancements
      • Alternate Data Path Considerations
        • Segment Your Network
          • Segment Data
          • Backup Scope
      • Parallel Storage Operations (Multiple Streaming)
    • Storage Capacity Requirements
      • Online Recovery Data Storage Requirements
      • Backup Data Storage Requirements
      • Global Dashboard Data Storage Requirements
      • Storage Capacities and Resources
        • Media Capacities
        • Factors Affecting Storage Capacity Calculations
      • Testing Plans and Assumptions
    • Catastrophic Events
      • Risk Assessment
      • Off-Site Repository Considerations
        • Vault Security Considerations
        • Vault Accessibility Considerations
        • Vault Expense Considerations
      • Disaster Recovery Archive Considerations
      • Disaster Recovery Testing
    • Sample Calculations
      • Transfer Rate for Clients and Servers on a 100Base-T Ethernet LAN With No Subnets
      • Transfer Rate for Clients and Servers on Two 100Base-T Ethernet Subnets
      • Transfer Rate for Clients and Servers on a Gigabit Ethernet Network
      • Transfer Rate for a Server With No Clients
      • Transfer Rate For Server With SAN Option
      • Storage Capacity for Two Sets of Recovery Data, One Full and One Incremental Backup
  • Planning Arcserve Backup Installations
    • Supported Platforms
    • Supported Devices
      • Tape Library Installations
      • Storage Area Network (SAN) Installations
    • Amount of Disk Space Required to Install Arcserve Backup
    • Installation Methods
    • Types of Arcserve Backup Server Installations
      • Arcserve Backup Server Options
    • caroot User Account
    • Database Requirements
      • Microsoft SQL Server 2014 SP1 Express Edition Considerations
      • Microsoft SQL Server Database Considerations
        • Remote Database Considerations
        • How to Enable TCP/IP Communication on Microsoft SQL Server Databases
      • Agent for Arcserve Database
      • Installation Progress Logs
    • Global Dashboard Considerations
    • Upgrade Considerations
      • Supported Upgrades
      • Backward Compatibility
      • Global Dashboard Upgrades
      • Data Migration from a Previous Release
    • License Requirements
      • ALP Key Certificate
    • Arcserve Backup File System Agents Release Levels
    • How the Installation Process Affects Operating Systems
      • Unsigned Binary Files
      • Executable Files With Missing Supported OS
      • Executables with Manifest that Do Not Support the Latest OS
      • Binary Files Containing Incorrect File Version Information
      • Binary Files that do not Comply with Windows Security Requirements
      • Binary Files that are not Uninstalled Completely
      • Binary Files that do not Contain an Embedded Manifest
      • Arcserve Backup MSI Installer Package Identification
  • Installing and Upgrading Arcserve Backup
    • How to Complete Prerequisite Tasks
    • Install Arcserve Backup
    • Upgrade Arcserve Backup from a Previous Release
    • Create a Silent Installation Response File
    • Upgrade Arcserve Backup Agents Silently to the Current Release
    • Deploy Agents to Remote Computers from the Primary Server
      • Remote Deployment Considerations
      • Deploy Agents to Remote Computers Using Automatic Upgrade
      • Deploy Agents to Remote Computers Using Custom Deployment
      • Deploy Agents to Virtual Machines Using Virtual Machine Deployment
    • How to Install Arcserve Backup Using Unicenter Software Delivery
      • Register Arcserve Backup on the Unicenter Software Delivery Server
      • Components and Prerequisites
      • Install Arcserve Backup Components Using Unicenter Software Delivery
    • Post-Installation Tasks
  • Installing and Upgrading Arcserve Backup in a Cluster-aware Environment
    • Introduction to Cluster-aware Installations
    • Deployment Considerations
    • Plan Your Arcserve Backup HA Deployment
    • Deploy Arcserve Backup Server on MSCS
      • MSCS Hardware Requirements
      • MSCS Software Requirements
      • MSCS Cluster Resource Preparation
      • Prepare MSCS Cluster Resources on Windows Server 2008 Systems
      • Prepare MSCS Cluster Resources on Windows Server 2012 and Windows Server 2012 R2 Systems
      • Install Arcserve Backup in an MSCS Cluster-aware Environment
      • Upgrade Arcserve Backup from r15 and r16 to r16.5 in an MSCS Cluster Environment
      • Uninstall Arcserve Backup from an MSCS Cluster
      • Delete Arcserve Backup Cluster Resources
    • Deploy Arcserve Backup Server on NEC Cluster
      • NEC CLUSTERPRO/ExpressCluster Hardware Requirements
      • NEC CLUSTERPRO/ExpressCluster Software Requirements
      • NEC CLUSTERPRO/ExpressCluster Resource Preparation
      • Install Arcserve Backup in an NEC Cluster-aware Environment
        • start.bat Script Changes for Member Servers and Non-SQL Express Primary Servers
        • stop.bat Script Changes for Member Servers and Non-SQL Express Primary Servers
        • start.bat Script Changes for SQL Express Primary Servers
        • stop.bat Script Changes for SQL Express Primary Servers
      • Upgrade Arcserve Backup from r15, r16, and r16.5 to r17 in an NEC CLUSTERPRO Environment
      • Manage and Configure NEC CLUSTERPRO/ExpressCluster X 3.1, X 3.2, X 3.3
      • Uninstall Arcserve Backup from an NEC CLUSTERPRO/ExpressCluster
      • Stop NEC Cluster Groups
      • Disable Arcserve Backup in NEC Cluster Scripts
      • Enable Arcserve Backup in NEC Cluster Scripts
    • How to Verify a Cluster-aware Installation and Upgrade
  • Upgrading Arcserve UDP or Arcserve Backup for the Tape Integration Module
    • How to Upgrade from Arcserve UDP v5.0 to v6.0
    • How to Upgrade from Arcserve Backup r16.5 to r17
  • Integrating Arcserve Backup with Other Products
    • Arcserve Replication Integration-IMPW
    • Arcserve Backup Patch Manager Integration
    • Arcserve UDP Integration
      • Define How You Will Back Up Arcserve UDP Sessions
      • How to Manage Arcserve UDP Servers from the Backup Manager
        • Assign Arcserve UDP Servers to the Arcserve UDP Proxy Servers Object
        • Assign Arcserve UDP Servers to the Arcserve UDP Servers Object
        • Assign the Arcserve UDP RPS Servers to the Arcserve UDP Recovery Point Servers Object
        • Delete Arcserve UDP Servers from the Backup Manager Source Tree
        • Open the Arcserve UDP Home Page from the Backup Manager
      • How Arcserve Backup Processes Encrypted Arcserve UDP Backup Sessions
  • Configuring Arcserve Backup
    • Register Arcserve Backup
    • Open the Manager or Manager Console
    • Arcserve Backup Home Page
    • First-Time Home Page and User Tutorial
    • Service State Icons
    • Log in to Arcserve Backup
    • Specify Arcserve Backup Manager Preferences
    • Code Pages
      • How Arcserve Backup Supports Multiple Code Pages
      • Specify Code Pages in the Backup Manager Window
      • Specify Code Pages in the Restore Manager Window
    • Arcserve Backup System Account
      • How Arcserve Backup Manages Authentication
      • How to Use the System Account for Job Security
    • Start the Arcserve Backup Database Protection Job
    • Fine-Tune the Arcserve Backup SQL Server Database
      • How to Calculate the Number of Required SQL Connections
      • Database Consistency Checks
      • Specify ODBC Communication for Remote Database Configurations
    • Configure Devices Using the Device Wizard
    • Configure Enterprise Module Components
    • Configure Global Dashboard
      • Configure the Central Site
      • Configure a Branch Site
    • Create File System Devices
    • How to Define Include and Skip Parameters for Arcserve Backup Database Agents
    • Configuring Firewalls to Optimize Communication
      • Ports Configuration File Guidelines
      • Modify the Ports Configuration File
      • Ports Used by Arcserve Backup Components
        • External Ports Used for Communication
        • Ports Used by the Arcserve Backup Base Product
          • GUI Communication with the Base Product
          • Primary Server and Member Server Communication Ports
          • Global Dashboard Server Communication
          • Base Product Communication with Arcserve Backup Agents and Options
        • Ports Used by Arcserve Backup Common Components
          • Discovery Service Communication Ports
          • Common Agent for UNIX and Linux Communication Ports
        • Ports Used by Arcserve Backup Agents and Options
          • Agent for Microsoft SharePoint Server Communication Ports
          • Client Agent for Windows Communication Ports
          • Agent for Microsoft Exchange Server Communication Ports
          • Agent for Microsoft SQL Server Communication Ports
          • Agent for Microsoft SharePoint Server Database Communication Ports
          • NDMP NAS Option Communication Ports
          • Arcserve Backup Database Agents Communication Ports
          • GUI Communication to Arcserve Backup Agents
        • How to Allow Agents and Database Agents to Communicate through a Firewall
          • GUI Managing the Base Product
        • Arcserve Backup Dashboard for Windows Firewall Communication Configuration
        • Additional Resources - Firewall Ports Specifications
          • Examples of How You Can Modify the Ports Configuration File
          • Ports Configuration File Configuration Considerations
      • Test Communication Through a Firewall
  • Uninstalling Arcserve Backup
    • Uninstall Arcserve Backup
    • Uninstall Arcserve Backup Components Using the Command Line
    • Uninstall Agent Deployment Setup Files
  • Troubleshooting Arcserve Backup Installations
    • Setup Cannot Communicate with Remote Microsoft SQL Server Databases
    • The Tape Engine Does Not Start on Member Server Upgrades
    • Unable to Log in to Arcserve Backup After Upgrading to This Release
    • Cluster HA Resources Not Created
  • Using Best Practices to Install and Upgrade Arcserve Backup
    • Best Practices for Installing Arcserve Backup
      • How to Complete Prerequisite Tasks for Installing Arcserve Backup
      • Installing Arcserve Backup into a Single-server Environment
        • Recommended Configuration - Stand-alone Server
        • Components You Must Install
        • How to Install a Stand-alone Server or Primary Server
        • How to Verify a Stand-alone Server Installation
      • Installing a Primary Server with Member Servers
        • Recommended Configuration
        • Components You Must Install
        • How to Verify a Primary Server with Member Servers Installation
      • Installing a Primary Server with Member Servers and Devices
        • Recommended Configuration
        • Components You Must Install
        • How to Install a Primary Server with Member Servers and Devices
        • How to Verify a Primary Server with Member Servers and Devices Installation
      • Installing a Primary Server with Member Servers and Shared Devices in a SAN
        • Recommended Configuration
        • Components You Must Install
        • How to Install a Primary Server with Member Servers and Shared Devices in a SAN
        • How to Verify a Primary Server with Member Servers and Shared Devices in a SAN Installation
      • Installing Multiple Primary Servers with Member Servers in a SAN
        • Recommended Configuration
        • Components You Must Install
        • How to Install Multiple Primary Servers with Member Servers in a SAN
        • How to Verify a Multiple Primary Servers with Member Servers in a SAN Installation
      • Installing Arcserve Backup into a Cluster-aware Environment
        • Recommended Configuration
        • Components You Must Install
        • How to Install Arcserve Backup into a Cluster-aware Environment
        • How to Verify a Cluster-aware Installation
    • Best Practices for Upgrading Arcserve Backup from a Previous Release
      • How to Complete Prerequisite Tasks for Upgrading Arcserve Backup
      • Upgrading a Stand-alone Server or Primary Server
        • Current Configuration - Arcserve Stand-alone Server-IMPW
        • Recommended Configuration - Arcserve Backup Stand-alone Server or Primary Server
        • New Components You Must Install
        • Components You Must Upgrade
        • How to Upgrade to an Arcserve Stand-alone Server-IMPW
        • How to Verify a Stand-alone Server or Primary Server Upgrade
      • Upgrading Multiple Stand-alone Servers in a Domain
        • Current Configuration - Multiple Arcserve Servers in a Domain-IMPW
        • Recommended Configuration - Arcserve Backup Domain with a Primary Server and Member Servers
        • New Components You Must Install
        • Components You Must Upgrade
        • How to Upgrade Multiple Arcserve Servers to a Centralized Management Environment-IMPW
        • How to Verify a Domain with a Primary Server and Member Servers Upgrade
      • Upgrading Multiple Stand-alone Servers Sharing a Remote Database
        • Current Configuration - Multiple Arcserve Servers Sharing a Remote Database-IMPW
        • Recommended Configuration - Arcserve Backup Domain with a Primary Server and Member Servers
        • New Components You Must Install
        • Components You Must Upgrade
        • How to Upgrade Multiple Arcserve Servers Sharing a Database to a Centralized Management Environment-IMPW
        • How to Verify a Centralized Management Environment Upgrade
      • Upgrading Servers in a SAN Using a Local or Remote Database
        • Current Configuration - Multiple Arcserve Servers in a SAN Using a Local or Remote Database-IMPW
        • Recommended Configuration - Arcserve Backup Domain with a SAN Primary Server and SAN Distributed Servers
        • New Components You Must Install
        • Components You Must Upgrade
        • How to Upgrade Multiple Arcserve Servers in a SAN to This Release-IMPW
        • How to Verify a Centralized Management Environment Upgrade
      • Upgrading Multiple Servers in a SAN and Non-SAN Environment to this Release
        • Current Configuration - Multiple Arcserve Servers Using a Central Database-IMPW
        • Recommended Configuration - Arcserve Backup Domain with a Primary Server and Member Servers
        • New Components You Must Install
        • Components You Must Upgrade
        • How to Upgrade Multiple Arcserve Servers in a SAN and a Non-SAN Environment to this Release-IMPW
        • How to Verify a Centralized Management Upgrade
      • Upgrading Multiple Servers Using a Central Database
        • Current Configuration - Multiple Arcserve Servers Using a Central Database-IMPW
        • Recommended Configuration - Arcserve Backup Domain with a Primary Server and Member Servers
        • New Components You Must Install
        • Components You Must Upgrade
        • How to Upgrade Multiple Arcserve Servers Using a Remote Database to a Centralized Management Environment-IMPW
        • How to Verify a Centralized Management Upgrade
      • Upgrading Multiple Servers in a Cluster-aware Environment
        • Current Configuration - Multiple Arcserve Servers in a Cluster-IMPW
        • Recommended Configuration - Arcserve Primary and Members Servers Installed in a Cluster-aware Environment
        • New Components You Must Install
        • Components You Must Upgrade
        • How to Upgrade an Arcserve Cluster-aware Environment to this Release-IMPW
        • How to Verify a Cluster-aware Upgrade
    • General Best Practices
      • Where to Install the Manager Console
      • How to Install and Manage Licenses
        • Manage Arcserve Backup Component Licenses
        • Release Licenses from Servers
      • How to Install Arcserve Backup Server-Based Options
  • Acknowledgements
    • MD5 Message Digest Algorithm
    • VMware VDDK 5.1
    • JRE v.1.7
    • Amazon Web Services SDK for Java 1.3
    • Windows Azure SDK for Java 2.0
• Using Arcserve Backup
  • Navigating in Arcserve Backup
    • Access the Navigation Bar and Toolbar
  • Selecting a Arcserve Backup Server
    • Select a Primary Server
    • Select an Object in the Machine Tree
  • Configuring the Arcserve Backup Server
    • Start and Stop Servers and Services from the DOS Prompt
    • Stop and Start All Services Using a Single Command
    • Use the Services Option to Manage the Backup Server Status
    • Start the Server Automatically
  • Selecting Objects in the Arcserve Backup Browser
    • Add Objects to the Machine Tree
    • Backup Browser Modes
    • How Arcserve Backup Lets You Browse a Large Number of Items in the Backup Manager
      • Browse a Large Number of Files in the Backup Manager
    • How Arcserve Backup Lets You Browse a Large Number of Items in the Restore Manager
      • Browse a Large Number of Files in the Restore Manager
  • Backing Up Data
    • Select a Backup Method
    • Back up Data with the Windows Client Agent
    • Access Global Backup Job Options
    • Submit a Backup Job
  • Restoring Data
    • Restore by Backup Media
    • Restore by Image
    • Restore by Session
    • Restore by Tree
    • Restore by Query
    • Restore Data Backed Up Using Staging
    • Selecting a Destination for the Restored Data
      • Select a Destination for Your Restored Data
    • Additional Restore Options
      • Recover a Microsoft SQL Database
  • Managing Data on Disks
    • Recovering a Database
      • Disaster Recovery
    • Merging Media into the Database
      • Merge Media
    • Scanning Media
      • Scan Media
    • Comparing Media
      • Compare Media to Files on a Computer
    • Counting Files
      • Count Files On Media
    • Purging Files
      • Purge Files
  • Scheduling Jobs
    • Set Up Scheduling for Your Job
    • Specify Media Rotation
    • Scheduling Rotation Schemes
      • Customize Your Grandfather-Father-Son Rotation Rules
  • Applying Filters to Jobs
    • Types of Filters
      • Use File Attributes Filter
      • Filter Files Based on Size
  • Applying Job Options
    • Specify Destination Options
    • Apply Job Options
    • Add an Event to the Alert List
  • Managing Jobs
    • Managing Jobs in the Job Queue
      • Change Job Execution Information
      • Display the Job Detail Report
      • Stop an Active Job
      • Modify a Job
      • Delete a Job
      • Change the Way Jobs are Listed
      • Monitor an Active Job
      • Monitor the Status of Your Multiplexing Job
    • Creating Scripts
      • Create and Use Job Scripts
  • Managing Devices and Media Pools
    • Managing Media Pools
      • Create a Media Pool
      • Manage Media in a Media Pool
    • Libraries
      • Configure Libraries
      • Configure Library Devices
      • View Information about Libraries
      • View Information about Library Drives
      • Eject Media from a Library Drive
      • Use Device Manager with Libraries
      • Create a New Library Group
      • Assign a Slot to a Library Group
      • Delete or Rename a Library Group
      • Remove a Slot from a Library Group
      • Clean Tape Drive Heads Option
    • Managing Media
      • Use the Device Manager
      • Retension a Tape
      • Compress Data on Media
  • Reporting
    • View the Activity Log
    • Configure and View the Job Log
  • Managing the Database
    • Access Job Records
    • View Media Records
    • View Device Records Information
  • Deploying Agents on Remote Systems
    • Deploy Agents to Remote Computers from the Primary Server
      • Remote Deployment Considerations
      • Deploy Agents to Remote Computers Using Automatic Upgrade
      • Deploy Agents to Remote Computers Using Custom Deployment
      • Deploy Agents to Virtual Machines Using Virtual Machine Deployment
  • Processing Computer Name Changes in an Arcserve Domain
• Administering Arcserve Backup
  • Introducing Arcserve Backup
    • Introduction
    • Arcserve Backup Functionality
      • How to Access Arcserve Backup Managers, Wizards, and Utilities
    • Arcserve Backup Utilities
      • Merge Utility
        • Merge Utility Options
        • Global Options for the Merge Utility
        • Merge Utility - Database Global Options
      • Media Assure & Scan Utility
      • Compare Utility
      • Count Utility
      • Copy Utility
      • Purge Utility
      • Report Writer Utility
      • How You Can Manage Jobs Using the cabatch Command
      • User Profile Utility
    • Arcserve Backup Command Line Utilities
    • Arcserve Backup Security
      • Arcserve Backup Administrator Profile
      • How Arcserve Backup Equivalence Works
      • System Account
      • Equivalency and the System Account
    • How Backup and Restore Operations Function on 64-bit Windows Platforms
    • How to Protect Virtual Machine Environments
    • Arcserve Backup Enterprise Module
    • Enterprise Level Password Management Utility
    • Using Arcserve Backup Documentation
      • Download the Bookshelf
      • Configure the Documentation Location
  • Protecting Data Using Arcserve Backup
    • Arcserve Backup Components
    • Central Management
      • Central Job Management
      • Central Job Monitoring
      • Central Database Management
      • Central Logging
      • Central Reporting
      • Central Alert Management
        • Central Alerting
      • Central Arcserve Server Administration
      • Central Device Management
      • Central License Management
      • Central Job History
        • Job View
          • Backup Execution Details for a Selected Job
          • Node Level Details for a Selected Job
          • Session Level Details of a Selected Node
        • Host View
          • Backup Execution Details of a Selected Host
          • Session Level Details of a Selected Host
        • Source Group View
          • Job Level Details for a Selected Host
          • Session Level Details for a Selected Group
        • Filter the Job Queue
        • Filter Job History
        • View Job History
      • Locate Information Using Quick Search
        • Quick Search Accessibility
    • How Password Management Works
      • Change a Session/Encryption Password
      • Enable Password Management
    • How User Profile Management Works
      • Roles and Permissions
        • Submit Job Options Permission Details
        • Tape and Device Operations Permission Details
        • Job Operations Permission Details
        • Log Operations Permission Details
        • Report Operations Permission Details
        • Service Operations Permission Detail
        • Media Pool Operations Permission Detail
        • Database Operations Permission Detail
        • MMO Operations Permission Detail
        • Other Operations Permission Detail
        • Extended Permissions
      • How Windows User Authentication Works
      • Configure Windows Security Setting Option
      • Open the Manager or Manager Console
      • Log in to Arcserve Backup
      • Add a Windows User
      • Add an Arcserve Backup User
      • Change Passwords from the Home Page
      • Modify Windows User Properties
      • Modify Arcserve Backup User Properties
      • Delete a User
      • Add a User to a Role
      • Remove a User from a Role
      • Using the Audit Log
        • Filter the Audit Log
        • View the Audit Log
        • View an Audit Log Record
        • Copy Audit Log Records
        • Export an Audit Log
        • Print an Audit Log
        • Delete Audit Log
        • Configure System Event Log
      • Create an Audit Log Report
    • How Arcserve Backup Processes Backup Data Using Multistreaming
      • Tasks Supported by Multistreaming
      • Multistreaming Support for Local Backup Jobs
    • How Arcserve Backup Processes Backup Data Using Multiplexing
      • Tasks Supported by Multiplexing
    • How Arcserve Backup Secures Data
      • Encryption and Decryption
      • Federal Information Processing Standards (FIPS)
      • Arcserve Backup and FIPS Compliance
        • Change the Current Encryption Algorithm
      • Arcserve Backup Data Encryption
        • How Arcserve Backup Encrypts Data at the Agent Server
        • How Arcserve Backup Encrypts Data During Backups
        • How Arcserve Backup Encrypts Data During Data Migration
    • Effective Media Management
      • Configure Devices Using the Device Wizard
      • Configure Device Groups
    • Back Up and Restore Data
      • Backup Requirements Plan
      • Backup Media Rotations and Scheduling Options
        • Types of Rotation Schemes
        • How Media Pools Work
        • How to Use GFS Rotations
          • How GFS Rotations Work
          • GFS Rotation Scheme Media Example
      • Preflight Checks for Your Backups
    • Start Arcserve D2D
    • Start Arcserve Replication
  • Backing Up Data
    • How Arcserve Backup Lets You Back Up Data
      • Specify Local Backup Options
    • Submit a Backup Job
    • Backup Manager
      • Options on the Backup Manager Start Tab
      • How to Specify Source Data Using the Classic View and the Group View
        • Backup Manager Markers
        • How Arcserve Backup Lets You Browse a Large Number of Items in the Backup Manager
          • Browse a Large Number of Files in the Backup Manager
          • Browse Computers by Agent Type
          • Configure Customized Groups for Group View
          • Manage Customized Groups
      • Backup Manager Destination Options
        • How to Use Wildcards with Tape Library Groups
      • Backup Job Schedules and Rotations
    • Local Backup Options for UNIX and Linux Agents
    • Global Backup Options
      • Backup Manager Alert Options
      • Backup Manager Media Exporting Options
      • Backup Manager Advanced Options
        • Windows System Options
        • Disaster Recovery Options
        • Microsoft SQL Server Backup Options
        • NTFS Data Deduplication
        • Point in Time Restore Options
        • File System Catalog for Arcserve UDP/D2D Sessions
      • Backup Manager Encryption/Compression Options
        • Specify Encryption and Compression Options by Migrating Jobs to Cloud Storage
      • Backup Manager Volume Shadow Copy Service Options
      • Backup Manager Backup Media Options
      • Backup Manager Verification Options
      • Backup Manager Retry Options
      • Backup Manager Operation Options
      • Backup Manager Pre/Post Options
      • Backup Manager Agent Options
        • Agent for Microsoft SQL Server Options
          • Backup Method Options
          • Database Subset
          • Log Truncation Options
          • Database Consistency Check (DBCC) Options
          • Other Options
        • Agent for Virtual Machines Options
        • Agent for Microsoft Exchange Server Options
      • Backup Manager Job Log Options
    • Files and Objects that Arcserve Backup Does Not Back Up
      • Skip or Include Database Files in Backups
    • Enable Arcserve Backup to Manage Open Files on Remote Computers
    • Multiplexing Job Options
      • Specify Multiplexing Options
      • How the Job Status Manager Monitors Multiplexing Jobs
      • Verify Multiplexing Data Integrity
      • Using Multiplexing with Microsoft Exchange Backup Jobs
    • Specify Multistreaming Options
    • Entire Node Backups
      • Back Up an Entire Node that Contains Database Files
    • Create Repeating Backup Jobs
      • Cross-Job Duplicated Source Check
    • Back Up Remote Servers
    • Submit Static Backup Jobs
    • Backup Staging Methods
      • How Backup to Disk to Tape Works
        • How to Use Disk Staging to Manage Backup Data
        • Disk Staging Capabilities
        • How to Manage Backup Data Using Staging
          • Tasks You Can Perform Using Disk Staging
          • How the Max Number of Streams Option Affects Backup and Restore Operations
          • Staging Location Tab
        • How to Configure Arcserve Backup to Perform Disk Staging Backups
          • Configure Device Groups to Use Staging
          • Specify Staging Groups Settings
          • Specify Copy and Purge Policies for Disk Staging Backups
          • Specify Miscellaneous Options for Disk Staging Backups
          • Specify Alert Options for Disk and Tape Staging Backups
          • Specify Postscripts Options for Disk and Tape Staging Backups
        • Back Up Data Using Disk Staging
        • Modify a Staging Rotation Scheme
        • Pause Data Migration
        • Disabling Disk Staging Rotations
        • Disable Staging
        • How You Can Manage Staged Data When the Database Fails
        • How You Can Reclaim Disk Space
      • How to Manage Backup Data Using Tape Staging
        • How Backup to Tape to Tape Works
        • How to Use Tape Staging to Manage Backup Operations
        • How to Configure Arcserve Backup to Perform Tape Staging Backups
          • Specify Migration Policies for Tape Staging Backups
          • Specify Tape Copy Policies - Miscellaneous Options
        • How to Submit a Tape Staging Backup Job
          • Licensing Requirements for Tape Staging Backups
          • Back Up Data Using Tape Staging
          • Submit a Tape Staging Backup Job Using a Rotation Scheme
    • Archive Staging Methods
      • Archive Disk Staging
        • How Archive to Disk to Tape Works
        • How to Use Disk Staging to Manage Archive Data
      • Archive Tape Staging
        • How Archive to Tape to Tape Works
        • How to Use Tape Staging to Manage Archive Operations
    • Backing up Multiple Data Mover Servers in a Single Job
      • Back up Multiple Data Mover Servers in a Single Job
      • Back up Multiple Data Mover Servers in a Single Job Using Staging
    • Disaster Recovery
    • How NTFS Deduplication Works
  • Restoring Data
    • Restore Manager
    • How to Find Files That You Want to Restore
      • How Arcserve Backup Lets You Browse a Large Number of Items in the Restore Manager
        • Browse a Large Number of Files in the Restore Manager
      • Duplicate Backup Sessions
      • Smart Restore
      • Export the Restore by Query Results and View the Results in a Spreadsheet
      • Restore Data by Query on UNIX and Linux Platforms
    • Restore Manager Markers
    • Restore Manager Location Options
    • Restore Job Schedules
    • Specify Run as Administrator on Windows Server 2008 and 2012 Systems
    • Global Restore Options
      • Restore Manager Backup Media Options
      • Restore Manager Destination Options
      • Restore Manager Operation Options
      • Restore Manager Pre/Post Options
      • Restore Manager Job Log Options
      • Restore Manager Alert Options
    • System State Restore Options
    • Restoring Data Scenarios
      • Restore Data that was Backed Up Using Staging
      • Restore a Remote Agent on a System without the Disaster Recovery Option
      • Restore Arcserve Backup Member Servers without the Using the Disaster Recovery Option
      • Best Practices - How to Recover a Stand-alone Server from a Disaster Using the Disaster Recovery Option
      • Best Practices - How to Recover an Arcserve Backup Server from a Disaster without Using the Disaster Recovery Option
    • How to Restore Data from Cloud Storage
  • Customizing Jobs
    • Job Customization Methods
      • Dynamic Job Packaging
        • Exclude Objects from Dynamically Packaged Jobs
        • Exclude the Arcserve Backup Database from Backup Jobs
      • Static Job Packaging
        • Create Static Backup Jobs
      • Convert Jobs Submitted Using the Classic View to the Group View
    • Rotation Schemes
      • How You Can Manage GFS Rotation Jobs on File System Devices
        • Set Up GFS Rotation Schemes
        • Rotation Rules Tab
        • Calendar View Tab
        • Exceptions Tab
        • Media Tab
      • Media Pool Specification
      • Backup Method Options
    • How Job Filters Work
      • Filter Options
      • Types of Filters
    • Schedule Custom Jobs
    • Custom Schedules
    • Tasks You Can Perform Using the Job Status Manager
      • Modify Pending Data Migration Jobs
      • Update Multiple Jobs
      • How to Manage Jobs Using the Job Queue Tab
        • Job Status Types
        • How to Analyze Jobs Using the Last Result Field
        • How to Analyze Jobs Using Group View
        • Re-create the Arcserve Backup Database Pruning Job
      • View Job Details Using the Activity Log
        • Delete Activity Log Files
        • Activity Log Pruning
        • Set Activity Log Queries
      • Tape Log Tab
      • Job Detail Tab
      • Job Log Tab
    • How Save Agent and Save Node Information Works
      • Add, Import, and Export Computers Using the Source Tree
      • Add Multiple Agents and Nodes Using .csv and .txt Files
      • Export Multiple Agents and Nodes to a Text File
      • Filter Nodes by Agent Type
      • Modify the IP Address or Host Name of Agents and Nodes
      • Delete Agents and Nodes from the Source Tree
    • How to Use the Job Scheduler Wizard to Schedule Jobs
    • Job Scripts
      • Create a Job Script
      • Execute a Job Using a Script
    • Job Templates
      • Create Custom Job Templates
      • Save Job Template
      • Open Job Template
    • Windows-Powered NAS and Storage Server 2003 Device Configuration
      • Access Arcserve Backup Through the Windows-powered NAS Device
      • Arcserve Backup and Windows-powered NAS Device Configuration
        • Backup Devices Connected Directly to Windows-powered NAS Devices
        • How You Can Back Up Devices Connected to Arcserve Backup Server
        • How You Can Back Up Devices Shared Between Arcserve Backup and Windows-powered NAS
    • Scan Jobs for Cloud Storage
    • Merge Jobs to Cloud Storage
    • How Arcserve Backup Purges Data from Cloud Storage
  • Archiving Data
    • Overview of How Arcserve Backup Archives Data
    • Submit Archive Jobs
    • Archive Manager
      • Options on the Archive Manager Start Tab
      • How to Specify Source Data for Archiving Using the Classic View and the Group View
      • Archive Job Schedules
      • Options on the Archive Manager Policies Tab
      • Options on the Archive Manager Destination Tab
    • Global Options for Archiving
      • Archive Manager Media Options
      • Archive Manager Operation Options
      • Archive Manager Pre/Post Options
      • Archive Manager Job Log Options
      • Archive Manager Alert Options
      • Archive Manager Advanced Options
      • Archive Manager Encryption/Compression Options
  • Managing Devices and Media
    • Device Management Tools
      • Tape Library Configuration
        • Device Assignment
        • Configure Libraries
        • Specify the Block Size for Backups to Tape Drives
      • RAID Device Configuration Option
        • RAID Level Configuration
        • RAID Group Configuration
      • Virtual Library Configuration Option
      • Control Devices Using Removable Storage Management
      • Configure Devices Using Enterprise Module Configuration
      • Device Configuration
        • Create File System Devices
          • Add More than One File System Device to a Group
          • Device Commands for File System Devices
        • How to Create Deduplication Devices
        • Remove Disk-Based Devices
        • Change Disk-Based Devices
        • Configure Device Groups
          • Configure Groups
            • Add a New (Empty) Disk-Based Device Group
            • Assign Deduplication Devices to Groups
            • Remove Disk-Based Devices from Groups
            • Delete Disk-Based Device Groups
            • Rename Disk-Based Device Groups
          • Set Device Group Properties
            • Disk-Based Device Group Properties
        • Deduplication Device Management
          • Protect Deduplication Devices with Arcserve Replication
    • Device Manager
      • Maintenance Tasks
        • Format Media
        • Erase Media
        • Retension Tapes
        • Compress Media
        • Eject Media
        • Online and Offline Drives
        • Rebuild Media
        • Scan Devices
      • Schedule Device Management Jobs
      • Device Management Functions for Libraries
        • How Arcserve Backup Labels Media with Bar Codes or Serial Numbers
          • How to Choose Expiration Dates
            • How Expired Media Appears in the Backup Manager and Device Manager
            • Expiration Dates for New Media
            • How Arcserve Backup Logs Expired Media
        • Inventory Slots
        • Mount and Dismount Magazines
        • Import and Export Media
        • Clean Media
          • How to Configure Cleaning Slots
            • Add Cleaning Slots Based on Slot Number
            • Remove Cleaning Slots Based on Slot Number
            • Configure Cleaning Slots Based on Bar Code Prefix
        • Offline and Online Removable Drives
        • How Device Replacement Works
      • Configure VTLs to Function as Arcserve Backup VTLs
      • Media Movement
      • Device Group Configuration Using the Device Manager
        • Create New Library Groups
        • Assign Slots to a Group
        • Remove Slots from a Group
        • Delete Library Groups
        • Rename Library Groups
      • Universal Serial Bus (USB) Storage Devices
        • Configure USB Storage Devices
      • Prerequisites for Backing Up to Removable Drives
        • Format Removable Media
        • How You Can Configure Removable Device Groups
      • Filter Libraries
      • Removable Drive Support
      • How Arcserve Backup Supports Write Once Read Many (WORM) Media
      • DLTSage Error Handling
        • How DLTSage Error Handling Works
        • DLTSage Errors with the Tape Library Option
        • DLTSage Errors without the Tape Library Option
      • How Arcserve Backup Cures Tape Drive Errors
      • How Arcserve Backup Integrates with Secure Key Manager
      • How to Ensure that Arcserve Backup Spans Media in a Single Drive Autoloader
      • Media Assure
      • How Uninterrupted Drive Cleaning Works
      • Implement Logical Block Protection
      • How to Optimize Tape Usage
        • Media Maximization
        • Consolidation During Migration
    • How Media Pools Work
      • Save Sets and Scratch Sets
      • Serial Numbers
      • GFS Media Pools
      • Media Maximization in GFS Rotation Jobs
        • How You Can Maximize the Use of Media
        • Media Maximization Methods
          • GFS Rotation Jobs without Append Media Enabled
          • GFS Rotation Jobs with Append Media Enabled
        • Overlapping Media Rules
      • Media Pool Manager
      • Create Media Pools
      • How You Can Create a Rotation
    • Media Management Administrator (MM Admin)
      • Media Management and Tape Service
      • Media Management Administrator Terms
    • MM Admin Interface
      • MM Admin Toolbar
      • MM Admin Window
      • Schedule Object
        • Vault Criteria Descriptor Object
        • Rotation Object
      • Reports Object
      • Find Media in Vault Object
      • Status Object
      • Reset the Status of Vault Processing
    • How the Media Management Process Works
      • Vault Management
        • Create Vaults
        • Modify Vaults
        • Delete Vaults
      • Create Schedules
      • Modify Schedules
      • Delete Tape Volume Movement Schedules
      • How You Can Manage Tape Volumes and VCDs
        • Create Vault Criteria Descriptors (VCD)
        • Modify Vault Criteria Descriptors (VCD)
        • Delete Vault Criteria Descriptors (VCD)
      • Tape Volume Retention Policies
        • Special Tape Volume Movement
          • Temporary Check In
            • Check in Tape Volumes Manually
            • Manual Check In and Retire
          • Permanent Retention
        • Create Rotations
        • Modify Rotations
        • Delete Rotations
      • Slot Detail and Status Information
      • Find Media in Vaults
    • How to Manage Cloud Storage
      • Cloud Storage Limitations
      • Configure Cloud Connections
      • Create Cloud-Based Devices
      • Browse Cloud Folders
      • Format Cloud-Based Device
      • Erase Cloud-Based Device
      • Online and Offline Cloud-Based Device
      • Specify Compression on Cloud-Based Device
      • Migrate Data to Cloud Storage in a Staging Backup Job
      • Configure Throughput to Eucalyptus-Based Cloud Media
  • Administering the Backup Server
    • How Arcserve Backup Engines Work
      • How Engine Status Affects Arcserve Backup Operations
      • Service State Icons
      • Stopping and Starting Arcserve Backup Services
        • Stop and Start All Arcserve Backup Services Using Batch Files
        • Stop and Start Individual Services Using the Command Line
        • Stop and Start Arcserve Backup Services Using the Server Admin
    • Configure Arcserve Backup Engines
      • Job Engine Configuration
      • Tape Engine Configuration
        • Tape Engine Message Log Options
        • Specify Tape Engine Log Options
        • Tape Engine General Options
        • Event Log Configuration (Windows Servers)
          • How Arcserve Backup Records Events in the Windows Event Viewer
        • Alternate Path to the Tape Engine Log
        • Circular Logging
          • How Arcserve Backup Labels Log Files
          • Specify Circular Logging Settings
        • Enable Interaction with the Desktop
        • Increase Virtual Memory Allocation to Improve Tape Engine Performance
      • Database Engine Configuration
      • Alert Configuration
        • Add and Remove Alert Notifications
    • Additional Server Admin Functions
      • Modify the Arcserve Backup System Account
      • Reconfigure Node Tier Assignments
      • Manage Arcserve Backup Component Licenses
      • Release Licenses from Servers
      • Configure Multiple Network Interface Cards
    • Authentication Levels for Arcserve Backup Services, Components, and Applications
      • Arcserve Backup Services, Components, and Applications that Require Administrative Privileges
      • Arcserve Backup Services, Components, and Applications that Require the Highest Available Privileges
    • Arcserve Backup Domains
      • Manage Domain Users and Groups Using the ca_auth Command Line Utility
      • Create caroot Equivalence
      • How to Manage Multiple Domains Using the Job Status Manager
        • Add Domains to the Job Status Manager
        • Delete Domains from the Job Status Manager
      • How to Process Computer Name Changes in an Arcserve Domain
        • Change the Computer Name of the Primary Server on the Primary Server
        • Change the Computer Name of the Primary Server on a Member Server
        • Discovery.cfg Configuration File
        • Change the Computer Name of a Member Server
        • Change the Computer Name of a Stand-alone Server
        • Change the Computer Name of a Server that is Running the Manager Console
    • Manage User Profiles Using the User Profile Utility
      • Add a User Using the User Profile Utility
      • Delete a User Using the User Profile Utility
      • Change a User Password Using the User Profile Utility
      • Assign Roles to Users Using the User Profile Utility
      • Suspend Users Using the User Profile Utility
    • Restore the Arcserve Backup Job Queue
    • Manage Arcserve Servers Using the Server Configuration Wizard
      • Tasks You Can Perform Using the Server Configuration Wizard
      • Data Migration Limitations in a Arcserve Backup Domain
      • Start the Server Configuration Wizard
      • Promote a Member Server to a Primary Server
      • Demote a Primary Server or Stand-alone Server to a Member Server
      • Move a Member Server to a Different Arcserve Backup Domain
      • Change the Password for the Arcserve Backup System Account
      • Repair the Arcserve Backup Configuration
      • Repair the Arcserve Database Connection on a Primary Server
      • Repair the Arcserve Database Connection on a Member Server
      • Register Virtual Clusters as Arcserve Backup Domain Member Servers
    • How Arcserve Backup Protects Active Directory Data on Domain Controller Servers
      • Back up the Active Directory
      • Restore Active Directory Objects
      • Microsoft Exchange Server 2010 Mailboxes Appear as Legacy Mailboxes After Recovering the Active Directory
      • Reset Microsoft Exchange Server User Passwords After Recovering the Active Directory
    • Install and Uninstall Arcserve Backup Server Based Options
    • Discovery Configuration
      • How the Discovery Service Works
        • Discovery Service Configuration Options
        • Discovery Configuration Dialog
      • IP Subnets/Windows Domains Discovery
      • Enable Discovery Using TCP/IP Subnet Sweep
      • Discovery Configuration for the SAN Option
      • Discover Client Agent Systems with Non-default IP Addresses
    • Arcserve Backup Maintenance Notifications
      • Disable Maintenance Notification Messages
      • Enable Maintenance Notification Messages
    • Apply Arcserve Backup Component Licenses
    • Managing Firewalls
      • Allow Arcserve Backup Services and Applications to Communicate Through the Windows Firewall
      • How to Configure Your Firewall to Optimize Communication
  • Managing the Database and Reporting
    • How to Manage the Database and Reports
    • Database Manager
      • Database Views
        • Sort Order
        • Database Pruning
        • When You Should Rebuild the SQL Indexes
        • Types of Errors Reported
        • Device Error Records
        • Last Arcserve Backup Database Backup Information
      • Enable Media Pool Maintenance
    • How to Protect the Arcserve Backup Database
      • Agent for Arcserve Database
        • Configure Backup and Restore Parameters for the Agent for Microsoft SQL Server Using the Central Agent Admin
        • Configure Backup and Restore Parameters for the Agent for Microsoft SQL Server Using the Backup Agent Admin
      • How the Database Protection Job Works
      • How to Back Up the Arcserve Backup Database
      • Modify, Create, and Submit a Custom Database Protection Job
      • Specify Microsoft SQL Server 2014 Express Backup Options for the Arcserve Backup Database
      • Specify Microsoft SQL Server Backup Options for the Arcserve Backup Database
      • Start the Arcserve Backup Database Protection Job
      • Access Requirements
      • Delete the Arcserve Backup Database Protection Job
      • Re-create the Arcserve Backup Database Protection Job
      • How to Restore the Arcserve Backup Database
      • Recover the Arcserve Backup Database Using Arcserve Database Recovery Wizard
      • Re-initialize the Arcserve Backup Database
      • Recover the Arcserve Backup Database Using the ca_recoverdb Command
        • ca_recoverdb - Syntax
        • ca_recoverdb - Options
      • Specify Microsoft SQL Server 2014 Express Edition and Microsoft SQL Server Database Restore Options
        • Agent Restore Options - Microsoft SQL Server Express Edition - Restore Options
        • Agent Restore Options - Microsoft SQL Server Express Edition - Restore Database File Options
        • Agent Restore Options - Microsoft SQL Server - Restore Options
        • Agent Restore Options - Microsoft SQL Server - Database File Options
      • Restore the Arcserve Backup Database (Different Domain)
      • How to Recover the Arcserve Database When the SQL Server Instance Hosting the Arcserve Database is Not Functional
      • How Arcserve Database Recovery Wizard Works
    • How the Catalog Database Works
      • Catalog Browsing
      • Catalog Database Pruning
      • How a Centralized Catalog Database Works
      • Configure the Catalog Database
      • Move the Arcserve Backup Catalog Database to a Different Location
    • Using Microsoft SQL Server as the Arcserve Backup Database
      • Microsoft SQL Server Database Considerations
      • Remote Database Considerations
      • Specify ODBC Communication for Remote Database Configurations
      • How to Calculate the Number of Required SQL Connections
      • How to Enable TCP/IP Communication on Microsoft SQL Server Databases
      • Database Consistency Checks
    • Specify an Arcserve Backup Database Application
      • Configure Microsoft SQL Server as the Arcserve Backup Database
      • Move the Arcserve Backup Database to a Different System or Instance
      • Configure Microsoft SQL Server 2014 Express as the Arcserve Backup Database
    • Arcserve Backup Logs and Reports
      • Activity Log Data
      • Tape Log
      • Job Log
      • Report Manager
        • Generate Reports Using Report Manager
      • Report Manager Reports
        • Standard Reports
        • Custom Reports
        • Advanced Reports
        • Report Categories
        • Statistics Reports
      • Custom Report Job Scheduling
        • Schedule a Custom Report Using the Report Manager
        • Schedule a Custom Report Using the Job Scheduler Wizard
      • Create Custom Reports Using the Report Writer Utility
      • Report Generation for Multiple Arcserve Backup Servers
    • Arcserve Backup Diagnostic Utility
      • Diagnostic Utility Components
      • Configure Computers Running Windows Vista and Windows 7 Operating Systems to Communicate with the Diagnostic Wizard
      • Create Reports Using the Express Mode Diagnostic Utility
      • Create Reports Using the Advanced Mode Diagnostic Utility
      • View Reports Using the Diagnostic Report Manager
    • Arcserve Backup Infrastructure Visualization
      • Infrastructure Visualization Software Requirements
      • Infrastructure Visualization Operations
      • Infrastructure Visualization Color Scheme
      • Arcserve Backup Infrastructure Visualization Views
        • Nodes View
        • Virtual Machine View
        • Device View
        • Global Infrastructure Visualization
        • How to View Backup Status
        • Find the Most Recent Backup Status for Backup Servers
        • Group Nodes by Subnet or by Agent
        • View Backup Status by Node
        • View the Backup Status for Virtual Machines
        • Filter Views by Node Name
        • Filter Views by Node Tier
        • View Devices and SANs in the Environment
      • Dashboard Integration with Infrastructure Visualization
  • Using the Alert Manager
    • How the Alert Manager Works
    • Alert Manager Components
    • Set Up Alerts
    • Alert Manager Configuration
      • Ports Option
      • Broadcast Alerts
      • Email Notification
        • Lotus Notes
        • Microsoft Exchange
        • Send Job Logs Via Email
      • Windows Event Log Notification
      • Alert Manager Pager Options
        • Pager Message Options
      • Configure SMTP Notification
      • SNMP Notification
      • Trouble Tickets
      • Event Priorities
      • Message Testing
      • Alert Activity Details
  • Managing Agents Using Central Agent Admin
    • How the Arcserve Backup Central Agent Admin Works
    • Manage Agents
      • Modify Agents
      • Configure Agent Security
      • Start or Stop Agent Services
      • Start Agent Deployment from the Central Agent Admin
    • Configure Agents
    • Add Computers
    • Add Nodes
    • Manage Agent Logs
    • Configure SRM PKI
    • Configure SRM Exclude Paths
    • Configure Node Tiers
  • Using Deduplication
    • How Data Deduplication Works
    • Back up Deduplication Device Files
    • How to Plan a Deduplication Installation
    • Deduplication Considerations
      • Supported Functions Matrix
      • Licensing Requirements for Deduplication
    • Create Data Deduplication Devices
    • Deduplication Device Group Configuration
    • Device Commands for Data Deduplication Devices
    • Back up Data with Deduplication
      • How Regular Backup Jobs Work with Deduplication
      • Configure Deduplication Groups to Use Staging
      • How Staging Jobs Work with Deduplication
        • Back up Data with Deduplication in a Staging Backup Job
        • Considerations for Specifying Deduplication Device Copy and Purge Policies
        • How Encryption and Compression Works with Deduplication
        • View Compression Results after Deduplication
        • How to Back Up Deduplication Devices
        • How to Replicate Deduplication Devices with Arcserve Replication
          • Create Arcserve Replication Scenarios for Deduplication Devices
        • Configuration Considerations for Arcserve Replication Deduplication Device Scenarios
          • Configure Online Arcserve Replication Replication Scenario for Deduplication Devices
          • Configure Scheduled Arcserve Replication Replication Scenarios for Deduplication Devices
      • Back Up Data Using Global Deduplication
    • Recover Deduplicated Data
      • Restore Deduplicated Data
        • Restore by Sessions on Deduplication Devices
        • Restore Deduplication Device Files
        • Restore Deduplication Devices Using Arcserve Replication/VSS Snapshots
      • Scan Jobs with Deduplication
      • Merge Jobs with Deduplication
      • GFS Rotation Jobs on Deduplication Devices
      • Deduplication Device Purge
        • Disk Fragmentation
      • Delete Deduplication Backup Sessions
    • Deduplication Reports
  • Raw Backup and Restore of Physical Disks and Volumes
    • Overview of Raw Backup and Restore
      • Licensing Requirements for Raw Backup of Physical Disks and Volumes
    • How Raw Backup Works
      • Supported Functions
      • Limitations on Performing Raw Backup and Restore Operations
      • Naming Convention of Physical Disks and Volumes
    • Enable Raw Backup and Restore
    • Perform Raw Backup of a Physical Disk or Volume
      • Entire Node Backup
    • Raw Backup Restore
      • Restore to an Alternate Location as a File
      • Restore to the Original Location
      • Restore to Another Physical Disk or Volume
  • Backing Up and Recovering D2D/UDP Data
    • Specify D2D/UDP Backup Options
    • How Arcserve Backup Processes Encrypted D2D/UDP Backup Sessions
    • Submit Backup Jobs of D2D/UDP Nodes
    • Submit Backup Jobs of UDP Nodes through Proxy Servers
    • Submit Static Backup Jobs Containing UDP Data
    • Submit Dynamic Backup Jobs Containing D2D/UDP Data
    • Recover D2D/UDP Data at File Level Granularity
    • Recover D2D/UDP Data at Application Level Granularity
    • Recover Files and Folders from D2D/UDP Recovery Points
    • Recover D2D/UDP Data from Raw Sessions
    • Configure Arcserve Backup to Generate D2D/UDP Catalog Files
  • Backing Up and Recovering Arcserve UDP Nodes from the Recovery Point Server
    • Submit Backup Jobs of Arcserve UDP Nodes through the Recovery Point Server
    • Submit Static Backup Jobs Containing Arcserve UDP Data
    • Submit Dynamic Backup Jobs Containing Arcserve UDP Data
    • Recover Arcserve UDP Data at File Level Granularity
    • Recover Arcserve UDP Data at Application Level Granularity
    • Recover Arcserve UDP Data from Raw Sessions
  • Using Synthetic Full Backup
    • Overview of Synthetic Full Backup
    • How Synthetic Full Backup Works
    • Submit a Synthetic Full Backup Job
    • Specify the Synthetic Schedule for a Synthetic Full Backup
    • Submit a D2D2T Synthetic Full Backup Job Using a Rotation Scheme
    • Submit a D2D2T Synthetic Full Backup Job Using a GFS Scheme
    • Submit a D2D2T Synthetic Full Backup Job Using a Custom Schedule
    • Run a Real Full Backup on the Next Full Backup Day
    • Submit an On-Demand Synthetic Full Backup
    • Scan Synthetic Full Backup Session Only
    • How the Purge Policy and a DB Pruning Job Works for Synthetic Full Backup
    • How Makeup Jobs Work for Synthetic Full Backup
    • Point In Time Restore
    • Synthetic Full Backup Considerations
    • Working with Synthetic Full Backup
  • Using Arcserve Backup in a Storage Area Network
    • How to License the Storage Area Network (SAN) Option
    • The SAN Environment
      • How Arcserve Backup Works in a SAN
      • Server Management in a SAN
      • Backup Plans
      • Benefits of Using the Option
      • Terminology
    • Install the SAN Option
      • Operating System Compatibility
      • Installation Prerequisites
      • SAN Option Installation
      • Uninstall the Storage Area Network Option
    • Using the SAN Option
      • Storage Area Network (SAN) Configuration
      • Create Shared Device Groups
      • Data Backup and Restore in a SAN Environment
      • Device Management
      • Media Management
        • Media Pools
      • Control of Job Runtime
      • Reports and Logs
      • Arcserve Virtual Libraries
  • Troubleshooting
    • Log in Problems
      • Makeup Jobs Created When the Media is Full
      • Unable to Log In to Arcserve Backup After Changing the Computer Name
      • Arcserve Backup Cannot Communicate after Changing the IP Address of an Arcserve Backup Server
    • Authentication Problems
      • Authentication Security Settings
      • Restricted Users Cannot Access the Activity Log and the Audit Log
      • Authentication Errors Occur When Stopping and Starting the CAportmapper Service
      • Credential Problems with Cloud Connection
      • Unable to Open Report Writer
      • Unable to Create Reports from Report Manager
      • Updating Passwords Using ca_jobsecmgr Does Not Complete Successfully
    • Backup and Restore Problems
      • Jobs Do Not Start on Schedule
      • Cannot Back Up Open Files
      • Restore Job Fails on Citrix Server
      • Local Restore Data Backed Up with Compression and/or Encryption Failed
      • Arcserve Backup Does Not Restore Data Based on File Access Time
      • GUI Freezes in Active Directory Restore Mode
      • Scheduled Backup Jobs Fail After Changing the Login Credentials for Agent Computers
      • Running a Full Backup (Clear Archive Bit) or Incremental Backup on a Source Previously Backed Up in a SFB Job Causes Data Loss
      • Unable to Run an On-Demand Synthetic Full Backup
      • Restore Job Activity Log Errors
      • Arcserve D2D Backup Jobs Fail When Submitted from the Backup Manager
      • Arcserve Backup Does Not Back up Files that were Moved or Renamed
      • Arcserve Backup Cannot Perform a Hyper-V Backup Job That Contains Data on SMB Shares
      • Arcserve Backup Cannot Perform a Hyper-V Writer or SQL VSS Writer Back Up Job That Contains Data on SMB Shares
      • Memory Usage Increases When Restoring Data From a Remote FSD Located on a Windows 2008 SP2 and Windows 2008 R2 Server
      • Restore Job Fails on MAC Agents
    • Media Problems
      • Tape Errors Occur When Backing Up or Restoring Data
        • Copy Data to a New Tape
        • Create New Backup Tapes
      • Arcserve Backup Cannot Detect RSM Controlled Devices on x64 Platforms
      • Arcserve Backup Does Not Detect a Cleaning Tape
      • Hardware Does Not Function as Expected
      • Autoloaders and Changers Appear Offline
      • Catalog Database Log Files Consume a Large Amount of Disk Space
      • Unrecognized Vaults Appear in the Media Management Administrator
    • SAN Configuration Problems
      • Devices are Not Shared
      • Devices are Not Shared and the Tape Engine is Running
      • Shared Devices Appear as Unavailable or Offline
      • Shared IBM Devices Appear as Unavailable or Offline
      • Backup Jobs Fail
    • Cluster-based Backup and Restore Problems
      • Prevent Job Failures
      • Back Up MSCS Nodes on Remote Machines
      • Back Up Arcserve Backup Database in a Cluster Environment
      • Job Failure: Media Not Mounted
    • Miscellaneous Problems
      • Discovery Service Does Not Function Properly
      • Arcserve Backup Servers and Agent Servers Cannot Communicate with Each Other
      • SRM PKI Alert is Enabled by Default
      • Job Queue Log Files Consume a Large Amount of Disk Space
      • Unable to View all Job Logs for Rotation Backups after the Database is Pruned
  • Using Arcserve Backup in a Cluster-aware Environment
    • Install Arcserve Backup into a Cluster-aware Environment
    • Cluster Overview
      • How Failover Works
      • Resource Group
      • Virtual Name and Virtual IP Address
      • Shared Disks
      • Mirrored Disks
      • Quorum Disks
      • Arcserve Backup HA Server to Support of Job Failover
    • Protecting Your Cluster with Arcserve Backup
      • MSCS Protection
        • How Arcserve Backup Integrates with MSCS
        • MSCS Cluster Self-Protection
        • MSCS Cluster Application Protection
        • Stop MSCS From Monitoring Arcserve Backup Services on Windows Server 2003 Systems
        • Stop MSCS From Monitoring Arcserve Backup Services on Windows Server 2008 Systems
        • Stop MSCS From Monitoring Arcserve Backup Services on Windows Server 2012 Systems
        • Rebuild Cluster Resources Manually
        • Delete Arcserve Backup Cluster Resources
        • Manage Arcserve Backup Cluster Servers in an MSCS Cluster
        • Change the Arcserve Backup Domain in a MSCS Cluster
      • NEC CLUSTERPRO/ExpressCluster Protection
        • How Arcserve Backup Integrates with NEC CLUSTERPRO
        • NEC Cluster Server Self-Protection
        • NEC CLUSTERPRO/ExpressCluster Application Protection
        • Stop HA Service Monitoring by NEC CLUSTERPRO/ExpressCluster
        • Change the Arcserve Backup Domain in NEC CLUSTERPRO/ExpressCluster
        • Manage Arcserve Backup Cluster Servers in NEC CLUSTERPRO/ExpressCluster
        • Stop NEC Cluster Groups
        • Disable Arcserve Backup in NEC Cluster Scripts
        • Enable Arcserve Backup in NEC Cluster Scripts
      • NetApp NAS Cluster Protection
        • NDMP Version 4 Cluster Aware Backup Extension Interface
        • NetApp Cluster Backup and Restore and Supported Modes
        • Configuring Arcserve Backup
        • Limitations
  • Using JIS2004 Unicode Characters with Arcserve Backup
    • Introduction to JIS2004 Unicode Characters
    • Configuration Requirements for JIS2004 Unicode
    • Platforms Supporting JIS2004 Unicode Characters
    • Tasks You Can Perform Using JIS2004 Unicode Characters with Arcserve Backup
    • Arcserve Backup Applications Supporting JIS2004 Unicode Characters
    • Limitations of Using JIS2004 Unicode Characters with Arcserve Backup
  • Protecting Hyper-V Systems Using the Hyper-V VSS Writer
    • Overview of Protecting Hyper-V VMs Using the Hyper-V VSS Writer
    • Prerequisite Components for Hyper-V VSS Writer Protection
    • Configure Arcserve Backup to Detect Hyper-V VMs
    • How Back Up Using Saved State Works
    • How Back Up Using Child Partition Snapshot Works
    • Back Up Hyper-V VMs Using the Hyper-V VSS Writer
    • Restore Data to Its Original Location
• Device Configuration
  • Device Configuration Overview
  • Understanding Device Configuration
    • Device Configuration Options
    • Tape RAID Option Summary
    • RAID Device Configuration
    • RAID Group Configuration
    • Tape Library Configuration
    • Virtual Library Configuration
    • Device Configuration
      • Create File System Devices
        • Add More than One File System Device to a Group
        • Device Commands for File System Devices
      • How to Create Deduplication Devices
      • Remove Disk-Based Devices
      • Change Disk-Based Devices
      • Configure Device Groups
        • Configure Groups
          • Add a New (Empty) Disk-Based Device Group
          • Assign Deduplication Devices to Groups
          • Remove Disk-Based Devices from Groups
          • Delete Disk-Based Device Groups
          • Rename Disk-Based Device Groups
        • Set Device Group Properties
          • Disk-Based Device Group Properties
    • Removable Storage Management Configuration
    • Start Device Configuration
    • Library Properties Configuration
    • Tape Library Option Summary
  • Using Device Configuration
    • Server Login
    • Add Tape Library Devices of NAS
    • Create Virtual Tape Libraries
    • Configure the RAID Level
    • Configure File System Devices
    • Add an NAS Server
    • Assign Cleaning Tapes
    • Assign Devices
    • Configure Multi-Media Libraries with Virtual Libraries
    • Configure Libraries for Use with RAID 1
    • Configure Library Devices
    • Configure File System Device Groups for use with GFS Rotations
    • Configure NAS Devices
    • Choose Changers
    • Assign a RAID Device to a RAID Group
    • Browse Cloud Folders
    • Configure Cloud Connections
    • Create Cloud-Based Devices
  • Configure Devices Using Enterprise Module Configuration
  • Deduplication Device Management
    • Create Data Deduplication Devices
    • Remove Disk-Based Devices
    • Change Disk-Based Devices
    • How to Increase File System and Deduplication Device Volume Capacity
    • Configure Groups for Data Deduplication
      • Add a New (Empty) Disk-Based Device Group
      • Assign Deduplication Devices to Groups
      • Remove Disk-Based Devices from Groups
      • Delete Disk-Based Device Groups
      • Rename Disk-Based Device Groups
    • Disk-Based Device Group Properties
  • Register Data Mover Servers with the Primary Server Using Device Configuration
• Discovery Configuration
  • Discovery Configuration Overview
  • Understanding Discovery Configuration
    • Discovery Configuration Manager
    • Configuration Options
    • Discovery Configuration Summary
    • Discovery Service Operation
    • Discover Now
    • Server Properties
    • IP Subnets and Windows Domains Discovery
    • Subnet
    • Subnet Mask
    • Arcserve Domain
    • Protocols Used to Reply
    • Protocols Used to Discover
  • Using Discovery Configuration
    • Start the Discovery Service
    • Select a Arcserve Backup Server
    • Add a Subnet
    • Add a Subnet Mask
    • Enable and Disable a Subnet
    • Enable and Disable a Subnet Mask
    • Enable Network Discovery
    • Enable Discovery of Arcserve Backup Products
    • Enable Discovery using TCP/IP Subnet Sweep
    • Discover Client Agent Systems with Non-default IP Addresses
    • Clean Up Discovery Table on Startup
    • Remove a Subnet
    • Remove a Subnet Mask
    • Select IP Address to Run Discovery
    • When to use Discover Now
• Introducing Media Management Administrator
  • Media Management Administrator
  • Understanding Media Management Administrator
    • MM Admin - Authentication Requirement
    • Media Management Administrator Window
    • MM Admin - Vaults
    • View Vault Information
    • Special Tape Volume Movement
    • MM Admin - Rotations
    • MM Admin - Reports
    • Reset Vault Processing Status
    • View Slot Information
    • Vault Processing Status
    • Vaulting Process
    • MM Admin - Vault Criteria Descriptor (VCD)
    • MM Admin - Schedules
    • Vaults
  • Using Media Management Administrator
    • Log into the Domain
    • Select a Tape Volume for Temporary and Manual Check In
    • View Administrator Reports
    • Using Vaults
      • Find Media in Vaults
      • Create Vaults
      • Modify Vaults
      • Delete Vaults
    • Using Schedules
      • Create Schedules
      • Modify Schedules
      • Delete Tape Volume Movement Schedules
    • Using Rotations
      • Create Rotations
      • Modify Rotations
      • Delete Rotations
    • Using Vault Criteria Descriptors
      • Create Vault Criteria Descriptors (VCD)
      • Modify Vault Criteria Descriptors (VCD)
      • Delete Vault Criteria Descriptors (VCD)
• Arcserve Backup Server Admin
  • Understanding the Arcserve Backup Server
    • Arcserve Backup Server
    • Select Arcserve Backup Server
    • Database Engine
    • Tape Engine
    • Job Engine
    • Arcserve Remote Procedure Call Server Engine
    • Service Controller Engine (Windows Servers)
    • Domain Server Engine (Windows Servers)
  • Understanding the Arcserve Backup Server Admin
    • Engine Information
    • Manage an Arcserve Backup Server Remotely
    • Additional Server Admin Features (Windows Servers)
    • Configure Node Tiers
  • Configuring Servers, Engines, and Alert Notifications
    • Configure the Engines
    • Add and Remove Alert Notifications
    • Configuring Windows Servers
      • Job Engine Configuration
      • Tape Engine Configuration
        • Circular Logging
          • Tape Engine Log File
          • How Arcserve Backup Labels Log Files
          • Specify Circular Logging Settings
          • Prune Log Files
        • Increase Virtual Memory Allocation to Improve Tape Engine Performance
      • Database Engine Configuration
        • Move the Arcserve Backup Catalog Database to a Different Location
      • Event Log Configuration (Windows Servers)
        • How Arcserve Backup Records Events in the Windows Event Viewer
  • Using the Arcserve Backup Server Admin
    • Access the Server Admin
    • Change the System Account (Windows Servers)
    • Modify the Arcserve Backup System Account
    • Stopping and Starting Arcserve Backup Services
      • Stop and Start Arcserve Backup Services Using the Server Admin
      • Stop and Start All Arcserve Backup Services Using Batch Files
      • Stop and Start Individual Services Using the Command Line
    • Catalog Database (Windows Servers)
    • Select a Server from Server Admin
    • Set Up a Microsoft SQL User Account (Windows Servers)
    • Select Multiple Network Card Settings
    • View Server Properties
    • Set an Alternate Log Path Entry
    • Manage Arcserve Backup Component Licenses
    • Release Licenses from Servers
• Using Dashboard
  • Understanding Dashboard
    • Dashboard Features
    • Dashboard GUI
    • Dashboard Display Options
    • Customize Dashboard Reports
      • Global Options
      • Configure Email Reports
        • Add a New Email Schedule
        • Tracking Status of Email Schedules
      • Report-Specific Options
      • SRM Prober Settings
  • Understanding Global Dashboard
    • Introduction
    • Global Dashboard Features
    • Terms and Definitions
    • Global Dashboard Services
    • How Global Dashboard Works
  • Configuring Global Dashboard
    • Configuration Considerations
    • Introduction
    • Configure Global Dashboard
      • Configure the Central Site
      • Configure a Branch Site
  • Using Dashboard
    • Use Arcserve Backup Dashboard
    • Dashboard Groups
      • Add a Dashboard Group
      • Modify a Dashboard Group
      • Delete a Dashboard Group
    • Node Tiers
    • Node Information
    • Send a Report by Email
    • Agent Upgrade Alert
  • Using Global Dashboard
    • Global Dashboard User Interfaces
      • Understanding Central Manager
        • Understanding Branch Management Screen
          • Understanding Branch Configuration Dialog
        • Understanding Log Messages Pane
        • Understanding Advanced Settings
      • Understanding Branch Manager
    • Manage Branch Groups
      • Add a New Branch Group
      • Delete a Branch Group
      • Modify a Branch Group
    • Synchronize Data
      • Modify Automatic Data Synchronization
      • Manually Synchronize Data
    • Manually Configure a Branch Site
    • Export/Import Global Dashboard Information
      • Export Global Dashboard Information
      • Import Global Dashboard Information
  • Dashboard Reports
    • Arcserve Backup Dashboard Report Types
      • Backup Environment Type Reports
      • SRM Type Reports
      • Drill Down Reports
    • Agent Distribution Report
      • Agent Distribution Report - Report Benefits
      • Agent Distribution Report - Report View
      • Agent Distribution Report- Drill Down Reports
    • Application Data Trend Report
      • Application Data Trend Report - Report Benefits
      • Application Data Trend Report - Report View
    • Backup Data Location Report
      • Backup Data Location Report - Report Benefits
      • Backup Data Location Report - Report View
      • Backup Data Location Report - Drill Down Reports
    • Backup Server Load Distribution Report
      • Backup Server Load Distribution Report - Report Benefits
      • Backup Server Load Distribution Report - Report View
    • Client Node Software Report
      • Client Node Software Report - Report Benefits
      • Client Node Software Report - Report View
      • Client Node Software Report - Drill Down Report
    • CPU Report
      • CPU Report- Report Benefits
      • CPU Report- Report View
      • CPU Report- Drill Down Reports
    • Data Distribution on Media Report
      • Data Distribution on Media Report- Report Benefits
      • Data Distribution on Media Report- Report View
      • Data Distribution on Media Report- Drill Down Reports
    • Deduplication Benefits Estimate Report
      • Deduplication Benefits Estimate Report - Report Benefits
      • Deduplication Benefits Estimate Report - Report View
    • Deduplication Status Report
      • Deduplication Status Report- Report Benefits
      • Deduplication Status Report- Report View
      • Deduplication Status Report- Drill Down Reports
    • Disk Report
      • Disk Report- Report Benefits
      • Disk Report- Report View
      • Disk Report- Drill Down Report
    • Job Archive Status Report
      • Job Archive Status Report - Report Benefits
      • Job Archive Status Report - Report View
      • Job Archive Status Report - Drill Down Reports
    • Job Backup Status Report
      • Job Backup Status Report - Report Benefits
      • Job Backup Status Report - Report View
      • Job Backup Status Report - Drill Down Reports
    • License Report
      • License Report- Report Benefits
      • License Report- Report View
    • Media Assurance Report
      • Media Assurance Report - Report Benefits
      • Media Assurance Report - Report View
      • Media Assurance Report - Drill Down Reports
    • Memory Report
      • Memory Report- Report Benefits
      • Memory Report - Report View
      • Memory Report- Drill Down Reports
    • Network Report
      • Network Report- Report Benefits
      • Network Report- Report View
      • Network Report- Drill Down Reports
    • Node Archive Status Report
      • Node Archive Status Report - Report Benefits
      • Node Archive Status Report - Report View
      • Node Archive Status Report - Drill Down Reports
    • Node Backup Status Report
      • Node Backup Status Report - Report Benefits
      • Node Backup Status Report- Report View
      • Node Backup Status Report - Drill Down Reports
    • Node Disaster Recovery Status Report
      • Node Disaster Recovery Status Report - Report Benefits
      • Node Disaster Recovery Status Report - Report View
      • Node Disaster Recovery Status Report - Drill Down Reports
    • Node Encryption Status Report
      • Node Encryption Status Report - Report Benefits
      • Node Encryption Status Report - Report View
      • Node Encryption Status Report - Drill Down Report
    • Node Recovery Points Report
      • Node Recovery Points Report - Report Benefits
      • Node Recovery Points Report - Report View
      • Node Recovery Points Report - Drill Down Reports
    • Node Summary Report
      • Node Summary Report- Report Benefits
      • Node Summary Report- Report View
    • Node Tiers Report
      • Node Tiers Report- Report Benefits
      • Node Tiers Report- Report View
      • Node Tiers Report- Drill Down Reports
    • Node Whose Most Recent Backup Failed Report
      • Node Whose Most Recent Backup Failed Report - Report Benefits
      • Node Whose Most Recent Backup Failed Report - Report View
      • Node Whose Most Recent Backup Failed Report - Drill Down Reports
    • OS Report
      • OS Report- Report Benefits
      • OS Report- Report View
    • Recovery Point Objective Report
      • Recovery Point Objective Report - Report Benefits
      • Recovery Point Objective Report - Report View
      • Recovery Point Objective Report - Drill Down Reports
    • SCSI/Fiber Card Report
      • SCSI/Fiber Card Report- Report Benefits
      • SCSI/Fiber Card Report- Report View
      • SCSI/Fiber Card Report- Drill Down Reports
    • SRM PKI Utilization Reports
      • SRM PKI Utilization Reports - Report Benefits
      • CPU Utilization Report
      • Disk Performance Report
      • Memory Utilization Report
      • Network Utilization Report
    • Tape Encryption Status Report
      • Tape Encryption Status Report - Report Benefits
      • Tape Encryption Status Report - Report View
      • Tape Encryption Status Report - Drill Down Reports
    • Top Nodes with Failed Backups Report
      • Top Nodes with Failed Backups Report - Report Benefits
      • Top Nodes with Failed Backups Report - Report View
      • Top Nodes with Failed Backups Report - Drill Down Reports
    • Top Nodes with Fastest/Slowest Backup Throughputs Report
      • Top Nodes with Fastest/Slowest Backup Throughputs Report - Report Benefits
      • Top Nodes with Fastest/Slowest Backup Throughputs Report - Report View
    • Top Nodes with Most Unchanged Files Report
      • Top Nodes with Largest Amount of Unchanged Files Report - Report Benefits
      • Top Nodes with Most Unchanged Files Report - Report View
    • Total Archive Size Report
      • Total Archive Size Report - Report Benefits
      • Total Archive Size Report - Report View
    • Total Protection Size Report
      • Total Protection Size Report - Report Benefits
      • Total Protection Size Report - Report View
    • Virtual Machine Recovery Points Report
      • Virtual Machine Recovery Points Report- Report Benefits
      • Virtual Machine Recovery Points Report- Report View
      • Virtual Machine Recovery Points Report- Drill Down Reports
    • Virtualization Most Recent Backup Status Report
      • Virtualization Most Recent Backup Status Report- Report Benefits
      • Virtualization Most Recent Backup Status Report- Report View
      • Virtualization Most Recent Backup Status Report- Drill Down Report
    • Volume Report
      • Volume Report- Report Benefits
      • Volume Report- Report View
      • Volume Report- Drill Down Reports
    • Volume Trend Report
      • Volume Trend Report - Report Benefits
      • Volume Trend Report - Report View
  • Troubleshooting Dashboard
    • Troubleshooting Overview
    • Dashboard Troubleshooting
      • Email notifications not being sent
      • Dashboard does not display data
      • Dashboard does not display data after a previous Arcserve Backup database has been restored
      • Dashboard does not display data for node backed up using command line
      • Dashboard shows a blank screen upon launch
      • Dashboard shows an Unhandled Exception alert upon launch
      • SRM data probe not occurring
      • SRM data probe performance problem
      • SRM probe dialog displays "Service not ready" message
  • Troubleshooting Global Dashboard
    • Troubleshooting Overview
    • Global Dashboard Troubleshooting
      • "System Out Of Memory Exception" error occurred
      • "Broken database schema for branch site" error occurred
      • "Central Primary Server is busy" error occurred
      • General Error During Full Data Synchronization
      • "Attempt to start Data synchronization service failed!" error occurred
      • "Branch name already exists" error occurred
      • "Service Communication Failure" occurred
      • "Central Site Connection Failure" occurred
      • ASDB Connection Failure
      • Synchronization Fails Due to Insufficient Free Disk Space
• Using the Command Line Interface
  • Introduction
    • Command Line Options and Arguments
    • Command Line Syntax Characters
    • Job Scheduler Wizard - Command Page
  • authsetup - Authentication Setup Command
    • authsetup - Syntax
    • authsetup - Usage
    • authsetup - Examples
  • bab - Arcserve Backup Services Command
    • bab - Syntax
    • bab - Usage
    • bab - Examples
  • ca_auth - Authentication Command
    • ca_auth - Syntax
    • ca_auth - Usage
    • ca_auth - Miscellaneous Options
    • ca_auth - User Arguments
    • ca_auth - Role Arguments
    • ca_auth - Equivalence Arguments
    • ca_auth - Examples
  • ca_backup - Backup Manager Command
    • ca_backup - Syntax
    • ca_backup - Usage
    • ca_backup - Miscellaneous Options
    • Global Job Options
      • ca_backup Backup Media Options
      • ca_backup Verification Options
      • ca_backup File Retry/Sharing Options
      • ca_backup Operation Options
      • ca_backup Pre/Post Options
      • ca_backup Log Options
      • ca_backup Media Exporting Options
      • ca_backup Advanced Options
      • ca_backup VSS Options
    • ca_backup - Global Filter Options
    • ca_backup - Source Arguments
    • ca_backup - Node Options
    • ca_backup - Volume Options
    • ca_backup - Database Options
      • ca_backup - Oracle Database Options
      • ca_backup - Oracle RMAN Database Options
      • ca_backup - Exchange DOC Level Database Options
      • ca_backup - Exchange DB Level Database Options
      • ca_backup - SQL Server Database Options
        • ca_backup - SQLServer Agent Options
      • ca_backup - Sybase Agent Database Options
      • ca_backup - Informix Agent Database Options
      • ca_backup - VSS Agent Database Options
      • ca_backup - Lotus Agent Database Options
    • ca_backup - Destination Arguments
    • ca_backup - Schedule Arguments
    • ca_backup - Run Job Arguments
    • ca_backup Staging Options
      • ca_backup - Disk Staging Options
        • ca_backup - Disk Staging Miscellaneous Options
        • ca_backup - Disk Staging Full Backup Options
        • ca_backup - Disk Staging Incremental/Differential Backup Options
      • ca_backup - Tape Staging Options
        • ca_backup - Tape Staging Full Backup Policies
        • ca_backup - Tape Staging Incremental/Differential Backup Policies
        • ca_backup - Tape Staging Miscellaneous Options
    • ca_backup - Return Codes
    • ca_backup - Examples
  • ca_dbmgr - Database Manager Command
    • ca_dbmgr - Syntax
    • ca_dbmgr - Usage
    • ca_dbmgr - Miscellaneous Options
    • ca_dbmgr - Display Options
    • ca_dbmgr - Media Pool Management Options
    • ca_dbmgr - Database Management Options
    • ca_dbmgr - Maintenance Options
    • ca_dbmgr - Migration Status Options
    • ca_dbmgr - Examples
  • ca_devmgr - Device Manager Command
    • ca_devmgr - Syntax
    • ca_devmgr - Usage
    • ca_devmgr - Miscellaneous Commands
    • ca_devmgr - General Commands
    • ca_devmgr - Tape Drive Commands
    • ca_devmgr - Tape Library Commands
    • ca_devmgr - FSD Commands
    • ca_devmgr - Cloud Commands
    • ca_devmgr - Examples
  • ca_jobsecmgr - Job Security Manager Command
    • ca_jobsecmgr - Syntax
    • ca_jobsecmgr - Usage
    • ca_jobsecmgr - Server Arguments
    • ca_jobsecmgr - Current Security Options
    • ca_jobsecmgr - New Security Options
    • ca_jobsecmgr - Examples
  • ca_log - Log Command
    • ca_log - Syntax
    • ca_log - Usage
    • ca_log - Miscellaneous Options
    • ca_log - Log Name Manipulation Options
    • ca_log - View Options
    • ca_log - Purge Options
    • ca_log - Examples
  • ca_merge - Merge Manager Command
    • ca_merge - Syntax
    • ca_merge - Usage
    • ca_merge - Miscellaneous Options
    • ca_merge - Source Arguments
    • ca_merge - Run Job Arguments
    • ca_merge - Merge Options
    • ca_merge - Return Codes
    • ca_merge - Examples
  • ca_mmo - Media Management Administrator Command
    • ca_mmo - Syntax
    • ca_mmo - Options
    • ca_mmo - Examples
  • ca_qmgr - Queue Manager Command
    • ca_qmgr - Syntax
    • ca_qmgr - Usage
    • ca_qmgr - Miscellaneous Options
    • ca_qmgr - Job Queue Commands
    • ca_qmgr - Job Specific Commands
    • ca_qmgr - Job Script Commands
    • ca_qmgr - Examples
  • ca_recoverdb - Database Recovery Command
    • ca_recoverdb - Syntax
    • ca_recoverdb - Options
    • ca_recoverdb - Examples
  • ca_restore - Restore Manager Command
    • ca_restore - Syntax
    • ca_restore - Usage
    • ca_restore - Miscellaneous Options
    • ca_restore - Global Job Options
      • ca_restore Restore Media Options
      • ca_restore Destination Options
      • ca_restore Operation Options
      • ca_restore Pre/Post Options
      • ca_restore Log Options
    • ca_restore - Global Filter Options
    • ca_restore - Source Arguments
    • ca_restore - Destination Arguments
    • ca_restore - Database Options
      • ca_restore - Oracle Database Options
      • ca_restore - Oracle RMAN Database Options
      • ca_restore - Exchange DOC Level Database Options
      • ca_restore - Exchange DB Level Database Options
      • ca_restore - SQL Server Database Options
      • ca_restore - Sybase Agent Database Options
      • ca_restore - Informix Agent Database Options
      • ca_restore - VSS Agent Database Options
      • ca_restore - Lotus Agent Database Options
    • ca_restore - Run Job Arguments
    • ca_restore - Info Arguments
    • ca_restore - Return Codes
    • ca_restore - Examples
  • ca_scan - Scan Manager Command
    • ca_scan - Syntax
    • ca_scan - Usage
    • ca_scan - Miscellaneous Options
    • ca_scan - Source Arguments
    • ca_scan - Run Job Arguments
    • ca_scan - Scan Options
      • ca_scan - Decryption Password List Options
      • ca_scan - Logging Options
      • ca_scan - Pre/Post Options
      • ca_scan - Exit Code Options
      • ca_scan - Media Options
      • ca_scan - Miscellaneous Scan Options
      • ca_scan - Job Status Options
    • ca_scan - Return Codes
    • ca_scan Command Examples
  • ca_vcbpopulatedb - VMware VCB Utility Command
    • ca_vcbpopulatedb - Syntax
    • ca_vcbpopulatedb - Usage
    • Create a ca_vcbpopulatedb Configuration File
    • ca_vcbpopulatedb - Utility Return Codes
    • ca_vcbpopulatedb - Examples
  • ca_msvmpopulatedb - Hyper-V VM Utility Command
    • ca_msvmpopulatedb - Syntax
    • ca_msvmpopulatedb - Usage
    • ca_msvmpopulatedb - Utility Return Codes
    • ca_msvmpopulatedb - Examples
  • cabatch - Batch Command
    • cabatch - Submit a Job
    • cabatch - Delete a Job
    • cabatch - Modify a Job
    • cabatch - Examples
  • careports - Report Writer Command
    • careports - Syntax
    • careports - Options
    • careports - Examples
  • caadvreports - Advanced Report Generator Command
    • caadvreports - Syntax
    • caadvreports - Reports
    • caadvreports - Options
    • caadvreports - Examples
  • pfc - Preflight Checklist Utility Command
    • pfc - Syntax
    • pfc - Usage
    • pfc - Preflight Checks
    • pfc - Examples
  • tapecomp - Tape Compare Utility
    • tapecomp - Syntax
    • tapecomp - Options
    • tapecomp - Examples
  • tapecopy - Tape Copy Tool Command
    • tapecopy - Syntax
    • tapecopy - Usage
    • tapecopy - Database Query Options
    • tapecopy - Destination Arguments
    • tapecopy - Source Arguments
    • tapecopy - Examples
  • Miscellaneous Utility Commands
    • ARCserveCfg.exe - Server Reconfiguration Utility
      • ARCserveCfg.exe - Syntax
      • ARCserveCfg.exe - Usage
      • ARCserveCfg.exe - Examples
      • ARCserveCfg.exe - Troubleshooting
        • ARCserveCfg - Return Codes
        • ARCserveCfg.exe - Known Issues
    • DumpDB Utility
    • IsSafe.bat Utility
    • Mergecat Utility
    • MergeOLF Utility
• Introducing the Enterprise Module
  • Arcserve Backup Enterprise Module
    • Introduction to the Enterprise Module
    • Purpose of the Guide
  • Image Option
    • Introducing the Image Option
      • How the Option Works
      • Backup Method
    • Installing the Image Option
      • Installation Prerequisites
      • Install the Image Option
      • Post-Installation Tasks
    • Using the Option
      • General Considerations
      • Limitations of Backing up and Recovering Data Using the Image Option
      • Backup Job Definition
      • Define Backup Jobs Using the Backup Manager
      • Image Backup Options Dialog
      • View Job Status
      • Job Monitor Dialog
      • Restore Methods
        • Restore a Drive
        • Restore Individual Files
  • Troubleshooting
    • Backup Process is Slow
    • Image Option: Drive Cannot be Frozen
• Introducing Arcserve Backup Agents and Options
  • Using Agents
    • Introducing Informix Batch Job Configuration
      • Informix Batch Job Configuration
    • Agent for Lotus Domino
      • Introducing the Agent for Lotus Domino
        • Agent Overview
        • Licensing
        • Architecture
        • Database Instance Identifier (DBIID)
        • Backup Strategies
          • General Backup Considerations
            • Importance
            • Volatility
            • Size
              • Backup Window of Opportunity
            • Length of Recovery Time
          • Automatic Repeat Backups
      • Installing the Agent for Lotus Domino
        • Installation Prerequisites
        • Install the Agent in Windows 32-bit or 64-bit Environment
        • Configure the Agent
          • Configure Access Rights to the Server
          • Configure the Registry Editor
          • Registry Parameter Modifications
        • Uninstall the Agent
      • Using the Agent for Lotus Domino
        • Data Backup
          • Prepare to Perform a Backup Job
            • Configuration File
            • Start Lotus Domino
          • Backup Manager Overview
            • Backup Manager Tabs
          • Backup Methods
          • Perform a Backup
            • Lotus DAOS Objects
        • Data Restore
          • Prepare for a Restore
          • Restore Manager Overview
            • Restore Manager Tabs
          • Restore Methods
          • Lotus Domino Restore Options
          • Perform a Restore
          • Restore Data with an Incremental Backup
          • Restore Data with a Differential Backup
          • Lotus DAOS Objects
            • Restore Scenarios
            • Restore Lotus DAOS Objects
        • Perform a Disaster Recovery
          • Perform a Disaster Recovery with Archived Transaction Logging Enabled
    • Agent for Microsoft Exchange Server
      • Introducing the Agent
        • Introduction
        • Microsoft Exchange Server Description
        • How to Protect Different Parts of Your Exchange Server Organization
        • How the Agent Backs Up and Restores Exchange Server Data
          • How You Can Use the Agent to Perform Database Level Backups and Restores
          • How You Can Use the Agent to Perform Document Level Backups and Restores
          • Backup and Restore Limitations on Exchange Server Data
          • How the Agent Communicates With Arcserve Backup
      • Installing the Agent
        • How to License the Agent
        • System Requirements
        • Installation Prerequisites
        • Install the Agent for Microsoft Exchange Server
        • Post-installation Tasks
          • Configure the Agent for Database Level Backup and Restore
          • Configure the Agent for Document Level Backup and Restore
          • Delete Trace Log Files
        • Configure the Agent to Run on a Cluster
        • Configure IP Address for Microsoft Exchange Server 2010/2013/2016 Systems
        • Arcserve Backup Agent Deployment
        • Uninstall the Agent for Microsoft Exchange Server
      • Browsing Microsoft Exchange Servers
        • Exchange Organization View
          • How Microsoft Exchange Server Organization Hierarchy Works
          • Browsing the Exchange Organization
          • Add Remote Servers to the Systems Object
      • Performing Database Level Backups and Restores
        • How Database Level Backup Works
          • Database Level Backup and Restore Benefits
          • Microsoft VSS Writer Requirements
        • Database Level Views in the Backup Manager
          • Database Level Views - Exchange Server 2007
          • Database Level Views - Exchange Server 2010/2013/2016
        • Backup Agent Service Account Requirements for Database Level Backup and Restore
        • Database Level Backup
          • Database Level Backup Options by Version
          • Database Level Global Options
          • Specify Backup Options for a Specific Database Level Backup Job
          • Perform a Database Level Backup
          • Configure the Agent for Database Level Backup and Restore
        • Database Level Data Restore
          • Database Level Restore Prerequisites
          • Database Level Restore Sets
          • Database Level Restore Options
          • Exchange Server 2007 Database Level Restore Options
          • Exchange Server 2010 Database Level Restore Options
          • Exchange Server 2013/2016 Database Level Restore Options
          • Database Level Restore Options Selection
        • Selecting Database Restore Sources and Destinations
          • How to Select Restore Source Objects
          • How to Select Restore Destinations
          • Supported Database Restore Destinations by Version
          • Set the File System Path Manually When Restoring Data to a Windows File System
        • Perform a Database Level Data Restore
      • Performing Document Level Backups and Restores
        • How Document Level Backup Works
        • Document Level Backup and Restore Benefits
        • Document Level Views in the Backup Manager
        • Backup Agent Service Account Requirements for Document Level Backup and Restore
        • Document Level Backup
          • Complete Messaging Single Instance Storage
          • Browsing Filter
            • Filter Criteria
          • Document Level Backup Methods
            • Document Level Backup Global Options
            • Specify Backup Options for a Document Level Backup Job
            • Configure Agent Settings for Document Level Backups
          • Specify Document Level Backup Filters
          • Multiplexing
          • Multistream Option
          • Perform a Document Level Backup
          • Activity Log Messages
          • Configure the Agent for Document Level Backup and Restore
        • Exchange Granular Restore Utility
        • Document Level Data Restore
          • Restore Sets
          • Restore Prerequisites
          • Configure Document Level Restore Options
          • Document Level Restore Locations
            • Alternative Restore Locations
            • Source Selection Considerations
            • Destination Selection Considerations
              • Source View for Exchange Server 2010/2013 Objects
              • Source View for Exchange Server 2007 Objects
              • Source View of Document Objects for all Versions of Exchange Server
              • How You Can Restore Exchange Server Data to Exchange Server Systems
              • Manually Extending Your Destination Path to Create a New Folder
          • Perform a Document Level Restore
      • Using Best Practices
        • General Recommendations
          • Technical Resources
          • Logs in the Event Viewer
        • Installation Recommendations
          • Product Recommendations
          • Load Reduction
        • Exchange Server Configuration Recommendations
          • Circular Logging
          • Transaction Log Space
        • Backup Recommendations
          • Online Backups Use
          • Media Integrity
          • Database Level Backup Strategies
          • Document Level Backup Strategies
          • Document Level Backup and Restore Performance Tuning
        • Restore Recommendations
          • General Restore Strategies
          • Document Level Restore Strategies
        • Backup and Restore Test Strategies
        • Using the Disaster Recovery Option with the Agent
      • Troubleshooting
        • Activity Log
        • I Cannot Determine How Much Space is Saved Using Complete Single Instance Storage
        • I Cannot Determine if I Need to Perform a Database Level Backup
        • I Cannot Determine if I Can Perform a Database Level Backup at the Same Time as a Document Level Backup
        • I Cannot Determine the Purpose of the M Drive
        • I Cannot Browse Mailboxes Under Document Level
        • I Cannot Reply to eMails Sent from a Restored Mailbox
        • Exchange Server Errors
          • Exchange Agent Does Not Display When You Browse the Server
          • Unable to Create the User Account, Create the Mailbox, or Finalize the Mailbox
          • VSS Errors Occur on Windows Server 2008 Systems
          • Arcserve Backup Creates Duplicate Messages When Restoring Data
        • Information for Technical Support
        • Document Level Backup or Browse for Exchange Server 2013 Does Not Work When the CAS Server Name is Inaccessible
      • Setting Up a Backup Agent Service Account
        • How to Set Up Your Backup Agent Service Account
          • Backup Agent Service Account Requirements
          • Tasks Requirements
          • Implementation Considerations
        • Set Up Your Backup Agent Service Account
          • Create a Domain User on Windows Server 2008
          • Create a Domain User with a Mailbox for Exchange Server 2007, 2010, 2013, and 2016
        • Set Up Groups
          • Add Groups for all Versions of Exchange Server on a Windows Member Server
          • Add Groups for all Versions of Exchange Server on a Domain Controller
        • Delegate Roles
          • Delegate Roles for Exchange Server 2007 on a Domain Controller or Member Server-MSExchW
          • Delegate Roles for Exchange Server 2010/2013/2016 on a Domain Controller or Member Server
        • Additional Configuration Considerations
          • Member Server Considerations
          • Multiple Domain Considerations
      • Registering Cluster Resources
        • Register the Cluster Resources Manually
    • Agent for Microsoft SharePoint Server
      • Introducing the Agent
        • Agent Features
          • SharePoint Server 2010/2013 Features
          • SharePoint Server 2007 Features
        • Microsoft SharePoint Server Support Matrix
        • How the Agent Works on SharePoint Server Systems
      • Installing the Agent
        • Environmental Considerations
        • Installation Prerequisites
          • Installation Considerations for Agent for Microsoft SharePoint Server
        • Install the Agent
          • Agent for Microsoft SharePoint Configuration Dialog
            • Agent for Microsoft SharePoint Database-level Configuration tab
            • Agent for Microsoft SharePoint Document-level Configuration tab
          • Configure the Agent on SharePoint Systems
      • Backing Up SharePoint 2010/2013 Systems
        • SharePoint 2010/2013 Backup Overview
        • Database-Level Backup Prerequisites in 2010/2013
        • How to Perform a Full Backup in SharePoint 2010/2013
        • Backup Considerations in 2010/2013
        • Backup Options Dialog in SharePoint Server 2010/2013
        • Agent Backup Options
        • Perform a Database-Level Backup in SharePoint Server 2010/2013
      • Backing Up SharePoint 2007 Systems
        • SharePoint 2007 Backup Overview
        • Database-Level Backup Prerequisites
        • How to Perform a Full Backup
        • Backup Considerations
        • Database-Level Agent Backup Option Dialog
        • Perform a Database-Level Backup in SharePoint Server 2007
      • Restoring SharePoint 2010/2013 Systems
        • Restore Overview in SharePoint Server 2010/2013
        • Database-Level Restore Sets in SharePoint Server 2010/2013
        • Restore Local Options Dialog in SharePoint Server 2010/2013
        • Database-Level Restore Option Dialog in SharePoint Server 2010/2013
          • Restore Configuration Settings in SharePoint Server 2010/2013
        • Database-Level Restore Prerequisites SharePoint Server Restore Configuration Settings in SharePoint Server 2010/2013
        • Perform a Database-Level Restore on SharePoint Server Restore Configuration Settings in SharePoint Server 2010/2013
        • Document-Level Restore Option Dialog in SharePoint 2010/2013
          • SharePoint 2010/2013 Agent Restore Configuration Dialog
          • Destination folders for Document-level Restores
        • Perform a Document-Level Restore to the Original Location in SharePoint 2010/2013
        • Perform a Document-Level Restore to the Alternate Location in SharePoint 2010/2013
      • Restoring SharePoint 2007 Systems
        • Restore Overview
        • Database-Level Restore Sets
        • Restore Local Options Dialog in SharePoint Server 2007
        • Database-Level Restore Option Dialog SharePoint 2007
          • Restore Configuration Settings
        • Database-Level Restore Prerequisites
        • Perform a Database-Level Data Restore
        • Document-Level Restore Option Dialog in SharePoint 2007
          • SharePoint 2007 agent restore configuration dialog
        • Perform a Document-Level Restore to Original Location in SharePoint 2007
        • Perform a Document-Level Restore to Alternate Location in SharePoint 2007
        • Agent for Microsoft SharePoint Server Limitations
      • Using Best Practices
        • How to Select the Proper Location
        • Set Access Permission on Dump Location
      • Microsoft SharePoint Server Features used by the Agent
        • Microsoft SharePoint Server 2013 Features
        • Microsoft SharePoint 2013 Data
        • Microsoft SharePoint Server 2010 Features
        • Microsoft SharePoint 2010 Data
        • Microsoft SharePoint Server 2007 Features
        • Microsoft SharePoint 2007 Data
      • Disaster Recovery
        • How to Perform a Database-Level Disaster Recovery on SharePoint 2010/2013 Systems
        • How to Perform a Database-Level Disaster Recovery on SharePoint 2007 Systems
      • Configuring Microsoft SQL Server Security Settings
        • Types of Microsoft SQL Authentication
        • Authentication Requirements
        • Check or Change the Microsoft SQL Server Authentication Method
      • Troubleshooting
        • AE9972
        • Unable to restore a site collection to its original location
    • Agent for Microsoft SQL Server
      • Introducing the Agent
        • Introduction
        • Architectural Overview-MSSQLSvrW
        • How the Agent Works
          • How a Backup Request Works
          • How a Restore Request Works
          • How Data Flows During Backup
          • Agent Services
          • Access Requirements
          • Backup and Restore Options
        • Microsoft SQL - Arcserve Backup Compatibility Matrix
        • Agent Activity Log
        • Online Backup of SAP R/3 Databases
        • Agent for Arcserve Database
      • Installing the Agent
        • Installation Prerequisites
          • Basic Prerequisites
          • Microsoft SQL Server 2000, 2005, 2008, 2012 and 2014 Cluster Environment Prerequisites
        • Installation Considerations
        • Install the Agent
          • Install the Agent in a Standard Microsoft SQL Server Environment
          • Install the Agent in a Microsoft SQL Server 2000 or Later Cluster Environment
        • Post-Installation Procedures
          • Configure Backup and Restore Parameters for the Agent for Microsoft SQL Server Using the Central Agent Admin
          • Configure Backup and Restore Parameters for the Agent for Microsoft SQL Server Using the Backup Agent Admin
        • How to Uninstall the Arcserve Backup Agent for Microsoft SQL
        • Backing Up Microsoft SQL Server Databases
          • Backup Overview
            • Backup Manager Agent Options
              • Agent Options (Database Level)
              • Agent Options (Global Options)
                • Backup Method Options
                • Database Subset
                • Log Truncation Options
                • Database Consistency Check (DBCC) Options
                • Other Options
        • Dynamic and Explicit Job Packaging
          • Dynamic Job Packaging
          • Mark Objects for Dynamic Job Packaging
          • Explicit Job Packaging
          • Mark Objects for Explicit Job Packaging
        • Back Up a Database
      • Restoring Microsoft SQL Server Databases
        • Restore Options
        • Restore Types
        • Log Point-in-Time Restore Options
        • Recovery Completion State Options
        • Database Consistency Check (DBCC) Options
        • Force Restore to use Named Pipes
        • Miscellaneous Options
          • Keep Replication Settings Option
      • Database File Options
      • Restore Databases Using Restore by Tree Method
      • Restore Databases Using Restore by Session Method
      • SQL Agent Filter Options
      • Restore to Alternate Disk Locations Using Automatic Selection
      • Restore to Alternate Disk Locations by Individual Session
        • Restore by Session Using a Single Restore Job
        • Restore by Session Using a Separate Job for Each Session
        • Restore by Tree Using a Separate Job for Each Session
      • Perform an Offline Torn Page Restore Using Microsoft SQL Server 2000, 2005, 2008, 2012 or 2014
      • Perform an Online Torn Page Restore Using Microsoft SQL Server 2000, 2005, 2008, 2012 or 2014 Enterprise, Data Center, or Developer Editions
      • Restore Databases for Microsoft SQL Server 2014 AlwaysOn Availability Groups-MSSQLSvrW
      • Backing Up and Restoring in Cluster Environments
        • Using Microsoft SQL Server Writer on a Windows Server 2012 in a Cluster Environment
        • Microsoft SQL Server 2000, 2005, 2008, 2012 and 2014 Cluster Environment Prerequisites
        • Architectural Overview
        • Microsoft SQL Server 2000, 2005, 2008, 2012 and 2014 Cluster Environment
          • Select Server, Protocol, Security, and Backup Type
          • Select Backup Destination, Schedule, and Submit the Job
      • Restore by Tree in Microsoft SQL Server 2000, 2005, 2008, 2012 or 2014 Cluster Environments
      • Restore by Session in Microsoft SQL Server 2000, 2005, 2008, 2012 or 2014 Environments
      • Perform Disaster Recovery in Microsoft SQL Server 2000, 2005, 2008, 2012 or 2014 Cluster Environments
      • Troubleshooting and Disaster Recovery
        • General Considerations for Arcserve Backup and the Agent
        • Upgrade Considerations for the Agent for Microsoft SQL
        • Skip or Include Database Files in Backups
        • Agent and Arcserve Backup Error Messages
          • Backup or Restore Operation Failed
          • No Icon in Browse Tree
        • Microsoft SQL Server Error Messages
          • 3108
          • 4305 or 4326
          • Limitations of Microsoft SQL Server Database
        • Replication of Microsoft SQL Server
        • Configure Agent Behavior for Databases Ineligible for Backup
          • Additional Database Status Considerations
        • Microsoft SQL Server Disaster Recovery
          • The Master Database
            • Potential Restore Problems
            • Suggested Database Restore Sequence
          • Disaster Recovery Scenario
      • Configuring Microsoft SQL Server Security Settings
        • Types of Microsoft SQL Server Authentication
        • Authentication Requirements
        • How User Authentication Is Changed
          • Check or Change the Microsoft SQL Server Authentication Method-MSSQLSvrW
          • Update the Agent Account Configuration
          • Check and Change the ODBC Settings
          • Update the Backup Manager
      • Backup and Recovery Best Practices
        • Microsoft SQL Server Database Basics
          • About Files and FileGroups
            • Full-Text Search Catalogs
            • FILESTREAM Data
          • Performance Improvement Tips
            • Partitioning
            • Database Mirroring
          • Recovery Models
          • System Databases
          • Backup and Restore Considerations in Microsoft SQL Server Cluster Environments
          • Using Microsoft SQL Server Writer on a Windows Server 2012 in AlwaysOn Availability Groups Environments
          • Best Practices for Backing Up AlwaysOn Availability Groups Using the Agent for Microsoft SQL Server
        • Backup Concepts
          • Backup Considerations-MSSQLSvrW
            • Required Full Backup
              • Database Consistency Checks
            • Backup Strategy Recommendations
              • Full Backups
            • Differential Backups
              • Differential Backup Timing
            • Transaction Log Backups
              • Truncate Transaction Logs
            • Files and FileGroup Backups
              • How the Create Index Statement Impacts File and FileGroup Backups
          • Partial Backups
        • Restore Overview
          • Restore Types and Methods
          • Checklists for Dependencies, by Type
            • Database Restore Dependency Checklist
            • Transaction Log Restore Dependency Checklist
            • Files and FileGroups Restore Dependency Checklist-MSSQLSvrWSPW
            • Partial Restore Dependency Checklist
            • Torn Page Repair Dependency Checklist
          • Microsoft SQL Server Disaster Recovery Elements
          • Restore Master Databases
    • Agent for Microsoft Volume Shadow Copy Service
      • Introducing VSS Support
        • Introduction
        • How Arcserve Backup Achieves VSS Support
        • How VSS Support Works
          • Service Roles
            • Requestors
            • Writers and Components
              • Writers
              • Components
            • Providers
          • Shadow Copy Creation Methods
            • Copy-on-Write Method
        • How the Agent Works
        • Full Copy Method
        • How the Enterprise Option for VSS Hardware Snap-Shot Works
        • How Transportable Shadow Copies are Created
      • Installing the Client and the Option
        • How to Install the Client and the Option
        • Prerequisites
        • System Requirements
        • Installation of the Client and Option
        • Prepare for VSS Shadow Copies
      • Performing Backups
        • Backup Options
          • Set Writer Options
          • Writer Options Dialog
          • Set Global Options
          • File System Backup Options
          • Writers and Components Options
        • Create Transportable VSS Backups
        • File System Backups
        • How Backup Jobs are Submitted
        • How the VSS Backup Works
        • How You Perform VSS Backups
        • Perform File System Backups
        • Perform Writer Backups
        • VSS and the Backup Manager
        • Writer Backups
        • Writer Exclusion During Backups
      • Performing Restores
        • VSS and the Restore Manager
        • Restoration of File Systems
        • Restoration of Writer Backups
          • Restore Locations
          • Restore Methods
          • Set Restore Options
          • Restore VSS Writer Backups
      • Best Practices
        • Develop Your Backup Strategy
          • Amount of Data to Back Up
          • Files Not Supported by Writers
        • Best Practices for Backing Up AlwaysOn Availability Groups Using the Agent for Microsoft SQL Server
      • Application-Specific Guidelines
        • Microsoft Exchange Writer
          • General Guidelines
          • Non-Transportable VSS Backup and Restore - Microsoft Exchange Writers
          • Transportable VSS Backup and Restore - Microsoft Exchange Writers
          • Restore Transportable VSS Backups Using Microsoft Exchange Writers
          • Restore Transportable VSS Backups Using Microsoft Exchange Writers
        • Microsoft Hyper-V VSS Writer
          • Transportable VSS Backup and Restore - Microsoft Hyper-V VSS Writer
          • Restore Transportable VSS Backups Using Microsoft Hyper-V VSS Writers
          • Backing Up Initial Store Using Microsoft Hyper-V VSS Writer
          • Using Microsoft Hyper-V VSS Writer on a Windows Server 2012 in a Cluster Environment
        • Windows System State Writer Components
        • MSDE Writer
          • General Guidelines
          • Non-Transportable VSS Backup and Restore - MSDE Writers
          • Transportable VSS Backup and Restore - MSDE Writers
          • Restore Transportable VSS Backups Using MSDE Writers
        • SQL Server Writer
          • General Guidelines SQL 2005
          • Non-Transportable VSS Backup and Restore SQL Server 2005
          • Transportable VSS Backup and Restore SQL Server 2005
          • Restore Transportable VSS Backups SQL Server 2005
          • Using Microsoft SQL Server Writer on a Windows Server 2012 in a Cluster Environment
          • Using Microsoft SQL Server Writer on a Windows Server 2012 in AlwaysOn Availability Groups Environments
        • Oracle VSS Server Writer
          • General Guidelines Oracle 11g
          • Non-Transportable VSS Backup and Restore - Oracle VSS Writers
          • Restore Transportable VSS Backups Using Oracle VSS Writers
          • Troubleshooting - Jobs Fail When Backing Up Databases that Contain Tablespaces With Duplicate Names
        • Pervasive SQL VSS Writer
          • General Guidelines
          • Non-Transportable VSS Backup and Restore - Pervasive SQL VSS Writers
        • Miscellaneous Supported Writers
    • Agent for Open Files
      • Introducing the Agent
        • Licensing
        • File Access Control
        • The Data Integrity Problem
          • File Synchronization
          • Group Synchronization
        • Agent Components
          • Console
          • Windows Engine
      • Installing the Agent
        • Installation Prerequisites
        • Agent Installation
          • Console and Windows Engine Installation
        • Uninstall the Agent
      • Using the Agent
        • Preliminary Considerations for Using the Agent
        • The Console
          • Console Dialog
        • Configure the Agent
          • The General Tab
            • Logfiles Configuration
            • Default Timing Configuration
            • Data Volume Preview
          • The File/Group Tab
            • New Group Addition
            • New File Addition
            • Delete Files or Groups
            • Add Files and Directories
            • Sync Method Options
            • Timing Options
          • Clients Tab
        • Advanced Configuration
          • Login Name Configuration for Remote Backup Programs
          • Retry Mechanisms
          • File Write Cache
          • Renamed or Deleted Files
          • Servers Scan
          • Change the Preview Data Volume
        • Agent Status
          • Agent Status on a Windows Server
            • <aof> Status Dialog
            • Preview Data Volume Space
            • File Activity
            • Display Refresh
        • Access Log File Viewer
          • Log File Viewer
      • Best Practices
        • The Agent and VSS
        • Using the Agent to Handle Open Files
        • Backing up a Small Amount of Data on a Large Volume
          • Backing up Files that are Not Supported by a Writer
          • Using VSS to Handle Open Files
      • Troubleshooting
        • Common Problems
          • Install the agent on a compressed drive
          • Unable to Access the Agent Using the Console
          • Cannot access agent on my server when using the Console
          • Network Scan Takes Too Long
          • Insufficient Rights to Display File Name
          • Arcserve Backup Loses Its Connection to a Remote System
          • バックアップ ジョブ中に多数のファイルを開いていると Windows コンピュータが応答を停止する
          • Backup seems to pause
          • File groups stay open after backup has finished
          • Agent does not recognize file name for Macintosh namepsace
          • Files belonging to my backup problem could not be synchronized
          • Open Files Status dialog appears to be corrupted
          • When using workstation as a backup client to copy files, groups do not always close
          • When agent synchronizes a group it does not wait for the entire Write Inactivity Period
          • A backup job fails with license errors when backing up open files on a virtual machine
          • Cannot see Agent for Open Files menu items
          • Cannot Log in to the Agent from the Backup Manager
    • Agent for Oracle
      • Introducing the Agent for Oracle
        • Introduction
        • Oracle Support Matrix
      • Installing the Agent for Oracle
        • Installation Prerequisites
        • Perform Post-Installation Tasks
          • Check ARCHIVELOG mode
          • Start ARCHIVELOG Mode
          • Automatic Archiving
            • Enable Automatic Archiving for Oracle Installations Using PFILE
            • Enable Automatic Archiving for Oracle Installation Using SPFILE
          • ARCHIVELOG to NOARCHIVELOG Mode Comparison
          • Agent Customization in the Windows Registry
        • Configure the Agent for Oracle
          • Enable Submit Job from RMAN Console
        • Reset the Oracle Agent Configuration
        • How You Configure the Agent in an Oracle RAC Environment
        • Uninstall the Agent
      • Using the Agent in File-Based Mode
        • Back Up Using the Agent for Oracle in File-based Mode
          • BSBAB--Back Up Offline Databases Using Arcserve Backup in File-based Mode-OracleAGW
          • Back Up One or More Databases Online
          • Back Up Multiple Databases to Multiple Tape Drives
          • Back Up in an Oracle Fail Safe Environment
        • Restore Using the Agent for Oracle in File-based Mode
          • Restore Views
          • Restore Complete Databases, Tablespaces, Data Files, or Control Files
          • Restore Archive Logs
          • Restore a System Tablespace
          • Restore a Database Backed Up Offline
          • Restore in the Oracle Fail Safe Environment
          • Restore Database to a Point in Time
          • Recovery After Restoring
        • Multiple Oracle Version Support Using the File-Based Mode
        • Backup and Restore Limitations in File-Based Mode
        • Database Recovery in File-Based Mode
          • Recover Complete Databases
          • Recover Complete Databases and Control Files
          • Recover Tablespaces or Data Files
          • Recover Offline Full Backups
        • Skip or Include Database Files in Backups
      • Using the Agent in RMAN Mode
        • Create an RMAN Catalog
        • About the SBT 2.0 Interface
        • Backup Using the Agent for Oracle in RMAN Mode
          • Back Up Offline Databases Using Arcserve Backup in RMAN Mode
            • Perform a Backup in Offline Mode
          • Back Up Oracle Database Online
            • Perform a Backup in Online Mode
          • Back Up in an Oracle Fail Safe Environment in RMAN Mode
          • Back Up in an Oracle RAC Environment
        • Restore Using the Agent for Oracle in RMAN Mode
          • Restore and Recover Databases and Database Objects
          • Restore Archived Logs and Control Files
          • Restore Parameter File
          • Restore Point-in-Time
          • Restore in the Oracle RAC Environment
          • Restore Oracle Objects in the Oracle Fail Safe Environment
        • Database Recovery in RMAN Mode
          • Oracle Constraints on Recovery Operations
          • Files the Agent Cannot Recover
          • Manual Recovery
            • Recover Databases with Lost or Corrupted Control Files
            • Recover from Offline Full Backups
        • Backup and Restore Limitations using the RMAN Mode
      • Troubleshooting
        • Agent for Oracle does not Back Up Non-default Parameter Files
        • Job Status Displays Failed Instead of Incomplete
        • Setting the Number of Channels for Backup and Restore
        • Checking the Arcserve Universal Agent Service Status
        • Agent backup prerequisite: Oracle component name should be created
        • Restore a Database to Another Node from the RMAN Console
        • The Agent Cannot Back Up the Archive Log
        • Backup Agent Errors
          • Restore Jobs Exit With Error Code ORA-19511
          • No Oracle Server Icon in Arcserve Browser
        • BackUp and Restore Problems in the Agent for Oracle in RMAN Mode
          • RMAN Exits With an Error during Backup or Restore
          • RMAN Exits With an Error Agent Not Started
          • Backups of Remote Oracle Instances Fail in RMAN Mode
          • Oracle Permission Error
          • Restore the Oracle Data Files in a Different Directory
          • Unable to Access Archived Logs in Oracle Cluster Environment
          • Unable to Run Concurrent Backups on the Same Database
          • Until End of Logs Option does not Work
          • RMAN Exits With Error Codes
          • RMAN Exits With Error Code RMAN-06004
          • RMAN Exits With Error Code AE53034 RMAN-06059
          • Media Information is Not Listed in the Restore Media After Submitting an RMAN Restore Job
          • Garbage Characters in Activity Log
        • Back Up and Restore Problems in the Agent for Oracle in File-Based Mode
          • Automatic Purging of Archive Log Files
      • Performing Disaster Recovery
        • Disaster Recovery Scenario
        • Scenarios for Restoring to the Original Windows Server
          • Recover the ORCL1 Database
          • Recover the ORCL2 Database
        • Scenarios for Restoring to an Alternate Server
          • Restore to a Server that Supports the Exact Directory Structures
          • Restore to a Server with Different Directory Structures
        • Scenario for Creating a Duplicate Database on a Remote Host in RMAN Mode
    • Agent for Oracle (Linux)
      • Introducing the Agent for Oracle
        • Agent Features
        • Agent Functionality
          • Database Backups
      • Installing the Agent
        • Installation Prerequisites
        • The Agent in a RAC Environment
        • Perform Post-Installation Tasks
          • Check ARCHIVELOG Mode
          • Start ARCHIVELOG Mode
          • Automatic Archiving
            • Enable Automatic Archiving for Oracle Installation Using PFILE
            • Enable Automatic Archiving for Oracle Installation Using SPFILE
          • ARCHIVELOG to NOARCHIVELOG Mode Comparison
          • Configure the Agent
          • Create an RMAN Catalog
        • Post-Installation Tasks Required for Recovery Manager
          • SBT 2.0 Interface
          • How the SBT Library Uses the sbt.cfg Parameter File
          • How the SBT Inteface Uses libobk Library Files
          • Oracle and CA libobk Library Files
            • Relink on Linux
          • Add the Oracle User as a Arcserve Backup User Equivalency
        • Remove the Agent
      • Backing Up Data
        • Backup Basics
          • Backup Strategy
            • Develop a Backup Strategy
          • Oracle Server Organization
          • Online Redo Log Files
          • Multiple Databases
            • Configure a Backup Session for Multiple Database Environment
        • Agent Backups
          • Recovery Manager (RMAN)
            • RMAN Prerequisites
          • Types of Backups
          • Back Up Oracle Database Offline
            • Perform a Backup in Offline Mode
          • Back Up Oracle Database Online
            • Perform a Backup in Online Mode
          • Multistreaming Backups
          • Back Up with the Number of Channels (Streams) Option
          • Back Up Using RMAN Scripts in the Agent
          • Back Up Manually with RMAN
          • RMAN Command Line Scripts
        • Backup Limitations
      • Restoring and Recovering Data
        • Restore and Recovery Basics
        • Restore
          • Restore Types
        • Restore Manager
          • Restore Options
            • Number of Channels (Streams) Option
            • Restore From Latest Backup Option
            • Restore From Backup Made On Option
            • Restore from Backup Tag Option
            • Until the End of Logs Option
          • Restore Views
          • Restore Databases and Database Objects
          • Restore Archived Logs and Control Files
          • Restore Parameter File
          • Restore Point-in-Time
          • Recovery Manager (RMAN) and Restoring a Database to an Alternate Server
        • Database Recovery
          • Restore Manager Recovery
            • Perform a Database Recovery
          • Files the Agent Cannot Recover
          • Oracle Constraints on Recovery Operations
          • Manual Recovery
            • Recover Databases with Lost or Corrupted Control Files
          • Recover from Offline Full Backups
        • Restore and Recovery Limitations
      • Locating Directories and Files
        • Agent Directory Locations
        • Agent File Locations
          • Agent Files Under Data Directory
          • Agent Files Under Logs Directory
      • Troubleshooting
        • Assign Alias Name
        • RMAN script back up for multiple channels fails
        • Tips
        • Messages
          • Backup or Restore Failed
          • No Oracle Server Icon
          • Oracle - (209) ORA-01219. E8606
          • Shutdown Failure_E9900
          • Fail to Connect to Oracle DBAgent
          • !getOracleState()_Error_E9900
          • ConnecttoServer_ORA-01017_Cannot Log on
          • OBK-5607_OBK-5629_OBK-5621_RMAN-6088
          • ORA-12223_ORA-12500
          • linux_user@hostname not validated
          • IP Address of host localhost_oraclebr:fatal:relocation error
          • ORA-19565:BACKUP_TAPE_IO_SLAVES not enabled
        • RMAN Messages
          • Allocate Command Error
          • Unable to run ARCHIVELOG Mode
          • RMAN Exits With an Error during Backup or Restore
          • RMAN Job Exits with Agent Error
          • Until End of Logs Option Does Not Work
          • Backup or Restore Fails
          • Too Many oragentd_<job id> Log Files are Accumulating
          • Oracle Permission Errors During Restore Operation
          • Restore Oracle Data Files in a Different Directory
          • Agent Fails with Oracle Password is Missing in the Job Message
          • Error Messages While Trying to Run Concurrent Backups on the Same Database
          • Restore Operation Performance is Slow
      • Configuring the agent.cfg and sbt.cfg Files
        • The agent.cfg Configuration File
          • Enable Debug Option
          • Restore Old Backup to an Alternate Location
        • The sbt.cfg Parameter File
        • Set the NLS_LANG Parameter
    • Agent for Oracle (UNIX)
      • Introducing the Agent for Oracle
        • Agent Features
        • Agent Functionality
          • Database Backups
        • Operating System Support
      • Installing the Agent
        • Installation Prerequisites
        • How You Configure the Agent in an Oracle RAC Environment
        • Perform Post-Installation Tasks
          • Check ARCHIVELOG Mode
          • Start ARCHIVELOG Mode
          • Automatic Archiving
            • Enable Automatic Archiving for Oracle Installation Using PFILE
            • Enable Automatic Archiving for Oracle Installation Using SPFILE
          • ARCHIVELOG to NOARCHIVELOG Mode Comparison
          • Configure the Agent
          • Create an RMAN Catalog
        • Post-Installation Tasks Required for Recovery Manager
          • SBT 2.0 Interface
          • How the SBT Library Uses the sbt.cfg Parameter File
          • How the SBT Inteface Uses libobk Library Files
          • Oracle and CA libobk Library Files
            • Relink Oracle on AIX Platforms
            • Relink Oracle on HP-UX Platforms
            • Relink Oracle on Solaris Platforms
          • Add the Oracle User as a Arcserve Backup User Equivalency
        • Remove the Agent
      • Backing Up Data
        • Backup Basics
          • Backup Strategy
            • Develop a Backup Strategy
          • Oracle Server Organization
          • Online Redo Log Files
          • Multiple Databases
            • Configure a Backup Session for Multiple Database Environment
        • Agent Backups
          • Recovery Manager (RMAN)
          • RMAN Prerequisites
          • Types of Backups
          • Back Up Oracle Database Offline
            • Perform a Backup in Offline Mode
          • Back Up Oracle Database Online
            • Perform a Backup in Online Mode
          • Multistreaming Backups
            • Back Up with the Number of Channels (Streams) Option
          • Back Up Using RMAN Scripts in the Agent
          • Back Up Manually with RMAN
          • RMAN Command Line Scripts
          • Back Up Data Using the Command Line
        • Backup Limitations
      • Restoring and Recovering Data
        • Restore and Recovery Basics
        • Restore
          • Restore Types
          • Restore Manager
            • Restore Options
              • Number of Channels (Streams) Option
              • Restore From Latest Backup Option
              • Restore From Backup Made On Option
              • Restore from Backup Tag Option
              • Until the End of Logs Option
            • Restore Views
            • Restore Databases and Database Objects
            • Restore Archived Logs and Control Files
              • Considerations for Restoring Control Files
            • Restore Parameter File
            • Restore Point-in-Time
            • Recovery Manager (RMAN) and Restoring a Database to an Alternate Server
              • Restore a Database to Another Host Using RMAN
            • Restore Using Command Line
        • Database Recovery
          • Restore Manager Recovery
            • Perform a Database Recovery
          • Files the Agent Cannot Recover
          • Oracle Constraints on Recovery Operations
          • Manual Recovery
            • Recover Databases with Lost or Corrupted Control Files
          • Recover from Offline Full Backups
        • Restore and Recovery Limitations
      • Locating Directories and Files
        • Agent Directory Locations
        • Agent File Locations
          • Agent Files Under Data Directory
          • Agent Files Under Logs Directory
      • Troubleshooting
        • Unable to run ARCHIVELOG Mode
        • RMAN Exits With an Error during Backup or Restore
        • RMAN Job Exits with Agent Error
        • Until End of Logs Option Does Not Work
        • Backup or Restore Fails
        • Too Many oragentd_<job id> Log Files are Accumulating
        • Oracle Permission Errors During Restore Operation
        • Restore Oracle Data Files in a Different Directory
        • Agent Fails with Oracle Password is Missing in the Job Message
        • Error Messages While Trying to Run Concurrent Backups on the Same Database
        • Job fails when performing a backup of Oracle Objects with Copies
        • Restore Operation Performance is Slow
        • Assign Alias Name
        • RMAN script back up for multiple channels fails
        • Using RMAN Command to Backup, Restore, and Recover Archived Logs
      • Error Messages
        • Tips
        • Messages
          • Backup or Restore Failed
          • No Oracle Server Icon
          • Oracle - (209) ORA-01219. E8606
          • Shutdown Failure_E9900
          • Fail to Connect to Oracle DBAgent
          • !getOracleState()_Error_E9900
          • IP Address of host localhost_oraclebr:fatal:relocation error
          • ConnecttoServer_ORA-01017_Cannot Log on
          • OBK-5607_OBK-5629_OBK-5621_RMAN-6088
          • ORA-12223_ORA-12500
          • unix_user@hostname not validated
          • ORA-19565:BACKUP_TAPE_IO_SLAVES not enabled
        • RMAN Messages
          • Allocate Command Error
          • ORA-12154: TNS:could not resolve the connect identifier specified
      • Configuring the agent.cfg and sbt.cfg Files
        • The agent.cfg Configuration File
          • Enable Debug Option
          • Restore Old Backup to an Alternate Location
        • The sbt.cfg Parameter File
        • Set the NLS_LANG Parameter
    • Introducing the Agent for Oracle Recovery Manager (RMAN)
      • Introducing the Agent for Oracle
        • Agent Features
        • Recovery Manager (RMAN)
        • Registering the Agent for Oracle
        • Backup Basics
          • Oracle Server Organization
          • Backup Strategy
            • Develop a Backup Strategy
          • Agent for Oracle Recovery Manager Configuration
        • Types of Backups
          • Back Up Offline Databases Using Arcserve Backup in RMAN Mode
          • Back Up Oracle Database Online
          • Oracle RMAN Staging Backup Jobs
            • Oracle RMAN Staging Job Types
            • Back up the Oracle RMAN Agent Using Staging
          • Back Up Using RMAN Scripts in the Agent
          • RMAN Command Line Scripts
    • Agent for Sybase
      • Introducing the Agent for Sybase
        • How the Agent Works
          • How the Backup Process Works
          • Check Backup Agent RPC Server Service
        • User IDs, Passwords, and Remote Database Servers
        • Agent Parameters
      • Installing the Agent
        • Installation Prerequisites
        • Install the Agent
        • Configure the Agent for Multiple Instances
      • Using the Agent for Sybase
        • Backup Options
          • The Agent Logs
          • Transaction Log Backup
            • Truncate Transaction Logs During Backup
          • Back Up Databases or Transaction Logs
          • Verify the Backup
          • Access Client List (ACL)
        • Restore
          • Restore a Sybase Database
          • How the Sybase Adaptive Server Security Works
          • Recover the Master Database
          • How the Agent Restores Dropped Databases
        • Disaster Recovery
          • Recover Sybase Adaptive Server Databases
          • Ensure Database Consistency
      • Troubleshooting
        • Configure Registry Key
        • Log Files
        • Error Messages
          • Agent Function entry point not supported
          • Exceeded allocated buffer
          • Received unsupported command
          • Sybase query failed
          • Failed to initialize Sybase Client-Library
          • Cannot parse database path
          • Cannot create database or log, please manually create one
          • Database or transaction log name not found
          • Tried to load a non-Sybase file
          • Failed to create database
          • Exceeding maximum number of stripe number
          • Error status in named pipe
          • Read/Write error in named pipes
          • Command not supported
          • Cannot get information from the registry
          • No io_unit structure is available
          • The database cannot be used at the moment
          • No dumpload structure is available
          • Failed to send SQL command. Please check the log file DBASYB.LOG
          • Failed to bind the result rows from Sybase SQL query. Please check the log file DBASYB.LOG
          • Sybase Adaptive Server Error. Please check the log file DBASYB.LOG
          • Cannot restore with different stripe number from backup
          • Invalid user ID or password was submitted
          • Sybase Adaptive Server or Backup server is not running
          • Cannot open a service
          • Cannot query a Sybase Adaptive Server Service
          • Cannot get a service handle
    • Agent for Virtual Machines
      • Introducing the Agent
        • Introduction
        • How the Agent Protects VMware Systems
          • How the Agent Protects VMware Environments
          • How the Agent Protects Virtual Machines that Reside on Local Storage and SANs
        • How the Agent Protects VMware vSphere Systems Using VDDK
          • VMware VDDK Included on the Installation Media
          • Introduction to Integrating with VMware vSphere
          • How vSphere Integrates with Previous Releases of the Agent
        • How the Agent Protects Hyper-V Systems
          • How the Agent Protects Hyper-V Environments
        • Supported Functionalities
        • How the Agent Analyzes Data that Resides on Virtual Machines
        • Backup and Restore Limitations on Virtual Machines
      • Installing and Configuring the Agent
        • How to License the Agent
        • Backup Mode and Installation Matrix
        • Best Practices for Installing and Configuring the Agent for Virtual Machines
        • Where to Install the Agent
        • Installation Prerequisites
        • Supported Configurations to Integrate with VMware vSphere
        • How to Install and Configure the Agent
          • Deploy the Agent to VMs Using Agent Deployment
        • Post Installation Tasks
          • VMware vSphere Integration Post Installation Tasks
            • Populate the Arcserve Backup Database
            • Specify a Backup Approach
            • Modify the Default VDDK Communication Port
            • Configure the Number of Concurrent Read Operations Using VDDK
            • Define the Permissions for vCenter Roles
          • Add or Remove Specific VM Data from the Arcserve Backup Database
          • How to Use the VMware hotadd Transport Mode
          • Terminate Operations when the Agent Detects Expired SSL Certificates
          • Specify Custom HTTP/HTTPS Communication Ports
          • Configure the Agent to Retain MAC Addresses After Recovering VMs
          • Configure the Agent to Retain Disk Resource Allocation After Recovering VMs
        • Enable Debugging for VDDK Jobs
        • Uninstall the Agent
      • Populating the Arcserve Backup Database
        • Specify the Name of the Arcserve Backup Server
        • Specify a Temporary VM Mount Location
        • Populate the Database Using Arcserve VMware Configuration Tool
        • Populate the Database Using Arcserve Hyper-V Configuration Tool
        • Populating the Arcserve Backup Database Using Command Line Utilities
        • How Virtual Machine Names Affect Jobs
      • Backing Up Data
        • How to Browse Virtual Machine Backup Volumes
        • Using Global and Local Backup Options
          • How Global and Local Backup Options Work
          • Specify Backup Modes as a Global Backup Option
          • Specify Backup Modes as a Local Backup Option
          • How the Agent Processes Incremental and Differential Backups on VMware Virtual Machines
        • Back Up Data Residing on VMware Virtual Machines
          • How the Agent Names Mount Points
        • Back Up Data Residing on Hyper-V Virtual Machines
        • Miscellaneous Tasks
          • How the Agent Supports the Preflight Check Utility
          • Filter VM Backup Data
          • Agent Log Files
        • How the Agent Protects Volumes Mounted from Virtual Hard Disks
          • Overview of Virtual Hard Disks
          • Limitations of Protecting Volumes Mounted from Virtual Hard Disks
        • How the Agent Protects Cluster Shared Volumes
          • How to Protect Virtual Machines that Reside on Cluster Shared Volumes
      • Restoring Data
        • Restore VMware Virtual Machine Data
          • How to Browse VMware Sessions
          • Limitations of Recovering Data
          • How to Recover VMware Virtual Machine Data
            • Recover VMware Virtual Machines to the Original ESX Server System or an Alternative ESX Server System
            • Recover VMware Virtual Machines to ESX Servers via vCenter Server Systems
            • Recover VMware Virtual Machines to Specific Data Stores
            • Recover VMware Virtual Machines to a Specific vDS
        • Restore Hyper-V Virtual Machine Data
          • How to Browse Hyper-V Sessions
          • Recover Hyper-V Virtual Machines
          • Recover Hyper-V Virtual Machines to Alternate Locations
        • Restore Data at File Level Granularity
        • Restore Raw (Full VM) Level Backup Data
      • Troubleshooting
        • Backup and Recovery Operations
          • The Auto-Populate VM Process Does Not Start On Schedule
          • The Agent Does Not Delete Existing VMs after a Recover VM Job Completes
          • Backup Jobs Fail with Snapshot Creation Errors
          • Jobs Incorrectly Report Snapshots are Not Deleted
          • Backups of VMs in a Cluster-Aware Environment Fail
          • VDDK Backup Jobs Fail
          • Recover VM Jobs Fail on VMware VMs
          • Recover VM Operations Fail with Unknown Errors
          • Cannot Power on VMs When Restoring Data
          • Cannot Power on Hyper-V VMs When Restoring Data to an Alternate Location
          • Backup and Recover VM Operations Fail Using NBD Transport Mode
          • Unable to Recover Hyper-V VMs to an Alternate Location
          • The Agent Deletes Snapshots After Recovering VMs
          • Virtual Machines Do Not Start After Recover VM Operations Complete
          • License Errors Occur When Backing Up and Recovering VMs
          • The Agent Does Not Generate Internal Sessions
          • The Agent Does Not Recover Snapshots
          • Throughput Decreases on SAN Backups
          • Error Message Appears When Backing Up Virtual Machines that Reside on the Same CSV
          • Recover VM Jobs Fail When Using Custom HTTPS Ports for vCenter Server/ESX Server Systems
          • Using Different Versions of VDDK for VMware Backups
          • Back Up VM in a Hyper-V Server Fails
        • Mount Operation Problems
          • Directories Do Not Appear Under the Mount Point When Completing File Level Backups
          • Arcserve Backup Cannot Mount Volumes that Use GUID Partitions
          • Volume Mount Points Cannot be Traversed
          • Virtual Machine Mount Operations Fail
          • Cannot Open VMDK File
        • Arcserve Configuration Tool Problems
          • ca_vcbpopulatedb Utility Fails with .NET version >= Not Found
          • ca_vcbpopulatedb Utility Fails with Err_code: -100 Make_Connection
        • Miscellaneous Problems
          • VMs Do Not Appear in the Backup Manager Directory Tree
      • Configuring VMware ESX Host Systems and vCenter Server Systems
        • Configure VMware ESX Server 3.0.2 Systems
        • Configure VMware ESX Server 3.5 Systems
        • Configure VMware ESX Server 3i Systems
        • Configure VMware vCenter Server 2.0.2 Systems
        • Configure VMware vCenter Server 2.5 Systems
        • Configure HTTP Communication Protocol on vCenter Server Systems
        • Configure HTTP Communication Protocol on ESX Server 4.0 Systems
        • Configure HTTP Communication Protocol on vCenter Server 5.1 Systems
        • Configure HTTP Communication Protocol on ESXi Server 5.1 Systems
    • Client Agent
      • Introducing the Client Agents
        • Introduction
        • Benefits of Using a Client Agent
        • Supported Client Systems
        • Access the Backup Agent Admin
      • Installing the Client Agents
        • Installation Considerations
          • Client Agent for Windows
          • Communication Requirements for Client Agents Installed on UNIX, Linux, and Mainframe Linux Platforms
        • Install the Client Agents
        • Common Agent Automatic Installation
        • Installation Directories for the Common Agent and Client Agents
      • Adding and Configuring the Client Agents
        • Adding Client Agents
          • How to Add, Import, and Export Agents and Nodes
          • Manually Add Client Agents
        • Windows Client Agent Configuration
          • Windows-Related Configuration Notes
          • Security Configuration Options
          • Backup Priority and Restore/Compare Priority Options
          • Multiple Concurrent Restore or Compare
          • Backup and Restore Execution Options
          • Use the Backup Agent Admin to Set Windows Parameters
          • Configure Password Security
          • View Configuration Selections
          • Enable Raw Backup and Restore
          • Configure Windows Network Communication
          • Set a Workstation Password
          • Create Windows Access Control List
          • Customizable Local Options
          • How the Client Agent for Windows Excludes Database Application Files from Backups
        • UNIX, Linux, and Mac OS X Client Agent Configuration
          • UNIX, Linux, and Mac OS X Configuration Considerations
          • UNIX, Linux, and Mac OS X Client Agent Control Files
          • Common Agent Configuration File for UNIX, Linux, and Mac OS X
            • Common Agent Configuration File Structure
            • Client Agent Home Directory
            • Common Agent Components
            • Port Address Configuration
              • Common Agent Port Numbers
            • Host Equivalence User Credentials
            • How Common Agent Connection Requests Work
            • Configurable Options
          • Snapshot and Direct I/O Support (UNIX Only)
            • Snapshot and Direct I/O Descriptions
            • Configure Snapshot and Direct I/O
            • Configuration Table Parameters and Values
              • Configuration Files for UNIX Systems
              • Trace Levels for the AS/400 Enterprise Option
          • UNIX, Linux, and Mac OS X Access Control Lists
            • Backup and Restore Access Control List Support for UNIX and Linux
            • Verify ACL Library Requirements
            • Install ACL Library Packages
            • Verify the Linux ACL Library Version
            • Create Link to 32-bit ACL Library
      • Using the Client Agents
        • Runtime Statistics
          • View Runtime Statistics for the Client Agent for Windows
        • Activity Logs
          • View Activity Logs on a Windows Server
          • View Activity Logs on a UNIX, Linux, or Mac OS X Client Agent Machine
          • Delete Client Agent Log Files
        • Back Up Windows Network Server Data
        • Client Agent Start and Stop Procedures
          • Windows Start and Stop Requirement
            • Start or Stop the Windows Client Agent
          • UNIX, Linux, and Mac OS X Client Agents Start and Stop Requirement
            • Start the UNIX, Linux, or Mac OS X Client Agent
            • Stop the UNIX, Linux, or Mac OS X Client Agent
            • Common Agent Start and Stop Status
            • Check the Status of the UNIX, Linux, and Mac OS X Client Agents
  • Using Options
    • Arcserve Backup UNIX and Linux Data Mover
      • Introducing Arcserve Backup UNIX and Linux Data Mover
        • Introduction
        • UNIX and Linux Data Mover Architecture
          • File System Device Backups
          • Shared Tape Library Backups
        • UNIX and Linux Data Mover Supported Functionality
        • UNIX and Linux Data Mover Limitations
      • Installing and Configuring Arcserve Backup UNIX and Linux Data Mover
        • Supported UNIX and Linux Platforms
        • How to License UNIX and Linux Data Mover
        • Limitations on Upgrading from a Previous Release
        • Install Arcserve Backup UNIX and Linux Data Mover
          • Prerequisite Tasks
          • Installation Scripts
          • Install Arcserve Backup UNIX and Linux Data Mover on UNIX Operating Systems
          • Install Arcserve Backup UNIX and Linux Data Mover on Linux Operating Systems
          • Open the Installation Notes File
        • Migrate Database Information from Previous Releases to the Arcserve Backup Database
        • Migrate Media Management Option Data from a Previous Release to the Arcserve Backup Database
        • How to Register the Data Mover Server with the Primary Server
          • Register Data Mover Servers with the Primary Server Using Device Configuration
          • Register the Data Mover Server with the Primary Server Using regtool
        • Uninstall Arcserve Backup UNIX and Linux Data Mover
        • Unregister Data Mover Servers Using the Manager Console
      • Using Arcserve Backup UNIX and Linux Data Mover
        • Create File System Devices
        • How Devices Appear in the Device Manager
        • How to View Job History on Data Mover Servers
        • How Data Migration Works Using UNIX and Linux Data Mover
        • Back Up Data to UNIX and Linux Data Mover Servers
        • Back up Multiple Data Mover Servers in a Single Job
        • Restoring Data
          • Restore Data Using Restore by Tree
          • Restore Data Using Restore by Session
      • Best Practices
        • Best Practices for Installing UNIX and Linux Data Mover
        • Best Practices for Creating Files System Devices
        • Best Practices for Configuring Data Mover Switches
        • How to Leverage Multistreaming to Improve Backup Performance
        • How to Detect Devices Attached to Servers
        • Ports Used by UNIX and Linux Data Mover
          • Configure TCP/UDP Port 6051
          • Configure TCP Ports 7099, 2099, and 20000-20100
        • Alternative Backup Approaches
          • How to Back up Data to an FSD in a Disk Array that is Shared Between a Primary Server and a Data Mover Server
          • How to Back up Data to a Local FSD Using Staging and Network File System Device
        • Best Practices for Protecting Oracle Data
          • Back Up Oracle Database Data to Data Mover Servers
          • How to Back Up Oracle Database Data to Data Mover Servers Using the RMAN Console
          • How to Restore Oracle Database Data from Data Mover Servers
          • How to Back Up and Restore Oracle Database Data Using Local Data Mover Servers in a Multi-NIC Environment
          • Troubleshooting Oracle RMAN Backups with UNIX and Linux Data Mover
            • Log in Errors Occur When You Attempt to Expand the Oracle Instance in the Backup Manager
            • Backups Appear to Fail in the RMAN Console
            • RMAN Reports Missing Data Files When You Submit a Restore
          • Log Files You Can Use to Analyze Failed Jobs
          • How to Configure UNIX and Linux Data Mover and the Agent for Oracle in an Oracle RAC Environment
            • Configure the Agent for Oracle in an Oracle RAC Environment Using the Real Host Name
            • Configure the Agent for Oracle in an Oracle RAC Environment Using the Virtual Host Name
      • Troubleshooting
        • Arcserve Backup Cannot Detect Data Mover Servers
        • Arcserve Backup Cannot Detect Devices Attached to Data Mover Servers
        • Backup Manager Cannot Browse File System Volumes
        • Backup Manager Cannot Browse Data Mover Server Nodes
        • The Backup Server Cannot Detect Devices
        • Jobs Fail with Dagent Errors
        • The Registration Process Fails Using regtool
        • The Registration Process Fails When Executing regtool Using the Command Line
        • The Registration Process Fails When Executing regtool Using X Window Terminal
    • Disaster Recovery Option
      • Introducing Disaster Recovery Option
        • Introduction
        • Disaster Recovery Option
        • Disaster Recovery Methods
          • Windows Server 2008/Windows 7
          • Windows XP and Windows Server 2003
          • Disaster Recovery Option Support
          • Global Options for Disaster Recovery
          • Disaster Recovery on Database Applications
          • How Arcserve Backup Protects System Volumes Without a Drive Letter
      • Installing the Disaster Recovery Option
        • Preinstallation Tasks
          • Prerequisite Software
          • Documentation
          • Alternate Location for Disaster Recovery Information Configuration
          • Set Up Alternate Machine Locations to Replicate Disaster Recovery Information
            • Create Shared Folders for Disaster Recovery Alternate Locations
            • Set Up Alternate Locations with the Disaster Recovery Wizard
          • Create Machine Specific Disks from Alternate Locations in Windows Server 2008
          • Create Machine Specific Disks from Alternate Locations for Windows Server 2003
          • General Considerations
          • Install and Configure the Option
          • How to Perform Disaster Recovery Using the Incremental and Differential Sessions
          • Perform Disaster Recovery Using a Synthetic Full Backup Session
          • Disaster Recovery Utilities
        • Post-installation Tasks
      • Recovering from a Disaster using WinPE
        • Overview of Windows PE Disaster Recovery
        • WinPE Disaster Recovery Limitations
        • WinPE Requirements on Windows 8 and Windows Server 2012
        • Recover Windows Server 2003, Windows Server 2008, Windows 7, Windows Server 2012, and Windows 8 Systems from a Disaster using WinPE
        • How to use Arcserve Backup Disaster Recovery Utilities
        • Create Customized WinPE Disaster Recovery Images
      • Disaster Recovery on Windows XP, Windows Server 2003, Windows Server 2008 and Windows 7
        • Disaster Recovery Methods on Windows Server 2003 and Windows XP
          • Bootable CD Method for Windows XP and Windows Server 2003
            • Machine Specific Disks
            • Create Machine Specific Disks for Disaster Recovery
            • Reimage Bootable CDUsing Boot Kit Wizard
            • Create Arcserve Backup Disaster Recovery CD/DVD
            • Bootable Tape Method (OBDR) for Windows Server 2003
        • Disaster Recovery on Windows Server 2003 and Windows XP
          • Bootable CD Method Disaster Recovery Requirements
            • Start the Disaster Recovery Process using the Bootable CD Method
            • Complete the Disaster Recovery Process using the Bootable CD Method in Express Mode
            • Complete the Disaster Recovery Process using the Bootable CD Method in Advanced Mode
          • Bootable CD Method Disaster Recovery Using the Reimaged CD Requirements
            • Start the Disaster Recovery Process using the Reimaged CD
            • Complete Disaster Recovery using the Reimaged CD in Express Mode
            • Complete Disaster Recovery using the Reimaged CD in Advanced Mode
        • Bootable Tape Method Disaster Recovery Requirements for Windows Server 2003
          • Start the Bootable Tape Method Disaster Recovery Process <win> 2003
          • Complete the Bootable Tape Method Disaster Recovery Process in <win> Server 2003 in Express Mode
          • Complete the Bootable Tape Method Disaster Recovery Process in <win> Server 2003 in Advanced Mode
        • Disaster Recovery Using Locally-attached USB Backup Devices
          • Install USB Devices After Backup
        • Disaster Recovery in Windows Server 2003 and Windows XP Using Bootable CD method (64-bit)
          • Disaster Recovery Requirements in Windows XP and Windows Server 2003
          • Perform Disaster Recovery on Windows XP and Windows Server 2003
        • Disaster Recovery in Windows Server 2008 and Windows 7
          • Disaster Recovery Requirements for Windows Server 2008 and Windows 7
          • Recover Windows Server 2008 and Windows 7 from a Disaster
      • Disaster Recovery Scenarios
        • Disaster Recovery Scenarios on Windows 2003
          • Scenario 1: Primary SAN Disaster Recovery for an HP ProLiant ML330 G3
            • Server Specifications
            • Prepare for Disaster During Primary Server Setup
            • Disaster Recovery Prerequisites
            • Recover from Disaster
          • Scenario 2: Primary SAN Advanced Disaster Recovery for an HP ProLiant ML330 G3
            • Server Specifications
            • Prepare for Disaster During Primary Server Setup ADR W2003 S1
            • Disaster Recovery Prerequisites
            • Recover <win> 2003 from Disaster
        • Disaster Recovery Scenario on Windows XP
          • Scenario 1: Remote Disaster Recovery for a Dell PowerEdge 1600SC
            • Client Specifications
            • Server Specifications
            • Prepare for Disaster During Client Computer Setup
            • Disaster Recovery Prerequisites
            • Recover from Disaster
        • Disaster Recovery Scenarios on Windows Server 2008
          • Scenario 1: Primary Server Disaster Recovery
            • Prepare for Disaster During Primary Server Setup
            • Disaster Recovery Prerequisites
            • Recover Primary Server
      • Troubleshooting
        • General Usability
          • All Windows Platforms
            • Error Messages Appear in the Windows Event Log that Relate to the Arcserve Database-DRW
            • Restore of Incremental and Differential Backups
            • Perform Incremental and Differential Backups
            • Local DR using Remote FSD
            • Indicating Backup can be used for DR
            • Unable to Detect Second Sequence Tape, when Restoring from a Tape Drive
            • Back Up English Client Machine from Non-English Server
            • DNS Record
            • Windows ASR cannot restore the disk partition layout for multi-path SAN disk
            • ASDB Sessions Cannot be Restored
        • Hardware
          • Windows 2003 and Windows XP Platforms
          • How to Add an OEM Network Adapter Driver to a RIS Installation
          • Add an OEM SCSI/RAID/SCSI Driver When Setup Fails
          • Windows Server 2008 Cannot Communicate While Recovering from a Disaster
        • Operating Systems
          • All Windows Platforms
            • Server Admin error when creating MSD using Floppy Disk
            • Recover Virtual Hard Disk (VHD) Using Disaster Recovery Option
            • Data is not recovered on a volume that is mounted to a directory on C drive but is not assigned any driver letter
            • Hard Disk Corrupted Message
        • Applications
          • Citrix
      • Recovering SAN Configurations
        • Recover the SAN
        • How SAN Disaster Recovery Works
      • Recovering Clusters
        • Cluster Failure Scenarios
          • Requirements
            • Software Requirements
            • Hardware Requirements
            • Shared Disk Requirements
          • Special Considerations
          • Terminology
          • Cluster Disaster Recovery Requirements
        • Scenario 1: No Shared Disk Failure
          • Recover Secondary Node
          • Recover the Primary Node
        • Scenario 2: Shared Disk Failure
          • Recover Cluster Non-quorum Shared Disks with No Node Failures
          • Recover Cluster Quorum Disks with No Node Failures
          • Recover All Shared Disks with No Node Failures in the Cluster
          • Recover Primary Nodes with Shared Disk Failure in the Cluster
          • Recover Entire Clusters
          • Recover Clusters with Partial Shared Disk Configurations
      • Recovering NEC Clusters
        • Disaster Recovery Requirements
          • Software Requirements
          • Hardware Requirements
          • Requirements for NEC CLUSTERPRO/ExpressCluster Shared Disks
        • Disaster Recovery Considerations
        • Information Required to Recover Cluster Nodes
        • Disaster Recovery on NEC CLUSTERPRO/ExpressCluster SE
          • Arcserve Backup Installed Outside NEC CLUSTERPRO/ExpressCluster SE Cluster
            • Recover Data on Failed NEC CLUSTERPRO/ExpressCluster SE Shared Disks
            • Recover One Failed Cluster Node on NEC CLUSTERPRO/ExpressCluster SE
            • Recover Entire Clusters on NEC CLUSTERPRO/ExpressCluster SE
          • Arcserve Backup Installed on the NEC CLUSTERPRO/ExpressCluster SE Cluster
            • Shared Disk Failure on NEC CLUSTERPRO/ExpressCluster SE
              • Recover Data with Arcserve Backup Installed on NEC CLUSTERPRO/ExpressCluster SE Shared Disks
              • Recover Data with Arcserve Backup Not Installed on NEC CLUSTERPRO/ExpressCluster SE Shared Disks
            • Recover One Failed NEC CLUSTERPRO/ExpressCluster SE Cluster Node
            • Recover Entire NEC CLUSTERPRO/ExpressCluster SE Clusters
        • Disaster Recovery on NEC CLUSTERPRO/ExpressCluster LE
          • Arcserve Backup Installed Outside NEC CLUSTERPRO/ExpressCluster LE Cluster
          • NEC CLUSTERPRO/ExpressCluster LE Mirrored Disk is Damaged
          • Recover Data if NEC CLUSTERPRO/ExpressCluster LE Mirrored Disk Data is Corrupted
          • Recover if One NEC CLUSTERPRO/ExpressCluster LE Cluster Node Fails
          • Recovery if All NEC CLUSTERPRO/ExpressCluster LE Nodes Fail
          • Active/Passive Configuration
          • Damaged Mirrored Disk in Active/Passive Configuration
          • Corrupted Mirrored Disk Data in Active/Passive Configuration
            • Recover Data with Arcserve Backup Installed on Mirrored Disks
            • Arcserve Backup Not Installed on Mirrored Disks
          • Recover One Failed Cluster Node in Active/Passive Configuration
          • All Cluster Nodes Fail in Active/Passive Configuration
        • Arcserve backup fails to start after recovery using the Disaster Recovery Option on CLUSTERPRO X2.0 in mirrored disk environment
      • Staging Using File System Devices
        • Special Considerations for Staging
      • Recovering Servers with StorageTek ACSLS Libraries
        • Disaster Preparation
          • Create Disaster Recovery ACSLS Disks
          • Create the Disaster Recovery ACSLS Disk from an Alternate Location
        • Recover from Disaster Using ACSLS Libraries
      • Recovering Windows 2003 Small Business Server
        • Windows Small Business Server 2003 Default Settings
        • Arcserve Backup Requirements
        • Disaster Preparation for Windows Small Business Server 2003
        • Windows Small Business Server 2003 Disaster Recovery
        • Other Applications
        • Microsoft SharePoint Service Restoration
          • How Microsoft SharePoint Service Data is Recovered
          • Delete the Microsoft SharePoint Website and Uninstall Microsoft SharePoint
          • Reinstall Microsoft SharePoint and MSDE
          • Restore Microsoft SharePoint Service
        • Microsoft Exchange Restoration
      • Recovering Data from a Physical to Virtual Machine
        • Prerequisites
          • Operating Systems
          • Virtual Infrastructures
    • Arcserve Backup for UNIX and Linux Enterprise Option for SAP r/3 for Oracle
      • Introducing the Option
        • Introduction
        • How the Option Protects SAP R/3 for Oracle Data
        • Supported Functionality
          • How the Backup Option Integration Module Works
          • How the Option Uses Multistreaming to Process Backups
          • How Host Duplication Works
      • Installing and Configuring the Option
        • How to Complete Prerequisite Tasks
        • Install the Option
        • Install the Option on Database Servers
        • Configure the Option
          • Configure SAP Using the Configuration Script
          • Configuration Files
            • Edit util_par_file to Define Environment Variables
            • Edit init<SID>.sap to Define Backup and Archive Parameters
          • Add User Equivalence to the SAPDBA User
          • Set the Environment Variables on UNIX and Linux Systems
          • How to Configure User Accounts to Access SAPDBA and BR* Tools
          • How to Configure the Option to Back up and Restore Data to Data Mover Servers in a Cluster Environment
        • Uninstall the Option from UNIX and Linux Systems
      • Backing Up and Restoring SAP Data
        • Overview of SAPDBA
        • SAPDBA and BR* Tools You Can Use to Administer SAP Databases
        • Database Backup Using SAPDBA and BR* Tools
          • Back Up Online Databases Using SAPDBA and BRBACKUP
          • Back Up Offline Databases Using SAPDBA and BRBACKUP
          • Back Up Offline Redo Logs Using SAPDBA and BRARCHIVE
        • Requirements for Backing Up SAP Data to Data Mover Servers
        • Data Restoration and Recovery Using SAPDBA
        • Restore SAP for Oracle Data to Alternative Nodes
        • Directory and File Locations
          • SAP Directories
          • SAP Files
      • Best Practices
        • Effective Backup and Recovery Strategies
        • Test Environment
        • Log File Protection
        • Current Option Information
        • Backups After Organizational Changes
        • Job Status Information
        • Tools You Can Use to Troubleshoot the Option
          • Debugging
            • Configure ABbaim Debugging
          • Option Logs
          • Restore Manager
      • Troubleshooting
        • Option Not Contacted
        • Backup Jobs Fail
        • Backup Jobs to Data Mover Servers Fail
        • Second Backup Job Failed
        • Data is Written to Only One Storage Device
    • NDMP NAS Option
      • Introducing the Arcserve Backup NDMP NAS Option
        • Features
        • Option Architecture
          • Network Data Management Protocol (NDMP)
          • NAS Server
          • Remote Browsing
          • Supported NAS Backup Configurations
            • NAS Local NDMP Backup
            • NAS Three-way NDMP Backup
            • NAS Filer to Server NDMP Backup
        • How the Option Backs Up Data
        • How the Option Restores Data
          • Restore by Source
          • Restore by Destination
        • Dynamic Device Sharing
          • Supported DDS Configurations
          • Log Access
        • NAS Filer to Server Considerations
      • Installing the Option
        • Installation Prerequisites
        • Installation
        • File System Configuration
          • Configure NDMP Version 3
          • Example: How You Configure the nas.cfg File to Support NDMP Version 3
          • Configure NDMP Version 4
          • Snapshots and Checkpoints Configuration
        • Configuration
          • Configure NAS Devices
            • Get Drive and Changer Information for a Tape Device
          • Configure DDS
            • Limitations of Using DDS
            • How You Can Identify Dynamically Shared Devices
          • Configure Custom Ports
      • Using the Option
        • How You Manage Backup Operations
          • Backup Options
          • Backup Prerequisites
          • Add a NAS Server
          • Back Up a NAS Server
          • Perform a Staging Backup of a NAS Server
          • NAS Backup Job Limitations
          • How You Can Archive Data on the NAS Server
        • How You Manage Restore Operations
          • Restore Options
          • Restore Methods
            • Restore by Tree
            • Restore by Session
            • Restore by Query
          • Restore a NAS Server
          • NAS Restore Job Limitations
        • How You Manage Devices and Media
          • Adapter, Device, and Group Views
          • Media Management
        • How You Manage the Database and Reports
        • How You Manage NAS Operations Using Arcserve Backup Utilities
          • Merge Utility
          • Media Assure & Scan Utility
      • Using Network Appliance NAS Devices
        • Network Appliance Servers Configuration
          • Access the Administrative Interface
          • User Accounts
          • Enable NDMP on Network Appliance Devices
          • Configure Tape Library Device Names
          • Configure the Drive Access Path
          • Snapshot Configuration
          • View the Network Appliance System Log
        • Limitations on Network Appliance Devices
      • Using EMC Celerra NAS Devices
        • How the EMC Celerra Host Data Mover Works
        • Configure the EMC Celerra Data Mover
          • User Accounts
          • Enable NDMP on EMC Celerra Devices
          • Logical Device Names Detection
          • nas.cfg File ConfigurationEMC Celerra Devices
        • Limitations on EMC Celerra Devices
      • Using EMC CLARiiON IP4700 NAS Devices
        • Configure the EMC CLARiiON IP4700 NAS Server
          • Create User Accounts
          • Enable NDMP on EMC CLARiiON IP4700 Devices
          • Logical Device Names
          • Network Configuration
          • Volume Configuration
          • Tape Drives and Tape Libraries
        • Limitations on EMC CLARiiON IP4700 Devices
      • Using Procom NAS Devices
        • Procom Server Configuration
          • User Accounts
          • Logical Device Names
            • 4.1 Firmware Configuration
            • 4.2 Firmware Configuration
          • Network Configuration
          • Volume Configuration
          • Tape Drives and Tape Library Units
        • nas.cfg File Configuration-Procom Devices
        • Limitations on Procom Devices
      • Troubleshooting
        • Devices Do Not Display in the Device Manager
        • NAS Server Does Not Reinitialize
        • Debugging is Not Enabled on the NAS Server
        • Cannot Access the Procom System Log and Environmental Log
        • Unable to Restore QTree Information Using the NDMP NAS Option
        • NAS Timeout Error During Large NDMP Backups
      • Feature Support Summary
        • Supported Backup Features
        • Supported General Features
        • Supported Restore Features
        • Support for NDMP V4
        • Certified NAS Devices
    • Tape Library Option
      • Introducing the Option
        • Introduction
        • How the Option Manages Libraries
        • How Libraries Manage Data
        • How You Can Use the Option to Manage Tape RAID Libraries
          • How Tape RAID Works
          • How You Can Maintain a Tape RAID Media Set
      • Installing and Configuring the Option
        • Installation Prerequisites
        • Install the Option
        • Configure Libraries
        • Configure Libraries Using Device Configuration
        • How to License the Tape Library Option
        • Configure a RAID Device
          • Create and Assign a RAID Device
          • View a Summary of RAID Devices
        • Configure Arcserve Backup Virtual Libraries
        • Configure Mixed Media, Arcserve Backup Virtual Libraries
        • Configure VTLs to Function as Arcserve Backup VTLs
        • Specify the Block Size for Backups to Tape Libraries
        • Uninstall the Option
      • Using the Option
        • Device Manager Operations
          • View Library Information
            • Summary Information About Libraries
            • Detailed Information About Libraries
          • View Library Drive Information
            • Summary Information About Library Drives
            • Detailed Information About Library Drives
          • View Media Information
            • Summary Information About Media
            • Detailed Information About Media
        • Linear Tape-Open (LTO)
          • How to Enable or Disable Logical Block Protection
          • How to Enable or Disable Write Protection
        • Device Management Functions
          • How Arcserve Backup Labels Media with Bar Codes or Serial Numbers
            • How to Choose Expiration Dates
              • Expiration Dates for New Media
              • How Expired Media Appears in the Backup Manager and Device Manager
              • How Arcserve Backup Logs Expired Media
          • Inventory Slots
          • Format Media
          • Erase Media
          • Eject Media
          • Online and Offline Drives
          • Retension Tapes
          • Mount and Dismount Magazines
          • Clean Media
            • How to Configure Cleaning Slots
              • Add Cleaning Slots Based on Slot Number
              • Remove Cleaning Slots Based on Slot Number
              • Configure Cleaning Slots Based on Bar Code Prefix
          • Import and Export Media
          • Compress Media
          • Rebuild Media
          • Offline and Online Removable Drives
          • Scan Devices
          • Device Group Configuration Using the Device Manager
            • Create New Library Groups
            • Assign Slots to a Group
            • Remove Slots from a Group
            • Delete Library Groups
            • Rename Library Groups
          • How You Can Filter Libraries
            • Filter Libraries
        • How Backup and Restore Operations Work
          • Access Device Management Functions for Backup or Restore
          • How the Option Accesses Multiple Drives
          • How Single-Step Spanning Works
          • RAID Back Up and Restore Device Selection
        • Manage Tape RAID Devices
          • Delete a RAID Device
          • Modify RAID Device Properties
          • Manage a Tape RAID Group
          • How You Can Avoid Degraded Performance on a RAID Device
          • Optimize Buffer Size
        • Manage Devices Controlled by the Removable Storage Manager
        • How DLTSage Error Handling Works
        • How Arcserve Backup Cures Tape Drive Errors
          • How Arcserve Backup Prevents Tape Drive Errors
          • How Arcserve Backup Balances Drive Usage
          • How Uninterrupted Drive Cleaning Works
        • Implement Logical Block Protection
        • How Arcserve Backup Integrates with Secure Key Manager
      • Troubleshooting
        • General Problems
          • Devices Do Not Appear to be Working Properly
          • Arcserve Backup Cannot Detect the Library
          • Arcserve Backup Does Not Detect a Cleaning Tape
        • Library Does Not Initialize Properly
          • Slots Indicate Dismounted When Initializing the Library
          • Arcserve Backup Displays Incorrect Slot Details When Using Quick Initialization
          • Library Reads All Media When Using Quick Initialization
        • Tape Engine Does Not Run Properly
          • Library Does Not Detect Media
          • Media Home Slot Changes
          • Cleaning Media Not Returned to the Home Slot
          • No Empty Slots Available
          • Tape Engine Times Out
          • Tape MisCompare Errors Occur When Formatting or Erasing Media
        • The Option Does Not Back Up Data Properly
          • Unable to Submit Another Job
          • Autoloaders and Changers Appear Offline
          • Backup Job or Restore Job Causes the Library to Inventory Slots
          • Slots Fail to Inventory When Groups Span a Multiple Drive Library
          • Backups to Tape RAID Devices Fail
      • Using RAID
        • How RAID Devices Work
        • RAID Levels
          • How RAID 0 Works
          • How RAID 1 Works
          • How RAID 5 Works
• Integrating Arcserve Replication with Arcserve Backup
  • Integrating Arcserve Replication with Arcserve Backup
    • Introduction
    • Arcserve Backup
    • Arcserve Replication
    • Arcserve Backup and Arcserve Replication Integration
    • Capabilities and Benefits
    • Remote Branch Offices and Central Data Centers
    • Integration Terms and Definitions
    • How the Integrated Backup Process Works
      • Scenario Creation
      • Job Creation
      • Job Execution
    • How the Integrated Restore Process Works
  • Installing and Configuring Arcserve Replication with Arcserve Backup
    • How to Install Arcserve Backup and Arcserve Replication
    • Integration Configurations
      • Configuration with a Stand-alone Arcserve Backup Server
      • Configuration with an Arcserve Backup Server Installed on a Replica Server-XOsoftW
    • Remote Branch Office (RBO) Configurations
      • RBO Configuration Example 1
      • RBO Configuration Example 2
      • RBO Configuration Example 3
  • Performing Integrated Backup Jobs
    • Integrated Backup Jobs
    • Create an Arcserve Replication Scenario
    • Run an Arcserve Replication Scenario
    • Create and Run a Backup Job
  • Performing Integrated Restore Jobs
    • Integrated Restore Jobs
    • Restore Using Arcserve Replication Failover
    • Restore Using Arcserve Replication Data Rewind
    • Restore Using Arcserve Backup
      • Set Arcserve Replication-specific Global Restore Option
      • Restore by Session
      • Restore by Tree
      • Restore by Query
      • Restore MS Exchange Scenario to Master Machine
      • Restore Microsoft SQL Server Database to Master Machine
  • Monitoring Backup and Replication Jobs
    • Integrated Job Monitoring
    • Monitor Job Status Using Arcserve Backup
      • Job Queue Monitoring
      • Activity Log Monitoring
    • Monitor Job Status Using Arcserve Replication
    • Alert Notification
      • Arcserve Backup Alerts-XOsoftW
      • Arcserve Replication Alerts
    • Report Generation
      • Arcserve Backup Reports
      • Arcserve Replication Reports
  • Troubleshooting
    • Integrated Troubleshooting
    • Error and Warning Messages
• Using Alert Help
  • Administration Help
  • Legal Notices
  • Contact Arcserve
  • Alert Help
    • What is Alert?
      • Overview
      • How does Alert work with Application?
      • Basic Components
    • Preparing Alert for Use
      • About the Alert Service
      • About Logging in as a Service
      • Service Logon Settings Window
      • Using the Alert Toolbar
      • The Alert Object List
      • Configuring Defaults and Individual Applications
      • About Editing and Creating Port Configurations
      • Port Configuration Window
      • Port Configuration Fields
    • Activity Summary and Logs
      • Alert Summary
      • Printing Alert Information
      • The Alert Event Log
      • Event Log Window
      • Event Log Recipients
      • The Alert Activity Log
    • Broadcast
      • About Adding Broadcast Recipients
      • Broadcast Recipients Window
    • Email
      • About the Email Option
      • About Assigning Attachments to Emails
    • Paging
      • About the Pager Option
      • Pager Configuration Window
      • Interpreting Alphanumeric Pager Messages
      • Interpreting the Numeric Pager Message
    • SMTP
      • About the SMTP Option
      • SMTP Recipients Window
    • SNMP
      • About the SNMP Option
      • SNMP Recipient Window
    • Trouble Tickets
      • About the Trouble Tickets Option
      • Trouble Tickets Recipients Window
    • Lotus Notes Option
      • The Lotus Notes Option
    • Unicenter TNG Option
      • The Unicenter TNG Option
      • Unicenter TNG Event Map Dialog Box
      • Sample TNG Alert Scenarios
    • Testing Alerts
      • About Testing Recipients
• Troubleshooting Messages